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Technology Consulting - TMT - Forward Deployed Engineer - Manager
EY
Minneapolis, MN · Nashville, TN · McLean, VA · Charlotte, NC · Boston, MA · Chantilly, VA · Westlake Village, CA · Miami, FL · New Brunswick, NJ · San Jose, CA · Secaucus, NJ · Chicago, IL · Irvine, CA · Birmingham, AL · Jacksonville, FL · Greenville, SC · Houston, TX · Las Vegas, NV · Albany, NY · Rogers, AR · Detroit, MI · Wichita, KS · Boca Raton, FL · Washington, DC · San Diego, CA · Tulsa, OK · Grand Rapids, MI · Grandview Heights, OH · Akron, OH · San Antonio, TX · Providence, RI · Hartford, CT · Phoenix, AZ · Southfield, MI · Sacramento, CA · New Orleans, LA · Baton Rouge, LA · Stamford, CT · Orlando, FL · Denver, CO · Salt Lake City, UT · San Mateo, CA · Cleveland, OH · New York, NY · Iselin, NJ · Oklahoma City, OK · Rochester, NY · Cincinnati, OH · Pittsburgh, PA · Seattle, WA · Atlanta, GA · Tallahassee, FL · Austin, TX · Portland, OR · Indianapolis, IN · Huntsville, AL · Chattanooga, TN · Philadelphia, PA · Tampa, FL · Baltimore, MD · Des Moines, IA · Arlington, VA · Memphis, TN · Toledo, OH · Fort Worth, TX · Buffalo, NY · Charleston, WV · Kansas City, MO · Louisville, KY · Hoboken, NJ · Tucson, AZ · Alpharetta, GA · Palo Alto, CA · Jericho, NY · Los Angeles, CA · Dallas, TX · Milwaukee, WI · Richmond, VA · Raleigh, NC · St. Louis, MO · San Francisco, CA
As a Manager in AI Engineering and Solutions, you will manage client workstreams and teams delivering enterprise AI, data, digital engineering, and cloud-enabled solutions for Technology…
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FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
Marietta, GA
- Part-time
Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow…
Added just now
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
MUSKOGEE, OK
- Part-time
Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow…
Added just now
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
GRAND ISLAND, NE
- Part-time
Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow…
Added 1 min ago
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Cook - Part-time- 1st shift
Gardant
Olney, IL
- $15 to $16 USD / hour
- Part-time
Participates in continuous learning and development opportunities through attendance and participation in educational seminars, staff meetings, and other learning experiences
Added 1 min ago
Dealer Experience Manager
MillerKnoll, Inc.
Holland, MI
· Relevant experience in program management, communications, learning and development, partner engagement, or events.
Added 2 mins ago
Collegiate Recovery Manager
The University Of Texas At Dallas
TX
The Collegiate Recovery Manager provides leadership, coordination, and oversight for UT Dallas’ Center for Students in Recovery (CSR) fostering a supportive community for students in or…
Added 3 mins ago
Street Outreach Program Coordinator-KCMO
The Salvation Army Central Territory
Kansas City, MO
Assist Housing Services Manager in the development and implementing program services that adheres to trauma-informed, progressive engagement, and solution focused best practices
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Site Security Lead
AT-RISK International
Kingburg, CA
The Site Security Lead reports directly to the Program Manager and is responsible for overseeing on-site security operations, personnel, training, and client coordination. This role…
Added 4 mins ago
Registered Nurse (RN) Wound Care
Lifepoint Health
Hickory, NC
Report quality of care issues to the clinical manager or Program Director.
Added 5 mins ago
Business Analyst I (Intern) United States
Cisco
Research Triangle Park, NC
This role may be eligible for remote work in the United States depending on business needs and hiring manager approval.
Added 5 mins ago
Data Analyst I (Intern) - United States
Cisco
Research Triangle Park, NC
This role may be eligible for remote work in the United States depending on business needs and hiring manager approval.
Added 5 mins ago
Motorsports Tire Intelligence Scientist
General Motors
Concord, NC
Develop and apply statistical, artificial intelligence, and machine learning models to predict tire behavior, including grip evolution, wear, degradation, durability, warm-up behavior,…
Added 5 mins ago
Pharmaceutical Sales - Associate Territory Manager-ASHEVILLE EAST NC CMH
Lilly
Asheville, NC
The Territory Manager will be accountable for account-based selling to health care providers (HCPs) who prescribe and influence the treatment for the disease states represented in the Lilly…
Added 5 mins ago
Pharmaceutical Sales - Associate Territory Manager-Asheville West NC CMH
Lilly
Asheville, NC
The Territory Manager will be accountable for account-based selling to health care providers (HCPs) who prescribe and influence the treatment for the disease states represented in the Lilly…
Added 5 mins ago
BS
Provider Coding Compliance Consultant
Baylor Scott & White Health
Raleigh, NC
- $30.52 USD / hour
Baylor Scott & White Health (BSWH) is committed to an effective compliance program. The Provider Coding Compliance Consultant reports to the Coding Compliance Manager works under the…
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Senior Product Manager, Value realization
Humana
Raleigh, NC
To help deliver on this mission, we are seeking a Senior Product Manager to drive the delivery of new reporting requirements for Next Best Action (NBA) and to assist with measurement…
Added 5 mins ago
Branch Manager Southeast Charlotte
Wells Fargo
CHARLOTTE, NC · WESLEY CHAPEL, NC · PINEVILLE, NC
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 5 mins ago
Branch Manager Midwest Charlotte District (SAFE)
Wells Fargo
CHARLOTTE, NC · GASTONIA, NC · BELMONT, NC · SHELBY, NC · MOUNT HOLLY, NC
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 5 mins ago
Branch Manager Lake Norman District
Wells Fargo
STATESVILLE, NC · WILKESBORO, NC · KANNAPOLIS, NC · HUNTERSVILLE, NC · DAVIDSON, NC · MOORESVILLE, NC · CONCORD, NC · CHARLOTTE, NC
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 5 mins ago
Manager, Threat Intelligence
Kroll
United States
Kroll Cyber Threat Intelligence (CTI) is seeking an experienced Manager, Cyber Threat Intelligence to lead and develop a team of L2 and L3 Associates delivering complex intelligence and…
Added 6 mins ago
BE
Manager Technology
Boeing Employees' Credit Union
Remote, United States
- $117,300 to $217,800 USD / year
As a Manager Technology at BECU, you’ll lead engineering teams delivering highly visible, member-facing technology that helps people access essential financial products and services. You’ll…
Added 7 mins ago
CH
Guestroom Attendant | The Wren (Seasonal)
Columbia Hospitality Inc
Missoula, MT
- $20 USD / hour
Complete tasks as assigned by Housekeeping Manager and/or General Manager
Added 7 mins ago
Manager, Brand Communications & PR
Room to Read
Remote, United States
Manager, Brand Communications & Public Relations
Added 7 mins ago
Laboratory Operations Manager
WellSpan Health
Lebanon, PA
Ensures implementation of the Quality Management Program for the assigned area(s), aligning with system and hospital goals. Collaborates with Operations Manager-Laboratory Quality Systems…

