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Added 1 min ago
CA
Technology Engineer - Principal – ITS (SFPUC) - 1044 – (167654)
City and County of San Francisco
San Francisco, CA
- $171,158 to $215,306 USD / year
The Cybersecurity Compliance Manager is responsible for leading and coordinating activities that assess, track, report on, and support the remediation of cybersecurity deficiencies across…
Added 1 min ago
Respiratory Therapist RRT - 24 hr Nights - BMC South
Company - Brockton
Brockton, MA
Reports to the Technical Manager of Respiratory Therapy (or his/her designee).
Added 1 min ago
Sr. CLM Systems Analyst
Celsius
Boca Raton, FL
Reporting to the legal operations manager, the Senior CLM Systems Analyst is the primary operational owner and in-house expert for ironclad, Celsius’ s contract lifecycle management (CLM)…
Added 1 min ago
Quality Control Manager (QCM)
Doyon Limited, Doyon Drilling, Inc
Norfolk, VA
The construction Quality Control Manager (QCM) holds the primary responsibility of directly reporting to the Project Manager and Corporate Management regarding the verification of adherence…
Added 3 mins ago
System Consultant II
IGT, a Nevada Corporation
Las Vegas, NV
The Technical Professional Services Consultant II is part of the Delivery Services team and provides on-site consulting for IGT proprietary systems across casino operational areas and…
Added 4 mins ago
Senior Data Engineer
TSG Resources, Inc.
Lafayette, LA · Atlanta, GA
Cross-team technical leadership: Lead technical discovery with stakeholders; clarify ambiguous requirements; propose implementation options; and align on definitions, acceptance criteria,…
Added 5 mins ago
Customer Solutions Architect
Fenix24
Remote, United States
5 or more years in a customer-facing technical role, such as technical account manager, solutions architect, implementation engineer, or senior systems or security engineer.
Added 5 mins ago
TV
Capital Projects Manager
Trinity Valley Community College (TX)
Athens, TX
- $68,177 to $74,994.72 USD / year
Oversee project implementation to ensure compliance with approved scope, budget, schedule, and institutional requirements.
Added 5 mins ago
Facilities Manager - Plant 10
Howmet Aerospace
Whitehall, MI
Howmet Engines seeks an experienced professional to join our team! The Maintenance and Facilities Engineering Manager will apply Lean Manufacturing and other continuous improvement…
Added 7 mins ago
DoW Project Manager
Dark Wolf Solutions
Arlington, VA
Dark Wolf is looking for a Project Manager to join our team. The successful candidate will be leading the support of a growing IT program under an established contract vehicle. Day to day…
Added 7 mins ago
Specialist, eCommerce Performance
RevolutionParts
Remote, United States
: Proficient in communicating marketing strategies and results to stakeholders across technical and business teams, ensuring alignment on objectives and performance
Added 7 mins ago
Senior Quality Assurance Specialist
Bechtel
Richland, WA
The Senior Quality Assurance (QA) Specialist/Engineer will report to the Independent Assessment Manager in the Quality Assurance Organization and will support the engineering, procurement…
Added 7 mins ago
Building Automation (BAS) Project Manager
HTS Engineering - Heat Transfer Solutions
Houston, TX
Building Automation System (BAS) Technical Expertise:
Added 7 mins ago
Production Supervisor
Nordex Group
West Branch, IA
…within the Plant Production team and reporting to the Production Manager, the Production Supervisor is responsible for managing resources under its scope to achieve established safety,…
Added 7 mins ago
Production Supervisor - 3rd Shift (m/f/d)
Nordex Group
West Branch, IA
…within the Plant Production team and reporting to the Production Manager, the Production Supervisor is responsible for managing resources under its scope to achieve established safety,…
Added 8 mins ago
Business Development Operations Manager
Episcopal Relief and Development
NY
PRIMARY FUNCTION/PURPOSE: The Business Development Operations Manager keeps Episcopal Relief & Development’s business development work organized, on schedule, and well-informed. Working in…
Added 8 mins ago
Donor Engagement Manager
Food Bank of South Jersey
Pennsauken, NJ
The Donor Engagement Manager serves as a primary relationship development and stewardship lead for the Food Sourcing department, working in partnership with Food Sourcing Coordinators, who…
Added 8 mins ago
LU
Project Engineer
LAPORTE USA
Modesto, CA
- $85,000 to $125,000 USD / year
…manufacturing clients. Act as both a hands-on design engineer and technical project manager, steering projects from concept and basis of design through detailed engineering, construction…
Added 9 mins ago
SRE Transport – VPN/Firewall
LEIDOS, INC.
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…levels of operational integrity. You will be a member of a technical team, managing customer relationships and overseeing key resources for Incident Response, Change Management, Problem…
Added 9 mins ago
Cyber Security Manager Special Programs
MIT Lincoln Laboratory
Lexington, MA
…Management Framework (RMF); Joint Special Access Program (SAP) Implementation Guide (JSIG) or its replacement; Intelligence Community Directive 503 (ICD-503); and Security Technical…
Added 9 mins ago
Senior Data Analyst
Stable Kernel
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…recommendations to clients and the supporting team. Your special blend of technical knowledge, problem-solving, analytical, and communication skills allow you to work with our clients’…
Added 9 mins ago
Cloud Adoption Engineer - Oracle Government, Defense & Intelligence
Oracle
Reston, VA · Washington, DC
You will own the quality and completion of assigned Cloud Adoption Engineering deliverables, working with the Senior Manager of Cloud Adoption Engineering and relevant technical specialists.
Added 11 mins ago
Identity and Access Management (IAM) SailPoint Administrator
Atos
Chicago, ND
Configure and support access certification campaigns (manager, application owner, role-based).
Added 12 mins ago
A
Electrical Project Manager
Actalent
Lenexa, KS
- $50 to $62.5 USD / hour
Job Title: Electrical Project Manager Critical Power Job DescriptionThe Electrical Project Manager Critical Power oversees missioncritical construction projects focused on Uninterruptible…
Added 12 mins ago
Sr. Project Manager, Enterprise Transformation
Public Partnerships LLC
Remote, United States
The Senior Project Manager, Enterprise Transformation plans, establishes, and manages technical projects to delivery while serving as a liaison between the business and technical aspects of…

