Jobs in the United States

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Added just now
Bilingual Commercial Parts Pro (English/Spanish)
Advance Stores Company Inc (500)
Mundelein, IL
Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business…
Added just now
BY
Office Manager
Brigham Young University
Provo, UT
- $23.25 to $30 USD / hour
Advanced computer skills and experience with financial programs
Added just now
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Operational Strategy Implementation Manager
State Teachers' Retirement System
CA
- $12,667 to $19,000 USD / month
In addition to our state-of-the-art amenities, we offer thriving wellness and sustainability programs, an award-winning employee recognition program, and ongoing training, learning and…
Added just now
Underwriting Manager
IMS Legal Strategies
Remote, United States
The Underwriting Manager provides day-to-day leadership, subject matter expertise, and operational oversight for the underwriting team, helping ensure life care plans progress efficiently…
Added 1 min ago
STI Trait Introgression Manager
BASF
Memphis, TN
Apply advanced knowledge of plant genetics, backcrossing, recurrent-parent recovery, linkage-drag management, marker-assisted backcrossing, trait detection, population design, seed increase…
Added 2 mins ago
Supply Chain Manager, GEMS, NA Startup
Amazon
Nashville, TN
Amazon Global Engineering Services (GES) is searching for an innovative and solutions-oriented Sr. Supply Chain Manager to serve as the Vendor Process Lead within our NA Startup Support…
Added 2 mins ago
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Senior Manager, Data Hall Design
Oracle
Nashville, TN
- $126,200 to $264,100 USD / year
…high-performance compute, storage, and network systems, providing advanced technical expertise to the…
Added 2 mins ago
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Principal Technical Program Manager - GPU Demand Planning
Oracle
Nashville, TN
- $102,300 to $209,500 USD / year
…management functions. The Principal GPU Demand Planner possesses advanced knowledge of process improvement, and actively drives iteration and new learning into the inputs and methods for…
Added 2 mins ago
Regional V.P., Surgical Devices-Nashville, TN
Olympus Corporation of the Americas
Nashville, TN
…achieving the objectives set for your region, primarily for the Advanced Surgical Energy portfolio for Olympus. You will ensure proper cross-business unit collaboration with other BUs,…
Added 2 mins ago
Manager, Platform Services Project Management (Remote)
CrowdStrike
Nashville, TN
As the Professional Services Manager (Project/Program Management), you will lead a team of Project Managers, ensuring efficient use of deployment resources to deliver projects on time and…
Added 2 mins ago
Procore Product Manager, Worldwide Grocery Stores - Growth & Development
Amazon
Nashville, TN
Amazon's Worldwide Grocery Stores is searching for a Procore Product Manager for WWRGD Store Development. This role sits at the center of one of the world's most ambitious physical retail…
Added 4 mins ago
Operational Monitoring Manager
Mountain America Credit Union
Sandy, UT
The Manager, Operational Monitoring is responsible for the strategic leadership, oversight, and continuous enhancement of the credit union's operational monitoring and sales monitoring…
Added 4 mins ago
Engineering Program Manager
Cisco
Research Triangle Park, NC
Bachelor's degree with 8+ years of experience within a program or product manager role or Master's degree years with 6+ years of related experience.
Added 5 mins ago
Integrated Sales Support Rep
AT&T Mobility Services LLC
Remote, United States
…AT&T's cutting-edge products, show them the benefit of our advanced services and ultimately close the deal. This could be your chance to join a company that's known for being innovative,…
Added 5 mins ago
SO
ADMINISTRATIVE ASSISTANT 4
State of Nevada (NV)
Carson City, NV
- $24.02 to $35.11 USD / hour
…one or more of the following areas: providing administrative/program support to professional staff and management; performing secretarial duties in support of a manager; coordinating…
Added 7 mins ago
Material Program Manager
United States
Raytheon is seeking a Material Program Manager (MPM) to work within the Electro-Optical Infrared (EO/IR) Solutions Sub-Business Unit in the Raytheon Advanced Products & Solutions (APS)…
Added 7 mins ago
Program Quality Lead
United States
Mission Systems Customer Quality is seeking an experienced professional Program Quality Lead (PQL) / Mission Assurance Lead (MAL) to implement and manage a Quality Assurance System and…
Added 8 mins ago
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Restaurant Manager
Dukin
Milford, MA
- Up to $65,000 USD / year
Affordable College Degree Program through SNHU
Added 8 mins ago
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Assistant Manager
Dukin
Milford, MA
- $19 to $21 USD / hour
Affordable College Degree Program through SNHU
Added 9 mins ago
Nurse Practitioner, APRN, FNP
Cherokee Federal
Los Angeles, CA · Dallas, TX · Houston, TX
Must be board certified in one of the following advanced practice nursing programs: Family Nurse Practitioner (FNP), Adult Nurse Practitioner (ANP), Adult-Gerontology NP or Acute Care NP
Added 9 mins ago
Nurse Practitioner, APRN, FNP
Cherokee Federal
Albany, NY · Portland, ME · Springfield, MA · Brooklyn, NY
Must be board certified in one of the following advanced practice nursing programs: Family Nurse Practitioner (FNP), Adult Nurse Practitioner (ANP), Adult-Gerontology NP or Acute Care NP
Added 9 mins ago
Fire Protection Engineer
Cherokee Federal
San Antonio, TX
…compliance and restoration, audit assertions, acquisition, and program management. The unit conducts its operations at more than 75 locations worldwide. CNSP is seeking a Senior…
Added 10 mins ago
IS Manager - Connected
Allegis Group
Hanover, MD
As an Information Services (IS) Manager in the Connected Program, this role leads the delivery and management of marketing technology, digital analytics and experience measurement across…
Added 11 mins ago
Social Media Manager - Office Of Communications and Marketing - UTK
University of Tennessee
Knoxville, TN
Advanced knowledge of various social media platforms
Added 11 mins ago
Bakery Assistant Department Manager
Festival Foods
Appleton, WI
At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

