Jobs in the United States

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Added 3 mins ago
EU
Delivery Lead (NC)
Experis USA
Charlotte, NC
- $64.53 USD / hour
Experience in roles such as Program Manager, Project Manager, Delivery Lead, or equivalent.
Added 3 mins ago
Senior Manager, Cyber Threat Exposure Management
AeroVironment, Inc.
Huntsville, AL · Dayton, OH
The Manager of Cyber Threat Exposure Management leads a small team responsible for identifying, validating, prioritizing, and driving remediation of cybersecurity exposures across the…
Added 4 mins ago
Change Management Lead
Prime Controls
Lewisville, TX
…Construction firm dedicated to meeting clients’ industrial automation and control requirements. As a Main Automation Contractor, we offer comprehensive solutions, supported by our size,…
Added 5 mins ago
Enablement Business Partner, GTM Enablement
Intuit
Remote, United States
Adapt program delivery to the specific context of the assigned business without deviating from the organization's shared frameworks.
Added 5 mins ago
Senior IT Collaboration and Communication Engineer
Premise Health
Brentwood, TN
Under the direction of the Manager of IT Collaboration & Communication Services (CCS), the CCS Sr. Engineer will join a highly collaborative team which is responsible for the configuration,…
Added 7 mins ago
Senior Financial Analyst, Financial Planning & Analysis
AutoZone
Memphis, TN
Develop clear explanations of changes in the financial outlook and summarize key findings for Senior Manager and VP of FP&A review.
Added 8 mins ago
Recovery Product Manager
GSK
Philadelphia, PA
The Recovery Product Manager will own GSK’s Digital & Tech recovery capability, including the strategy, priorities, standards and assurance that support GSK’s ability to recover from major…
Added 13 mins ago
Substation Department Manager (Columbus Substation Dept)
WSP
Columbus, OH
The WSP Power and Energy (P&E) Power Delivery Substation Business Unit is accepting applications for a Department Manager (DM) for the Substation Department in Columbus, OH reporting to the…
Added 14 mins ago
DevOps Engineer, Cloud Operations and Infrastructure
AVEVA Software LLC
Scottsdale, AZ
Work cross-functionally with developer, program manager, and architecture teams to improve our developer platforms in support of AVEVA critical programs and projects.
Added 14 mins ago
Technical Project Manager - Sr. Lead Software Engineer
JPMC page
Jersey City, NJ
As a Senior Manager of Software Engineering at JPMorganChase within the Commercial & Investment Bank FX/Cash Custody, you serve in a leadership role by providing technical coaching and…
Added 15 mins ago
Forward Deployed Strategy Manager
Exiger
McLean, VA · Richmond, VA
Exiger is the AI partner for supply chain and procurement automation. Its centralized 1EXIGER.AI platform allows organizations to manage their entire operating network, from parts to…
Added 17 mins ago
IG Manager
Milbank LLP
New York City
Milbank LLP is seeking an experienced Information Governance Manager, to lead the firm’s integrated Information Governance program under the direction of the Director of Information…
Added 17 mins ago
Marketing Operations Manager
Seven AI
Boston, MA
You’ll be the single owner of how marketing at 7AI runs, from the systems and data to the AI agents and automation that allow a small team to operate like a much larger one. This is a build…
Added 18 mins ago
B
Senior Staff Data Engineer
Biohub
NY · Redwood City, CA
- $270,000 to $300,000 USD / year
…aggressively in our own work - Claude Code, agents for workflow automation, LLMs for metadata extraction. We care about code quality, operational reliability, and building systems that…
Added 19 mins ago
Director, Donor Engagement
DePelchin Children’s Center
Houston, TX
Provide strategic oversight and leadership for the volunteer program, ensuring effective recruitment, management, coordination, and retention of volunteers through direct supervision of the…
Added 19 mins ago
VP
Spring 2027 Co-op, Environmental, Social and Governance
Vertex Pharmaceuticals Inc (US)
Boston, MA
- $20 to $35 USD / hour
The Vertex ESG Co-Op program is a 6-month experiential training program for students currently working towards an undergraduate or advanced degree in Sustainability, Business, Government,…
Added 20 mins ago
Senior Manager, Field & Event Marketing
Zafran Security
Remote, United States
We're looking for a Senior Manager, Field and Event Marketing to bring operational rigor and a talent for building creative, memorable experiences that make attendees stop in their tracks.…
Added 20 mins ago
Senior Manager, Enterprise Network and Telecommunications
Vail Resorts
MO
The Senior Manager, Enterprise Network and Telecommunications is responsible for leading the teams that operate and secure the organization's enterprise network, network-security,…
Added 21 mins ago
AC
Accounting Manager
Aston Carter
Miami, FL
- $70 to $80 USD / hour
Job Title: Accounting Manager Revenue and Cost of SalesJob DescriptionWe are seeking an experienced Accounting Manager to lead revenue and cost of sales accounting activities within a…
Added 25 mins ago
New Grad- Project Manager, Manufacturing
Symbotic LLC
Remote, United States
Symbotic is seeking a New Grad- Project Manager to join our External Manufacturing organization. Your job will be to support project coordination across our manufacturing programs while…
Added 25 mins ago
Commodity Leader - America's Engineered Systems
Wabtec
Remote, United States
The Lead Engineered Systems Commodity Manager will work closely with global and regional supply chain teams, engineering, project sourcing, operations, and strategic suppliers. This role…
Added 25 mins ago
Commodity Leader - America's Engineered Systems
Wabtec
Remote, United States
The Lead Engineered Systems Commodity Manager will work closely with global and regional supply chain teams, engineering, project sourcing, operations, and strategic suppliers. This role…
Added 27 mins ago
Recovery Product Manager
GlaxoSmithKline LLC
Remote, United States
The Recovery Product Manager will own GSK’s Digital & Tech recovery capability, including the strategy, priorities, standards and assurance that support GSK’s ability to recover from major…
Added 28 mins ago
Demand Generation Manager
Percepto
Remote, United States
Position Summary: We're hiring a Demand Generation Manager to build and run the engine that fills Percepto's US pipeline. You'll own campaigns from idea to closed revenue: plan them, build…
Added 31 mins ago
Manager-in-Training
ACAC Charlottesville
Charlottesville, VA
The acac Manager-in-Training Program offers participants a unique opportunity to gain cross-club and cross-department management and leadership experience in preparation for taking on a…

