Jobs in the United States

25+ jobs

Save this search

Added just now
Medical Laboratory Technician
Cherokee Federal
San Antonio, TX
Cherokee Insights is seeking a Medical Laboratory Technician to support daily operations for the Air Force Drug Testing Laboratory Support Services program.
Added just now
PM Front Desk Supervisor
DRIFTWOOD HOSPITALITY MANAGEMENT
Park City, UT
Take actions to ensure high Associate Satisfaction scores as measured by the Associate Opinion Survey. Work with other supervisory and management staff to address all areas to ensure…
Added just now
Loan Servicing Single Point of Contact Specialist
Regions Bank
Hattiesburg, MS
…including full days in the office four or more days a week. The manager will set the work schedule for this position, including in-office…
Added just now
Relationship Banker I - Allen Branch
Regions Bank
Allen, TX
…including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting…
Added just now
Relationship Banker II - Forest
Regions Bank
Ocala, FL
…including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting…
Added just now
Relationship Banker I - Brooksville
Regions Bank
Hernando, FL
…including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting…
Added just now
Relationship Banker II - Blue Angel Branch - Pensacola FL
Regions Bank
Pensacola, FL
…including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting…
Added just now
Branch Manager - Pendleton Pike
Regions Bank
Indianapolis, IN
At Regions, the Branch Manager is responsible for maintaining an engaged, operationally sound, and high performing team dedicated to improving the financial wellness of our customers. This…
Added 1 min ago
Maintenance Service Manager
Federal Express Corporation
Ashland, VA
Ensures best practices for corrective and preventative maintenance procedures are followed including timely, accurate completion of the preventative maintenance program.
Added 2 mins ago
Advanced Practice Provider (AGACNP or Physician Assistant) - Inpatient Hepatology - Baptist Medical Ctr
INTEGRIS Health
Oklahoma City, OK
Master's degree from an accredited Nurse Practitioner program, or Physician Associate program
Added 2 mins ago
Staff Nurse
St. Joseph's/Candler
Savannah, GA
Under the general supervision of the Nurse Manager of the Telfair BirthPlace, the staff Registered Nurse (RN) utilizes the nursing process to provide and coordinate care for antepartum…
Added 2 mins ago
Sales Intern
Benco Dental
Remote, United States
Associate Discounts and Community Giveback Programs
Added 3 mins ago
KC
Interim Accounting Coordinator, CVML
Kern Community College District
Bakersfield, CA
- $5,965.12 to $8,428.56 USD / month
Under the direction of an assigned manager, serves as lead worker over Accounting Technician positions engaged in the maintenance and preparation of accounting and financial records AND/OR…
Added 4 mins ago
T
Associate Manager Full-time
Tumi
Pittsburgh, PA
- Full-time
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 4 mins ago
Behavioral Health Associate I - On Call
Volunteers of America of Alaska
Anchorage, AK
Position Title: Behavioral Health Associate - On Call
Added 4 mins ago
Program Lead
Community Residences
East Hartford, CT
Rotate On-Call with Assistant Manager, and be responsible for the overall running of the residential program.
Added 4 mins ago
Resident. Instructor
Community Residences
East Hartford, CT
…all Behavioral Health residential programs. Submits report to Associate Executive Director, Program Director, appropriate Program Coordinator and Program manager. Monitor and insure…
Added 5 mins ago
Territory Manager
Animal Health International, Inc.
IA
Associate’s Degree in Business and/or Animal Health, or equivalent combination of education and experience.
Added 5 mins ago
I
HSE Advisor Construction
IREN
Childress, TX
- $46 USD / hour
Job Type: Full-time | Location: Childress, TX | Department: Construction | Reporting to: Construction Associate Director | Work Location: #onsite
Added 5 mins ago
I
HSE Advisor Construction (Nights)
IREN
Childress, TX
- $46 USD / hour
Job Type: Full-time | Location: Childress, TX | Department: Construction | Reporting to: Construction Associate Director | Work Location: #onsite
Added 5 mins ago
A
Production Associate
Aerotek
Livermore, CA
- $19 USD / hour
NOW HIRING Entry-Level Production Associate in Livermore
Added 5 mins ago
HF
Anne Arundel Preschool Director
Huffman Family Brands
Pasadena, MD
- $70,000 to $75,000 USD / year
…team consisting of the Assistant Director, Operations Support Manager, as well as their dedicated team of teachers and school staff. They actively develop and maintain positive…
Added 5 mins ago
AE - Merchandising Team Leader (Assistant Manager)
AEO
Woodstock, GA
…development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance -…
Added 6 mins ago
OR
Wireless Retail Sales Associate - W2160
OSL Retail Services Inc
PETERSBURG, VA
- $17 USD / hour
Benefit from sales incentives, career development opportunities, and an employee referral program.
Added 6 mins ago
02599 Inside Sales
SBH
Radford, VA
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…

