CORE Manager - Lafayette, LA Office @ LHC Group

Primary Responsibilities:Ensures the CORE team is adequately staffed according to the staffing modelResponsible for selecting team members, orientation and training, and timely evaluationsOversees day-to-day workflow and sets priorities for staffWorks with leadership to develop training materials and ensure updates as neededMonitors referrals to the agency and reviews routine reports to ensure goals are met, escalating issues where appropriateDevelops subject matter expertise in multiple technology systems ( Forcura, Homecare Homebase, and others) and makes recommendations for system/process enhancementsServes as a liaison between business development/referral sources and the agency to support timely, complete, and accurate referrals, positioning those referrals for timely decision-making and admissionsUnderstands and supports admission criteria, both clinical and socio-economic, to facilitate timely decision-making and admissions Required Qualifications:Proficient in Microsoft Office applications (Word, Excel, etc.)Demonstrated ability to manage a team and keep team accountable to specified goals and metricsDemonstrated critical thinking and problem-solving abilitiesDemonstrated ability to develop training materials and oversee team workflowPreferred Qualifications:Bachelor's Degree in a healthcare field2+ years of managerial experienceExperience in home health or a similar healthcare setting and familiarity with referral processesClinical background (e.g., RN, PT, OT, ST)Proven interpersonal, written, and oral communication skillsSolid customer relations skills and ability to work in a team