AR Collections Specialist

Job Requirements This is a high-impact, critical role within the finance architecture at S&W Foods. You are the primary engine behind our daily cash reconciliation lifecycle, owning how customer payments and transaction records transform into an accurate, real-time ledger. This is a deeply operational position requiring sharp problem-solving capabilities. You will manage daily liquidity flows - from check processing to risk-mitigating credit holds - while collaborating across teams to resolve discrepancies and secure our revenue runway. You will operate at high velocity, keeping our accounts receivable engine running flawlessly while training to serve as a strategic backup for the Credit Manager.

What you'll own as an AR Collections Specialist for S&W Foods

• Payment Architecture & Reconciliation: Daily prepare, verify, post, and record complex customer payments and cash receipts. You will keep the accounts receivable substrate meticulously updated every single day.
• Cash Management & Deposits: Own the daily cash box and execute precise check and cash bank deposits, ensuring physical currency and digital balances align perfectly.
• Delinquency Resolution & Collections: Proactively monitor the aging ledger, make targeted collection calls, and pursue outstanding payments from delinquent account holders to minimize revenue leakage.
• Credit Risk & Guardrails: Analyze and rule on credit hold accounts daily ahead of strict cutoff times, collaborating dynamically with the Credit Manager to safeguard company cash flow.
• Discrepancy Auditing & Research: Deeply investigate customer account variances and past-due amounts, driving cross-functional resolution alongside internal stakeholders.
• Billing Optimization & Reporting: Create, audit, and submit invoices to customers following strict internal compliance. Generate high-fidelity accounts receivable health and status reports upon leadership request.
• Cross-Functional Collaboration: Serve as a core member of our high-performance team architecture, ensuring critical ledger and customer changes are seamlessly communicated to relevant operations staff.

Work Experience What Success Looks Like!

• High-Velocity Operational Mindset: A strong team player who thrives in a fast-paced environment, works independently, and proactively anticipates shifting business needs.
• Analytical Precision: Elite organizational skills and an attention to data integrity. You enjoy untangling complex financial discrepancies and getting it right the first time.
• Communication & Negotiation: Exceptional verbal and written communication skills, with the professional diplomacy needed to manage sensitive collections and credit discussions.
• Technical Stack Fluency: High proficiency with Microsoft Office Suite (especially Excel), dedicated accounting/ERP software ecosystems, and standard data entry tools (including 10-key calculators).
• Foundational Experience & Growth Potential: A minimum of a high school diploma (or equivalent) and at least two years of direct experience in transactional accounting or accounts receivable. A desire to upskill and train as a strategic backup for credit leadership.

Physical Demands and Work Environment This role involves prolonged periods of sitting at a desk and working on a computer. You must be able to lift up to 15 pounds at times. This is a full-time position that requires you to work in the office, Monday through Friday.

Benefits

At S&W Foods, we believe that taking care of our team is just as important as taking care of our customers. We are proud to offer a competitive and comprehensive benefits package designed to support your health, well-being, and long-term financial security. Our benefits package includes:

• Medical Plans
• Dental and Vision Insurance
• Vacation and Paid Time Off (PTO)
• On Demand Payment Options
• Parental Leave
• An annual Birthday holiday!
• 401(K) Plan with company matching
• Employee Grocery Discounts