Service Advisor

Service Advisor/Associate Advisor The ideal candidate will have at least 3 years of experience as a client facing financial advisor and a passion for the planning process. They will be a process-driven, detailed-oriented, highly structured individual who thrives in a feedback centric environment. The candidate should be an effective communicator and value the support of working closely with a senior advisor. The primary responsibility of the Service Advisor/Associate Advisor is to deliver comprehensive financial planning services and an exceptional client experience to existing clients. This individual will conduct client reviews, manage client relationships, and collaborate with team members to ensure recommendations are effectively executed and clients receive an exceptional level of service.

Responsibilities may include (but are not limited to):

• Sit second chair on senior advisor’s client meetings for an initial transition period to build relationships with clients and understand and adopt the firm’s financial planning philosophy, internal systems and planning approach
• Conduct reviews for a client segment to ensure their investment, advanced planning, retirement, tax, and insurance strategies are connected to their updated goals.
• Coordinate and execute client account paperwork and administrative requests, including new account openings, account transfers, contributions and distributions, beneficiary changes, account maintenance, and other investment-related documentation.
• Take ownership of client service requests from initiation through completion, ensuring timely follow-up, accuracy, and communication
• Identify any new areas of business development for current clients including, but not limited to: planning opportunities/ needs, new assets, referrals and introductions, parents/next gen, COIs,etc.
• Work with the investment, planning and operations teams to collaborate on analysis, recommendations, planning implementation, and service items.
• Shadow the senior advisors to learn advanced planning strategies and techniques.
• Learn independently, keeping up with industry changes, strategies and regulation/ legislation to bring new approaches and ideas to clients and the practice

Qualifications:

• Bachelor’s degree
• 3+ years of client-facing financial planning experience
• Experience with financial planning software and CRM systems
• Series 7 and 66 licenses required
• LAH insurance license preferred

To succeed at this practice, these qualities are vital:

• Exceptional organization and execution/follow-through
• Process orientated
• Prepared and proactive
• Strong sense of urgency
• High, client-centric standards
• Detail-oriented
• Takes pride in job well done
• Hard-wired to overdeliver
• Proven track record of success
• Collaborative/ Inspired by being part of a high performing team
• Coachable and committed to continuous professional development
• Takes ownership of responsibilities and follows clients requests through to completion

Location: In office Salary: 75-85k base