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CA
Technology Engineer - Principal – ITS (SFPUC) - 1044 – (167654)
City and County of San Francisco
San Francisco, CA
- $171,158 to $215,306 USD / year
The Cybersecurity Compliance Manager is responsible for leading and coordinating activities that assess, track, report on, and support the remediation of cybersecurity deficiencies across…
Added just now
Respiratory Therapist RRT - 24 hr Nights - BMC South
Company - Brockton
Brockton, MA
Reports to the Technical Manager of Respiratory Therapy (or his/her designee).
Added just now
U-
Medical Laboratory Technician/Medical Laboratory Scientist – UPMC Cole
UPMC - Pittsburgh Medical Center
Coudersport, PA
- $22.12 to $36.58 USD / hour
Final candidates will be selected for a job title within the career ladder that reflects level of education, experience, and manager discretion at time of offer.
Added 1 min ago
Sr. CLM Systems Analyst
Celsius
Boca Raton, FL
Reporting to the legal operations manager, the Senior CLM Systems Analyst is the primary operational owner and in-house expert for ironclad, Celsius’ s contract lifecycle management (CLM)…
Added 1 min ago
Quality Control Manager (QCM)
Doyon Limited, Doyon Drilling, Inc
Norfolk, VA
The construction Quality Control Manager (QCM) holds the primary responsibility of directly reporting to the Project Manager and Corporate Management regarding the verification of adherence…
Added 2 mins ago
Travel Special Education Teacher - Exeter, New Hampshire
Soliant Health
Exeter, NH
Step into an exciting travel position as a Special Education Teacher and Case Manager, where you can make a meaningful difference while enjoying premium compensation, non-taxable stipends,…
Added 2 mins ago
Senior Accountant, US Accounting
Galderma Laboratories, LP
United States
Manage full cycle Accounts Payable in NetSuite, using Strongroom for AP automation and document retention. Assist implementation of Coupa for AP, concurrent to the Oracle system integration.
Added 3 mins ago
System Consultant II
IGT, a Nevada Corporation
Las Vegas, NV
…first-level support during user acceptance testing and project implementation. Based in Las Vegas, Reno, Egg Harbor, or Gulfport, the position travels throughout the United States and may…
Added 3 mins ago
RA
COMMUNITY MANAGER - Enclave at Depot Park
Royal American Companies
Kennesaw, GA
- $21 to $24 USD / hour
Under the direct supervision of the Regional Manager and/or Area Manager, the Community Manager is responsible for full oversight of their assigned property and providing leadership and…
Added 3 mins ago
Special Education Teacher in Exeter, NH
Soliant Health
Exeter, NH
Step into a pivotal role supporting high school students as a Special Education Teacher and Case Manager. This contract opportunity extends through June 2027, offering you the chance to…
Added 3 mins ago
2nd Assistant Manager - Pump & Pantry
Bosselman Pump & Pantry, Inc
Columbus, NE
The 2nd Assistant Manager is a full-time position responsible for supporting the overall operation of assigned Pump & Pantry locations. This role oversees daily store operations in the…
Added 3 mins ago
Senior CM Operations Lead – Fan Systems
Infinitum
Austin, TX
- Support implementation and optimization of NetSuite, Kinaxis, dashboards, reporting automation, and exception-based planning processes.
Added 3 mins ago
Senior Data Engineer
TSG Resources, Inc.
Lafayette, LA · Atlanta, GA
Complex integrations & facility onboarding at scale: Lead strategy and implementation for complex, multi-facility integrations (EHR extracts, HL7, FHIR, APIs, flat files), including…
Added 4 mins ago
AR
Full Time Floor Supervisor
Ace Retail Group, Inc.
Farmington, MI
- $16 USD / hour
- Full-time
…responsibility for store operations in the absence of the General Manager and/or Assistant Managers. The Floor Supervisor will also assist in managing and directing staff to achieve company…
Added 4 mins ago
Customer Solutions Architect
Fenix24
Remote, United States
5 or more years in a customer-facing technical role, such as technical account manager, solutions architect, implementation engineer, or senior systems or security engineer.
Added 4 mins ago
Audit Manager II (US)
TD Bank, N.A.
Wilmington, DE · Greenville, SC · Charlotte, NC · Mount Laurel, NJ
Supports the development and implementation of audit programs by contributing insights and assisting with planning activities
Added 4 mins ago
Product Manager
TD Bank, N.A.
Remote, United States
The Product Manager oversees the end to end management of assigned products, services and programs including features, benefits and characteristics that meet customer needs and are priced…
Added 4 mins ago
TV
Capital Projects Manager
Trinity Valley Community College (TX)
Athens, TX
- $68,177 to $74,994.72 USD / year
Oversee project implementation to ensure compliance with approved scope, budget, schedule, and institutional requirements.
Added 4 mins ago
Environmental Health & Safety - Safety & Health Manager
Tokai Carbon CB Ltd.
Big Spring, TX
The Health and Safety Manager plays an integral role in connecting the safety program efforts at the plant level with the overall strategies of the corporate Health and Safety department.…
Added 4 mins ago
Environmental Health & Safety - Safety & Health Manager
Tokai Carbon CB Ltd.
Big Spring, TX
The Health and Safety Manager plays an integral role in connecting the safety program efforts at the plant level with the overall strategies of the corporate Health and Safety department.…
Added 5 mins ago
Facilities Manager - Plant 10
Howmet Aerospace
Whitehall, MI
Howmet Engines seeks an experienced professional to join our team! The Maintenance and Facilities Engineering Manager will apply Lean Manufacturing and other continuous improvement…
Added 5 mins ago
TB
Stepdown Medicine Nurse BWH
The Brigham and Women's Hospital, Inc.
United States
- $41.71 to $105.65 USD / hour
…patients by assuming full responsibility for the assessment, plan, implementation and evaluation of patient care and is directly responsible to a designated nurse manager, or…
Added 6 mins ago
General Manager
Papa John's USA, Inc.
United States
…build an atmosphere of teamwork, energy and fun, including the implementation of team member recognition programs to reward and retain high performing team…
Added 7 mins ago
RA
COMMUNITY MANAGER - Enclave at Depot Park
Royal American Management
Kennesaw, GA
- $21 to $24 USD / hour
Under the direct supervision of the Regional Manager and/or Area Manager, the Community Manager is responsible for full oversight of their assigned property and providing leadership and…
Added 7 mins ago
DoW Project Manager
Dark Wolf Solutions
Arlington, VA
Dark Wolf is looking for a Project Manager to join our team. The successful candidate will be leading the support of a growing IT program under an established contract vehicle. Day to day…

