Jobs in the United States

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Certified Dietary Manager
Healthcare Services Group, Inc.
CEDARBURG, WI
Financial Wellness Support from PNC Workplace Banking
Added 1 min ago
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Office Administrator
Tighe & Bond
Remote, United States
- $29 to $33 USD / hour
…engaging office, a culture of collaboration, and the resources to support your professional growth and…
Added 1 min ago
IT Support Analyst
Fortis
Greenville, SC
An associate’s or bachelor’s degree in IT, Computer Engineering, or a related field
Added 2 mins ago
Electrical CAD Specialist
Parsons Government Services Inc.
MD
· Coordinates work with engineering and construction teams to ensure project data is of the quality require to support the Master Drawings files.
Added 2 mins ago
Power Engineering Technologist I - CC
Greenville, SC
This is an entry-level position that supports our Engineering team and reports directly to regional operational leadership. The role includes a combination of office and field work,…
Added 2 mins ago
Information Security Specialist/Engineer III (Cyber Defense) - Information Solutions
MUSC Community Physicians (MCP)
Remote, United States
…response readiness, cybersecurity technology operations, detection engineering, and security awareness…
Added 3 mins ago
Technical Analyst, Senior Associate
RSI
Remote, United States
Provide leadership, coaching, and task delegation to junior and mid-level engineers to support skill development and ensure delivery of high-quality work.
Added 5 mins ago
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Lead Quantitative Modeler - Prepayment Models
Fannie Mae
Washington, DC
- $141,000 to $184,000 USD / year
Lead teams in providing innovative, thorough, and practical solutions that support business strategies and initiatives and in conducting or assessing ad hoc quantitative analyses, modeling,…
Added 5 mins ago
Preconstruction Manager
Clancy & Theys Construction Co
Newport News, VA
Bachelor’s Degree in Construction Management, Engineering, Architecture, or related field preferred; Associate Degree or equivalent industry experience considered.
Added 5 mins ago
PA LTIIP Program Manager
FirstEnergy
PA
Assisting with development of appropriate technology standards and coordinating engineering support as needed.
Added 6 mins ago
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Spvr - Rev Cycle Regional- Must have HB, PB and Denials experience
Carle Health
Remote, United States
- $24.28 to $40.55 USD / hour
Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a…
Added 6 mins ago
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R&D Electronics Technician
Urban Sky
Denver, CO
- $34 to $38 USD / hour
Associate degree, Military or technical certificate in Electronics Technology, Electrical Engineering Technology, or equivalent hands-on experience.
Added 6 mins ago
Maintenance Technician - Electrician
The Panaro Group
Lomira, WI
This individual will perform preventive and predictive maintenance, diagnose equipment failures, complete repairs, support equipment upgrades, and work with production and engineering teams…
Added 6 mins ago
A
Laboratory Technician
Actalent
Johnston, IA
- $22 USD / hour
Job Title: Laboratory TechnicianJob DescriptionWe are looking for a motivated Laboratory Technician to support our gene editing technology development pipeline through plant transformation…
Added 6 mins ago
Designer
Actalent
Baltimore, MD
Associate degree is a plus, particularly in engineering technology, drafting, design, or a related technical field.
Added 6 mins ago
A
Distribution Designer
Actalent
Greenville, SC
- $25 to $29 USD / hour
Engineering degree (Bachelor's or Associate's) preferred.
Added 6 mins ago
Electrical Designer
Actalent
Sterling Heights, MI
Associate's or Bachelor's degree in Electrical Engineering, Electrical Engineering Technology, Automation Engineering, or a related field.
Added 6 mins ago
Mechanical Engineer
Actalent
Morristown, TN
…including working with mills and lathes, and hold at least an Associate's Degree in a technical…
Added 6 mins ago
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Laboratory Shipping / Receiving Associate
Actalent
Dublin, OH
- $20.41 USD / hour
We are actively hiring for a role to support a Medical Laboratory here in Columbus! This position will involve scanning sealed patient samples into the computer system, repackaging them up…
Added 7 mins ago
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Electronics Technician
Actalent
Peoria, IL
- $24 to $32 USD / hour
Support testing and validation activities in Motor Generator and Genset laboratory environments.
Added 7 mins ago
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Quality Assurance Associate
Actalent
Fort Dodge, IA
- $65,000 to $95,000 USD / year
Investigate deviations and nonconformances, determine root causes, and support the development and implementation of effective corrective and preventive actions (CAPA).
Added 7 mins ago
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Chemist
Actalent
Washington, MO
- $21 USD / hour
Support ongoing quality control and assurance programs to ensure reliability of results.
Added 7 mins ago
A
Laboratory Technician
Actalent
Johnston, IA
- $20 USD / hour
Support a variety of laboratory and data management activities within the Global Genotyping team based on business needs and workflow priorities.
Added 7 mins ago
IT Security Engineer
Brookdale Senior Living Inc.
Remote, United States
Associate Degree in the field of Computer Science preferred. Minimum of 5 or more years of progressive experience in IT engineering.
Added 8 mins ago
IT Support Specialist I
Rosendin
Houston, TX
The IT Support Specialist is responsible for IT support for the Regional Office including but not limited to jobsites in several locations.

