Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Therapy Development Manager, DBS - U.S.
St Jude Medical S C Inc
TN · GA
The Therapy Development Manager works in partnership with the US sales organization to help establish new accounts, sustain existing accounts, rescue endangered accounts, engage and develop…
Added 1 min ago
Clinical Specialist
St Jude Medical S C Inc
MA
…towards the future, anticipating changes in medical science and…
Added 1 min ago
AA
Veterinary Practice Manager
Alliance Animal Health
Cedar Park, TX
- Up to $70,000 USD / year
…neurology, dermatology, endocrinology, and more. We also utilize advanced veterinary technology for soft tissue, elective, laser, and orthopedic surgery, as well as radiology, therapeutic…
Added 1 min ago
Software Sales Senior Manager - Supply Chain
Accenture LLP Company
NY
…Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and…
Added 1 min ago
Software Sales Senior Manager - Manufacturing Software
Accenture LLP Company
NY
…Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and…
Added 2 mins ago
Executive Director of Corporate Research Partnerships
Harvard University
Allston, MA
Lead and manage the Program Manager for Industry Partnerships, providing direction, mentorship, and professional development.
Added 2 mins ago
Field Service Specialist III
CommonSpirit Health
CHATTANOOGA, TN
…stakeholders. Your duties also include parts ordering, Account Manager coverage, identifying new service opportunities, analyzing cost histories for expense reduction, and supporting…
Added 2 mins ago
Field Service Specialist II
CommonSpirit Health
CHATTANOOGA, TN
…stakeholders. Your duties also include parts ordering, Account Manager coverage, identifying new service opportunities, analyzing cost histories for expense reduction, and supporting…
Added 2 mins ago
Senior Manager, Marketing Transformation
Honeywell
Charlotte, NC · Atlanta, GA
The Senior Manager, Marketing Transformation is a strategic and execution-focused leader responsible for driving marketing transformation initiatives that improve effectiveness, strengthen…
Added 3 mins ago
Clinical Specialist
Abbott Laboratories
Boston, MA
…towards the future, anticipating changes in medical science and…
Added 4 mins ago
Therapy Development Manager, DBS - U.S.
Abbott Laboratories
Atlanta, GA · Nashville, TN
The Therapy Development Manager works in partnership with the US sales organization to help establish new accounts, sustain existing accounts, rescue endangered accounts, engage and develop…
Added 4 mins ago
Assistant Nurse Manager (RN) - Med Surg Renal Tele - St. Rita's Medical Center
Bon Secours Mercy Health Inc
Lima, OH
Assists manager/director in planning and supervision of unit/department goals and objectives.
Added 4 mins ago
Nursing Manager - Progressive Care Unit (PCU) - Clermont Hospital
Bon Secours Mercy Health Inc
Batavia, OH
PALS Pediatric Advanced Life Support (preferred)
Added 4 mins ago
LensCrafters - Store Manager 3 #140 BURNSVILLE MN
EssilorLuxottica Group
Burnsville, MN
…world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around…
Added 7 mins ago
Territory Director / Client Services
PharMerica
Remote, United States
…proposition to its clients. They lead a team of Sr. Account Manager’s, Account Manager’s and Managers. The Director cultivates and maintains on-going strategic client relationships and…
Added 7 mins ago
SR
Senior Project Officer
Scientific Research Corporation
Alexandria, VA
- $228,100 USD / year
Providing contractor support to the Test Resource Management Center (TRMC) Multi-Service Advanced Capability Hypersonics (MACH) Program Manager
Added 7 mins ago
SR
Senior Exercise Integrator
Scientific Research Corporation
Alexandria, VA
- $228,100 USD / year
Providing contractor support to the Test Resources Management Center (TRMC) Multi-Service Advanced Capability Hypersonics (MACH) Program Manager
Added 7 mins ago
Director, Head of Incentive Compensation & Execution Excellence
Alnylam Pharmaceuticals
Cambridge, MA
Work closely with Advanced Analytics team to build dashboards and reporting that provide actionable insights at the rep, manager, and leadership levels
Added 7 mins ago
ADAS - Senior Field Calibration Technician
Churchill Opco Holdings LLC
Woodbridge Township, NJ · Englishtown, NJ
Advanced Technology. Expert-Level Work. Real Career Growth.
Added 8 mins ago
O
Principal, End-to-End Data Center Power Delivery Manager
Oracle
NM
- $126,200 to $264,100 USD / year
The Principal, End-to-End Power Delivery Manager serves as a senior leader responsible for the planning, design, development, and commissioning of large-scale behind-the-meter power…
Added 8 mins ago
Service Manager, Riviera Beach - FL
Lucid Motors
Riviera Beach, FL
…innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach…
Added 9 mins ago
U-
Account Manager - BioTissue (Cleveland, OH)
USA - Smith & Nephew, Inc.
Cleveland, OH
- $80,000 to $110,000 USD / year
The Account Manager, Biotissue role is about making an impact on people's health and well-being every single day. As a part of the greater Advanced Wound Management (AWM) team, you will…
Added 10 mins ago
Operations Program Manager I, Advanced Electronic Warfare Solutions
BAE Systems
Nashua, NH
Job Description The Advanced Electronic Warfare Solutions (AEWS) product line is developing and delivering the future of Electronic Warfare (EW), today along with developing robust…
Added 10 mins ago
Operations Program Manager 2 Advanced Electronics Warfare Solutions
BAE Systems
Nashua, NH
Job Description The Advanced Electronic Warfare Solutions (AEWS) product line is developing and delivering the future of electronic warfare (EW), today along with developing robust…
Added 10 mins ago
Prinipal Energy Engineer
BAE Systems
Wayne, NJ · Greenlawn, NY
…this technical position will report to the Energy and Utility Manager. The energy management team is part of the AMS Facilities organization and is focused on driving progress towards…