LED FastStart

IT Network Technician Level TWO

Ponchatoula, LA, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Elmer Chocolate is the oldest family-owned chocolate company in the USA. Our factory in Ponchatoula is the 2nd-largest manufacturer of Valentine boxed chocolate in North America. The IT Technician II provides hands-on support for computer systems, network-connected devices, software applications, and end users throughout the organization. The role installs, configures, maintains, and troubleshoots hardware and software while supporting daily operations in office and manufacturing environments. The ideal candidate has a genuine passion for information technology, enjoys troubleshooting and continuous learning, and takes ownership of problems from initial report through final resolution. Accurate documentation, ticket updates, inventory management, and technical records are core responsibilities of this position and are essential to maintaining reliable IT operations. Technology Environment

Windows workstations and laptops
Microsoft 365
Active Directory / Entra ID
VoIP phone systems
Wireless networking
Security cameras and NVR systems
Access control systems
RFID and barcode scanning systems
Label and office printers

Essential Functions, Duties and Responsibilities

General:

Lives and communicates Elmer Chocolate Values, our guiding principles.
Serve as a "backup" for other IT roles/duties in others' absence.
Completes other duties/additional tasks as assigned by the manager or supervisor.

Hardware/Software:

Install, configure, image, maintain, and troubleshoot desktop computers, laptops, printers, time clocks, wireless access points, telephones, cameras, access control systems, barcode/RFID scanners, and other network-connected devices.
Deploy and support approved software applications, coordinating with vendors and third-party support providers as needed.
Respond to and resolve IT support requests in a timely manner through the ticketing system. Maintain accurate ticket notes documenting troubleshooting performed, status, user communication, next steps, and final resolution.
Assist with technology projects, upgrades, migrations, and system implementations.
Perform data corrections and basic system administration tasks as assigned.
Support Microsoft Windows operating systems, Microsoft 365 applications, user accounts, and related technologies.