LCS - London Computer Systems

Product Support Specialist - Software

Cincinnati, OH, United States

$21.64 to $28.85 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $21.64 to $28.85 USD / hour
Posting language: English

Original job description

Do you enjoy helping people solve problems, learning new technology, and turning complex questions into clear answers? We are looking for a Product Support Specialist to provide front-line support for Rent Manager, our proprietary property management software platform. In this role, you will work directly with customers by phone to troubleshoot issues, answer product questions, and guide users through software workflows. You will be part of a structured training and certification program designed to help you build expertise across multiple areas of the product and grow your career over time. The standard schedule for this role is 10 a.m. to 7 p.m., with the opportunity to move to earlier shifts based on availability. What You’ll Do

Troubleshoot customer questions related to product functionality, accounting workflows, printing, installation, and general how-to guidance.
Support customers using Rent Manager by answering questions and resolving software-related issues.
Provide clear, professional instruction to help customers understand and use the software effectively.
Take ownership of assigned support cases and follow through until they are resolved.
Use internal documentation, knowledge resources, and team support to research and resolve customer issues.
Document customer interactions accurately in the ticket-tracking system.
Participate in ongoing training and certification programs to expand your product knowledge.
Maintain daily productivity expectations in a fast-paced, customer-focused support environment.

What You’ll Learn We provide a structured learning path that helps Product Support Specialists develop expertise across Rent Manager product areas, including technical support, general product functionality, receivables and payables, owners and finance, integrations, mobile functionality, and scripting. New team members typically begin in one product area and expand their knowledge through formal training and certifications. What We’re Looking For

High school diploma or equivalent required.
A strong customer service mindset and desire to help others.
Clear verbal communication skills and the ability to explain software concepts in an approachable way.
Strong problem-solving skills and the ability to learn new information quickly.
Ability to work with software systems and technical concepts.
Attention to detail and commitment to accurate documentation.
Ability to manage multiple priorities while maintaining quality and professionalism.
Reliable attendance, punctuality, personal accountability, and a strong work ethic.
Ability to work independently while also collaborating with teammates and escalation resources.
Availability to be on-call during evenings or weekends as assigned.

Nice to Have

Associate’s or bachelor’s degree in information technology, business, accounting, or a related field.
One to two years of experience in customer support, technical support, SaaS support, or a call center environment.
Experience with CRM, ticketing, or customer support systems.
Basic understanding of accounting, property management, financial workflows, or accounting software.
Exposure to scripting, integrations, advanced configuration, or technical troubleshooting concepts.

Compensation and Growth This is a full-time, non-exempt role with a base pay range of $21.64–$28.85 per hour. Starting hourly pay begins at $21.64, with structured increases tied to completion of certification milestones. The role is also eligible for annual merit adjustments and an annual performance bonus of 5%. Our skills-based progression model gives you a clear path to grow your knowledge, expand your product expertise, and advance your career within the organization. Why Join Us?

Structured onboarding, training, and certification milestones.
Opportunity to build valuable software, technical support, and customer service skills.
Supportive team environment with mentorship and escalation resources.
Clear expectations and transparent growth opportunities tied to demonstrated skill development.
A customer-focused role where your work directly helps users succeed.

Benefits

Health, dental, and vision insurance
401(k) with employer match
Annual company bonus
10 paid company holidays
Paid time off
Life insurance
Paid medical leave/disability insurance
Paid parental leave
Contemporary office building and wooded campus with nature trail
On-site fitness center
Recognized as one of Cincinnati’s “Top Places to Work”

About LCS London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun - from on-site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting. Our high-tech office is designed to support many working styles, with hybrid work schedule options available. Candidates must live in the Greater Cincinnati area or be willing to relocate. LCS is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. #L9C1S40

Apply About employer

More about this job

Skills

Troubleshoot
Documentation
Research
Product knowledge
Technical support
Customer service
Communication skills
Problem solving
Attention to detail
Work independently
Computer technology
Troubleshooting

Report this job