LCS - London Computer Systems

Product Support Specialist - Scripting

Cincinnati, OH, United States

$21.64 to $28.85 USD / hour

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Job details

Pay: $21.64 to $28.85 USD / hour
Posting language: English

Original job description

Do you enjoy coding, solving technical problems, and helping people use software more effectively? Are you looking for an opportunity to build real-world experience with a commercial software platform while continuing to use your programming skills? We’re looking for a Product Support Specialist to join our Product Support team. This role is ideal for recent Computer Science, Information Technology, Software Engineering, or Computer Information Systems graduates – or anyone with scripting experience who enjoys solving problems and working directly with customers. In this role, you will work directly with customers by phone to troubleshoot issues, answer product questions, and guide users through software workflows. You will be part of a structured training and certification program designed to help you build expertise across multiple areas of the product and grow your career over time. The standard schedule for this role is 10 a.m. to 7 p.m., with the opportunity to move to earlier shifts based on availability. What You’ll Do

Become a subject matter expert in Rent Manager scripting and custom automation.
Troubleshoot scripting questions, software functionality, and technical issues for customers.
Help customers understand scripting concepts, troubleshoot customizations, and resolve software-related problems.
Answer customer questions by phone while providing clear, professional technical guidance.
Take ownership of assigned support cases and follow through until they are resolved.
Use internal documentation, knowledge resources, and team support to research and resolve customer issues.
Document customer interactions accurately in the ticket-tracking system.
Participate in ongoing training and certification programs to expand your product knowledge.
Maintain daily productivity expectations in a fast-paced, customer-focused support environment.

What You’ll Learn We provide a structured learning path that helps Product Support Specialists develop expertise across Rent Manager product areas, including technical support, general product functionality, receivables and payables, owners and finance, integrations, mobile functionality, and scripting. New team members typically begin in one product area and expand their knowledge through formal training and certifications. What We’re Looking For

High school diploma or equivalent required.
A strong interest in programming, scripting, software development, or technical problem solving.
A strong customer service mindset and desire to help others.
Clear verbal communication skills and the ability to explain software concepts in an approachable way.
Strong problem-solving skills and the ability to learn new information quickly.
Comfort working with software systems and technical concepts.
Attention to detail and commitment to accurate documentation.
Ability to manage multiple priorities while maintaining quality and professionalism.
Reliable attendance, punctuality, personal accountability, and a strong work ethic.
Ability to work independently while also collaborating with teammates and escalation resources.
Availability to be on-call during evenings or weekends as assigned.

Nice to Have

Associate’s or bachelor’s degree in Computer Science, Software Engineering, Information Technology, Computer Information Systems, or a related technical field.
Coursework or experience with programming or scripting languages.
One to two years of experience in customer support, technical support, SaaS support, or a call center environment.
Experience with CRM, ticketing, or customer support systems.
Basic understanding of accounting, property management, financial workflows, or accounting software.

Compensation and Growth This is a full-time, non-exempt role with a base pay range of $21.64–$28.85 per hour. Starting hourly pay begins at $21.64, with structured increases tied to completion of certification milestones. The role is also eligible for annual merit adjustments and an annual performance bonus of 5%. Our skills-based progression model gives you a clear path to grow your knowledge, expand your product expertise, and advance your career within the organization. Why Join Us?

Use your programming knowledge in a customer-facing technical role.
Build valuable software support experience.
Structured onboarding, training, and certification milestones.
Supportive team environment with mentorship and escalation resources.
Clear expectations and transparent growth opportunities tied to demonstrated skill development.
Opportunity to develop highly transferable technical and customer-facing skills.

Benefits

Health, dental, and vision insurance
401(k) with employer match
Annual company bonus
10 paid company holidays
Paid time off
Life insurance
Paid medical leave/disability insurance
Paid parental leave
Contemporary office building and wooded campus with nature trail
On-site fitness center
Recognized as one of Cincinnati’s “Top Places to Work”

About LCS London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun - from on-site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting. Our high-tech office is designed to support many working styles, with hybrid work schedule options available. Candidates must live in the Greater Cincinnati area or be willing to relocate. LCS is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. #L9C1S40

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More about this job

Skills

Troubleshoot
Documentation
Research
Product knowledge
Technical support
Software development
Problem solving
Customer service
Communication skills
Attention to detail
Work independently
Computer science
Computer technology

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