Tracking, Monitoring, & Reporting:

Create, modify, disable, and maintain user accounts and access permissions in accordance with company security requirements and established procedures.
Maintain accurate and current inventory records for IT assets, equipment, devices, accessories, and supplies. Update records as equipment is deployed, relocated, replaced, returned, repaired, or retired.
Maintain accurate network documentation, including device locations, switch ports, VLANs, IP information, cabling layouts, access points, and infrastructure changes.
Complete assigned tasks from beginning to end, including implementation, testing, verification, documentation, communication, and ticket closure.
Regularly verify physical IT inventory against documented records and promptly investigate and correct discrepancies.
Communicate project delays, technical blockers, resource needs, or scheduling concerns to the Senior Network Administrator before they interfere with task completion.
Work professionally and collaboratively with Maintenance, Production, Warehouse, Shipping, and other departments on cross-functional technology projects.
Take ownership of assigned responsibilities, follow management direction, and raise technical concerns professionally and constructively.
Monitor and evaluate efficiency of software/hardware usage, providing items to be covered in training of users, making them more efficient.
Monitor software licensing and usage to support compliance with vendor agreements and company standards

Ongoing Knowledge:

Maintain an adequate level of knowledge of operating system and application software being used to provide high levels of support to users.
Create and maintain written technical procedures, knowledge-base articles, network diagrams, network mapping, infrastructure documentation, and troubleshooting guides on an ongoing basis.
Follow company cybersecurity standards and assist in identifying, reporting, and responding to security-related incidents or concerns.
Support implementation and maintenance of hardware and software security measures.

Collaboration & Employee Service:

Participate in team meetings, providing input and suggestions.
Assist in providing computer/network support relating to software and hardware problems reported by users-often via IT support tickets.

Education and Work Experience

Associate's degree in Information Technology, Computer Networking, Computer Science, or a related field preferred.
Two (2) years of IT support, help desk, desktop support, or network administration experience preferred.
Equivalent combinations of education, certifications, training, and experience may be considered.

•

Qualifications:

Must be at least 18 years of age
Ability to pass drug screens
Ability to pass background check upon hire and annually
Reliable transportation

•

Specific Knowledge, Skills and Abilities:
Excellent interpersonal communication skills and relationship building skills to effectively work with a variety of people and personalities; able to communicate clearly and effectively to all levels of the organization in person and in writing
Problem solving / analysis
Troubleshooting
Customer/client focus
Technical capacity
Demonstrated passion for information technology, troubleshooting, continuous learning, and developing technical skills.
Strong attention to detail and understanding of the importance of accurate IT documentation and asset management.
Strong organizational skills with the ability to keep tickets, inventory records, project notes, and network documentation current.
Ability to take ownership of assigned work and follow tasks through complete resolution.
Strong professional communication and customer-service skills when assisting end users and collaborating with other departments.
Willingness to learn unfamiliar systems, research technical problems, and continuously expand technical knowledge.
Follow-through and timely completion of tasks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is regularly required to sit; stoop, bend, kneel, reach, crouch, crawl, use force, carry, & push/pull.
Ability to stand & walk continuously during prolonged periods of technical installation and/or repair.
Ability for perform prolonged, seated desk work during computer tasks.
Ability to hear and speak.
The employee must occasionally lift and/or move up to 50 pounds, such as during equipment installation.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Regular and prompt attendance on site is required. May be required to work evenings/weekends/overtime.
Must be comfortable working at heights and able to safely use ladders and approved man lifts when installing, hanging, maintaining, or servicing network switches, wireless access points, cabling, cameras, and related equipment.

Work Environment and Conditions:

Work is performed primarily in an office environment with regular exposure to an active food manufacturing facility operating multiple shifts. The employee may be required to work in production areas where GMP requirements, food safety standards, PPE requirements, noise, moving machinery, and allergen controls apply. This facility processes peanuts.

The above statements reflect the general details necessary to describe the principle functions of the job described and shall not be construed as a detailed description of all of the work requirements that may be inherent in the position. All job descriptions are subject to change at any time at Company discretion. This job description does not constitute an employment contract between the employer and the employee. If an employee's ability to perform an essential function of the job is affected by disability, the employee has the right to request a reasonable accommodation.

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