LED FastStart

IT Network Technician Level TWO

Ponchatoula, LA, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Elmer Chocolate is the oldest family-owned chocolate company in the USA. Our factory in Ponchatoula is the 2nd-largest manufacturer of Valentine boxed chocolate in North America. The IT Technician II provides hands-on support for computer systems, network-connected devices, software applications, and end users throughout the organization. The role installs, configures, maintains, and troubleshoots hardware and software while supporting daily operations in office and manufacturing environments. The ideal candidate has a genuine passion for information technology, enjoys troubleshooting and continuous learning, and takes ownership of problems from initial report through final resolution. Accurate documentation, ticket updates, inventory management, and technical records are core responsibilities of this position and are essential to maintaining reliable IT operations. Technology Environment

Windows workstations and laptops
Microsoft 365
Active Directory / Entra ID
VoIP phone systems
Wireless networking
Security cameras and NVR systems
Access control systems
RFID and barcode scanning systems
Label and office printers

Essential Functions, Duties and Responsibilities

General:

Lives and communicates Elmer Chocolate Values, our guiding principles.
Serve as a "backup" for other IT roles/duties in others' absence.
Completes other duties/additional tasks as assigned by the manager or supervisor.

Hardware/Software:

Install, configure, image, maintain, and troubleshoot desktop computers, laptops, printers, time clocks, wireless access points, telephones, cameras, access control systems, barcode/RFID scanners, and other network-connected devices.
Deploy and support approved software applications, coordinating with vendors and third-party support providers as needed.
Respond to and resolve IT support requests in a timely manner through the ticketing system. Maintain accurate ticket notes documenting troubleshooting performed, status, user communication, next steps, and final resolution.
Assist with technology projects, upgrades, migrations, and system implementations.
Perform data corrections and basic system administration tasks as assigned.
Support Microsoft Windows operating systems, Microsoft 365 applications, user accounts, and related technologies.