LCS - London Computer Systems

Product Support Specialist - Software

Cincinnati, OH, United States

$21.64 to $28.85 USD / hour

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Job details

Pay: $21.64 to $28.85 USD / hour
Posting language: English

Original job description

Do you enjoy helping people solve problems, learning new technology, and turning complex questions into clear answers? We are looking for a Product Support Specialist to provide front-line support for Rent Manager, our proprietary property management software platform. In this role, you will work directly with customers by phone to troubleshoot issues, answer product questions, and guide users through software workflows. You will be part of a structured training and certification program designed to help you build expertise across multiple areas of the product and grow your career over time. The standard schedule for this role is 10 a.m. to 7 p.m., with the opportunity to move to earlier shifts based on availability. What You’ll Do

Troubleshoot customer questions related to product functionality, accounting workflows, printing, installation, and general how-to guidance.
Support customers using Rent Manager by answering questions and resolving software-related issues.
Provide clear, professional instruction to help customers understand and use the software effectively.
Take ownership of assigned support cases and follow through until they are resolved.
Use internal documentation, knowledge resources, and team support to research and resolve customer issues.
Document customer interactions accurately in the ticket-tracking system.
Participate in ongoing training and certification programs to expand your product knowledge.
Maintain daily productivity expectations in a fast-paced, customer-focused support environment.

What You’ll Learn We provide a structured learning path that helps Product Support Specialists develop expertise across Rent Manager product areas, including technical support, general product functionality, receivables and payables, owners and finance, integrations, mobile functionality, and scripting. New team members typically begin in one product area and expand their knowledge through formal training and certifications. What We’re Looking For

High school diploma or equivalent required.
A strong customer service mindset and desire to help others.
Clear verbal communication skills and the ability to explain software concepts in an approachable way.
Strong problem-solving skills and the ability to learn new information quickly.
Ability to work with software systems and technical concepts.
Attention to detail and commitment to accurate documentation.
Ability to manage multiple priorities while maintaining quality and professionalism.
Reliable attendance, punctuality, personal accountability, and a strong work ethic.
Ability to work independently while also collaborating with teammates and escalation resources.
Availability to be on-call during evenings or weekends as assigned.

Nice to Have

Associate’s or bachelor’s degree in information technology, business, accounting, or a related field.
One to two years of experience in customer support, technical support, SaaS support, or a call center environment.
Experience with CRM, ticketing, or customer support systems.
Basic understanding of accounting, property management, financial workflows, or accounting software.
Exposure to scripting, integrations, advanced configuration, or technical troubleshooting concepts.

Compensation and Growth This is a full-time, non-exempt role with a base pay range of $21.64–$28.85 per hour. Starting hourly pay begins at $21.64, with structured increases tied to completion of certification milestones. The role is also eligible for annual merit adjustments and an annual performance bonus of 5%. Our skills-based progression model gives you a clear path to grow your knowledge, expand your product expertise, and advance your career within the organization. Why Join Us?

Structured onboarding, training, and certification milestones.
Opportunity to build valuable software, technical support, and customer service skills.
Supportive team environment with mentorship and escalation resources.
Clear expectations and transparent growth opportunities tied to demonstrated skill development.
A customer-focused role where your work directly helps users succeed.

Benefits

Health, dental, and vision insurance
401(k) with employer match
Annual company bonus
10 paid company holidays
Paid time off
Life insurance
Paid medical leave/disability insurance
Paid parental leave
Contemporary office building and wooded campus with nature trail
On-site fitness center
Recognized as one of Cincinnati’s “Top Places to Work”

About LCS London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun - from on-site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting. Our high-tech office is designed to support many working styles, with hybrid work schedule options available. Candidates must live in the Greater Cincinnati area or be willing to relocate. LCS is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. #L9C1S40

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More about this job

Skills

Troubleshoot
Documentation
Research
Product knowledge
Technical support
Customer service
Communication skills
Problem solving
Attention to detail
Work independently
Computer technology
Troubleshooting

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