LCS - London Computer Systems

Product Support Specialist - Software

Cincinnati, OH, United States

$21.64 to $28.85 USD / hour

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Job details

Pay: $21.64 to $28.85 USD / hour
Posting language: English

Original job description

Do you enjoy helping people solve problems, learning new technology, and turning complex questions into clear answers? We are looking for a Product Support Specialist to provide front-line support for Rent Manager, our proprietary property management software platform. In this role, you will work directly with customers by phone to troubleshoot issues, answer product questions, and guide users through software workflows. You will be part of a structured training and certification program designed to help you build expertise across multiple areas of the product and grow your career over time. The standard schedule for this role is 10 a.m. to 7 p.m., with the opportunity to move to earlier shifts based on availability. What You’ll Do

Troubleshoot customer questions related to product functionality, accounting workflows, printing, installation, and general how-to guidance.
Support customers using Rent Manager by answering questions and resolving software-related issues.
Provide clear, professional instruction to help customers understand and use the software effectively.
Take ownership of assigned support cases and follow through until they are resolved.
Use internal documentation, knowledge resources, and team support to research and resolve customer issues.
Document customer interactions accurately in the ticket-tracking system.
Participate in ongoing training and certification programs to expand your product knowledge.
Maintain daily productivity expectations in a fast-paced, customer-focused support environment.

What You’ll Learn We provide a structured learning path that helps Product Support Specialists develop expertise across Rent Manager product areas, including technical support, general product functionality, receivables and payables, owners and finance, integrations, mobile functionality, and scripting. New team members typically begin in one product area and expand their knowledge through formal training and certifications. What We’re Looking For

High school diploma or equivalent required.
A strong customer service mindset and desire to help others.
Clear verbal communication skills and the ability to explain software concepts in an approachable way.
Strong problem-solving skills and the ability to learn new information quickly.
Ability to work with software systems and technical concepts.
Attention to detail and commitment to accurate documentation.
Ability to manage multiple priorities while maintaining quality and professionalism.
Reliable attendance, punctuality, personal accountability, and a strong work ethic.
Ability to work independently while also collaborating with teammates and escalation resources.
Availability to be on-call during evenings or weekends as assigned.

Nice to Have

Associate’s or bachelor’s degree in information technology, business, accounting, or a related field.
One to two years of experience in customer support, technical support, SaaS support, or a call center environment.
Experience with CRM, ticketing, or customer support systems.
Basic understanding of accounting, property management, financial workflows, or accounting software.
Exposure to scripting, integrations, advanced configuration, or technical troubleshooting concepts.

Compensation and Growth This is a full-time, non-exempt role with a base pay range of $21.64–$28.85 per hour. Starting hourly pay begins at $21.64, with structured increases tied to completion of certification milestones. The role is also eligible for annual merit adjustments and an annual performance bonus of 5%. Our skills-based progression model gives you a clear path to grow your knowledge, expand your product expertise, and advance your career within the organization. Why Join Us?

Structured onboarding, training, and certification milestones.
Opportunity to build valuable software, technical support, and customer service skills.
Supportive team environment with mentorship and escalation resources.
Clear expectations and transparent growth opportunities tied to demonstrated skill development.
A customer-focused role where your work directly helps users succeed.

Benefits

Health, dental, and vision insurance
401(k) with employer match
Annual company bonus
10 paid company holidays
Paid time off
Life insurance
Paid medical leave/disability insurance
Paid parental leave
Contemporary office building and wooded campus with nature trail
On-site fitness center
Recognized as one of Cincinnati’s “Top Places to Work”

About LCS London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun - from on-site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting. Our high-tech office is designed to support many working styles, with hybrid work schedule options available. Candidates must live in the Greater Cincinnati area or be willing to relocate. LCS is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. #L9C1S40

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More about this job

Skills

Troubleshoot
Documentation
Research
Product knowledge
Technical support
Customer service
Communication skills
Problem solving
Attention to detail
Work independently
Computer technology
Troubleshooting

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