LCS - London Computer Systems

Product Support Specialist - Software

Cincinnati, OH, United States

$21.64 to $28.85 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $21.64 to $28.85 USD / hour
Posting language: English

Original job description

Do you enjoy helping people solve problems, learning new technology, and turning complex questions into clear answers? We are looking for a Product Support Specialist to provide front-line support for Rent Manager, our proprietary property management software platform. In this role, you will work directly with customers by phone to troubleshoot issues, answer product questions, and guide users through software workflows. You will be part of a structured training and certification program designed to help you build expertise across multiple areas of the product and grow your career over time. The standard schedule for this role is 10 a.m. to 7 p.m., with the opportunity to move to earlier shifts based on availability. What You’ll Do

Troubleshoot customer questions related to product functionality, accounting workflows, printing, installation, and general how-to guidance.
Support customers using Rent Manager by answering questions and resolving software-related issues.
Provide clear, professional instruction to help customers understand and use the software effectively.
Take ownership of assigned support cases and follow through until they are resolved.
Use internal documentation, knowledge resources, and team support to research and resolve customer issues.
Document customer interactions accurately in the ticket-tracking system.
Participate in ongoing training and certification programs to expand your product knowledge.
Maintain daily productivity expectations in a fast-paced, customer-focused support environment.

What You’ll Learn We provide a structured learning path that helps Product Support Specialists develop expertise across Rent Manager product areas, including technical support, general product functionality, receivables and payables, owners and finance, integrations, mobile functionality, and scripting. New team members typically begin in one product area and expand their knowledge through formal training and certifications. What We’re Looking For

High school diploma or equivalent required.
A strong customer service mindset and desire to help others.
Clear verbal communication skills and the ability to explain software concepts in an approachable way.
Strong problem-solving skills and the ability to learn new information quickly.
Ability to work with software systems and technical concepts.
Attention to detail and commitment to accurate documentation.
Ability to manage multiple priorities while maintaining quality and professionalism.
Reliable attendance, punctuality, personal accountability, and a strong work ethic.
Ability to work independently while also collaborating with teammates and escalation resources.
Availability to be on-call during evenings or weekends as assigned.

Nice to Have

Associate’s or bachelor’s degree in information technology, business, accounting, or a related field.
One to two years of experience in customer support, technical support, SaaS support, or a call center environment.
Experience with CRM, ticketing, or customer support systems.
Basic understanding of accounting, property management, financial workflows, or accounting software.
Exposure to scripting, integrations, advanced configuration, or technical troubleshooting concepts.

Compensation and Growth This is a full-time, non-exempt role with a base pay range of $21.64–$28.85 per hour. Starting hourly pay begins at $21.64, with structured increases tied to completion of certification milestones. The role is also eligible for annual merit adjustments and an annual performance bonus of 5%. Our skills-based progression model gives you a clear path to grow your knowledge, expand your product expertise, and advance your career within the organization. Why Join Us?

Structured onboarding, training, and certification milestones.
Opportunity to build valuable software, technical support, and customer service skills.
Supportive team environment with mentorship and escalation resources.
Clear expectations and transparent growth opportunities tied to demonstrated skill development.
A customer-focused role where your work directly helps users succeed.

Benefits

Health, dental, and vision insurance
401(k) with employer match
Annual company bonus
10 paid company holidays
Paid time off
Life insurance
Paid medical leave/disability insurance
Paid parental leave
Contemporary office building and wooded campus with nature trail
On-site fitness center
Recognized as one of Cincinnati’s “Top Places to Work”

About LCS London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun - from on-site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting. Our high-tech office is designed to support many working styles, with hybrid work schedule options available. Candidates must live in the Greater Cincinnati area or be willing to relocate. LCS is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. #L9C1S40

Apply About employer

More about this job

Skills

Troubleshoot
Documentation
Research
Product knowledge
Technical support
Customer service
Communication skills
Problem solving
Attention to detail
Work independently
Computer technology
Troubleshooting

Report this job