Tracking, Monitoring, & Reporting:

Create, modify, disable, and maintain user accounts and access permissions in accordance with company security requirements and established procedures.
Maintain accurate and current inventory records for IT assets, equipment, devices, accessories, and supplies. Update records as equipment is deployed, relocated, replaced, returned, repaired, or retired.
Maintain accurate network documentation, including device locations, switch ports, VLANs, IP information, cabling layouts, access points, and infrastructure changes.
Complete assigned tasks from beginning to end, including implementation, testing, verification, documentation, communication, and ticket closure.
Regularly verify physical IT inventory against documented records and promptly investigate and correct discrepancies.
Communicate project delays, technical blockers, resource needs, or scheduling concerns to the Senior Network Administrator before they interfere with task completion.
Work professionally and collaboratively with Maintenance, Production, Warehouse, Shipping, and other departments on cross-functional technology projects.
Take ownership of assigned responsibilities, follow management direction, and raise technical concerns professionally and constructively.
Monitor and evaluate efficiency of software/hardware usage, providing items to be covered in training of users, making them more efficient.
Monitor software licensing and usage to support compliance with vendor agreements and company standards

Ongoing Knowledge:

Maintain an adequate level of knowledge of operating system and application software being used to provide high levels of support to users.
Create and maintain written technical procedures, knowledge-base articles, network diagrams, network mapping, infrastructure documentation, and troubleshooting guides on an ongoing basis.
Follow company cybersecurity standards and assist in identifying, reporting, and responding to security-related incidents or concerns.
Support implementation and maintenance of hardware and software security measures.

Collaboration & Employee Service:

Participate in team meetings, providing input and suggestions.
Assist in providing computer/network support relating to software and hardware problems reported by users-often via IT support tickets.

Education and Work Experience

Associate's degree in Information Technology, Computer Networking, Computer Science, or a related field preferred.
Two (2) years of IT support, help desk, desktop support, or network administration experience preferred.
Equivalent combinations of education, certifications, training, and experience may be considered.

•

Qualifications:

Must be at least 18 years of age
Ability to pass drug screens
Ability to pass background check upon hire and annually
Reliable transportation

•

Specific Knowledge, Skills and Abilities:
Excellent interpersonal communication skills and relationship building skills to effectively work with a variety of people and personalities; able to communicate clearly and effectively to all levels of the organization in person and in writing
Problem solving / analysis
Troubleshooting
Customer/client focus
Technical capacity
Demonstrated passion for information technology, troubleshooting, continuous learning, and developing technical skills.
Strong attention to detail and understanding of the importance of accurate IT documentation and asset management.
Strong organizational skills with the ability to keep tickets, inventory records, project notes, and network documentation current.
Ability to take ownership of assigned work and follow tasks through complete resolution.
Strong professional communication and customer-service skills when assisting end users and collaborating with other departments.
Willingness to learn unfamiliar systems, research technical problems, and continuously expand technical knowledge.
Follow-through and timely completion of tasks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is regularly required to sit; stoop, bend, kneel, reach, crouch, crawl, use force, carry, & push/pull.
Ability to stand & walk continuously during prolonged periods of technical installation and/or repair.
Ability for perform prolonged, seated desk work during computer tasks.
Ability to hear and speak.
The employee must occasionally lift and/or move up to 50 pounds, such as during equipment installation.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Regular and prompt attendance on site is required. May be required to work evenings/weekends/overtime.
Must be comfortable working at heights and able to safely use ladders and approved man lifts when installing, hanging, maintaining, or servicing network switches, wireless access points, cabling, cameras, and related equipment.

Work Environment and Conditions:

Work is performed primarily in an office environment with regular exposure to an active food manufacturing facility operating multiple shifts. The employee may be required to work in production areas where GMP requirements, food safety standards, PPE requirements, noise, moving machinery, and allergen controls apply. This facility processes peanuts.

The above statements reflect the general details necessary to describe the principle functions of the job described and shall not be construed as a detailed description of all of the work requirements that may be inherent in the position. All job descriptions are subject to change at any time at Company discretion. This job description does not constitute an employment contract between the employer and the employee. If an employee's ability to perform an essential function of the job is affected by disability, the employee has the right to request a reasonable accommodation.

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