LCS - London Computer Systems

Product Support Specialist - Scripting

Cincinnati, OH, United States

$21.64 to $28.85 USD / hour

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Job details

Pay: $21.64 to $28.85 USD / hour
Posting language: English

Original job description

Do you enjoy coding, solving technical problems, and helping people use software more effectively? Are you looking for an opportunity to build real-world experience with a commercial software platform while continuing to use your programming skills? We’re looking for a Product Support Specialist to join our Product Support team. This role is ideal for recent Computer Science, Information Technology, Software Engineering, or Computer Information Systems graduates – or anyone with scripting experience who enjoys solving problems and working directly with customers. In this role, you will work directly with customers by phone to troubleshoot issues, answer product questions, and guide users through software workflows. You will be part of a structured training and certification program designed to help you build expertise across multiple areas of the product and grow your career over time. The standard schedule for this role is 10 a.m. to 7 p.m., with the opportunity to move to earlier shifts based on availability. What You’ll Do

Become a subject matter expert in Rent Manager scripting and custom automation.
Troubleshoot scripting questions, software functionality, and technical issues for customers.
Help customers understand scripting concepts, troubleshoot customizations, and resolve software-related problems.
Answer customer questions by phone while providing clear, professional technical guidance.
Take ownership of assigned support cases and follow through until they are resolved.
Use internal documentation, knowledge resources, and team support to research and resolve customer issues.
Document customer interactions accurately in the ticket-tracking system.
Participate in ongoing training and certification programs to expand your product knowledge.
Maintain daily productivity expectations in a fast-paced, customer-focused support environment.

What You’ll Learn We provide a structured learning path that helps Product Support Specialists develop expertise across Rent Manager product areas, including technical support, general product functionality, receivables and payables, owners and finance, integrations, mobile functionality, and scripting. New team members typically begin in one product area and expand their knowledge through formal training and certifications. What We’re Looking For

High school diploma or equivalent required.
A strong interest in programming, scripting, software development, or technical problem solving.
A strong customer service mindset and desire to help others.
Clear verbal communication skills and the ability to explain software concepts in an approachable way.
Strong problem-solving skills and the ability to learn new information quickly.
Comfort working with software systems and technical concepts.
Attention to detail and commitment to accurate documentation.
Ability to manage multiple priorities while maintaining quality and professionalism.
Reliable attendance, punctuality, personal accountability, and a strong work ethic.
Ability to work independently while also collaborating with teammates and escalation resources.
Availability to be on-call during evenings or weekends as assigned.

Nice to Have

Associate’s or bachelor’s degree in Computer Science, Software Engineering, Information Technology, Computer Information Systems, or a related technical field.
Coursework or experience with programming or scripting languages.
One to two years of experience in customer support, technical support, SaaS support, or a call center environment.
Experience with CRM, ticketing, or customer support systems.
Basic understanding of accounting, property management, financial workflows, or accounting software.

Compensation and Growth This is a full-time, non-exempt role with a base pay range of $21.64–$28.85 per hour. Starting hourly pay begins at $21.64, with structured increases tied to completion of certification milestones. The role is also eligible for annual merit adjustments and an annual performance bonus of 5%. Our skills-based progression model gives you a clear path to grow your knowledge, expand your product expertise, and advance your career within the organization. Why Join Us?

Use your programming knowledge in a customer-facing technical role.
Build valuable software support experience.
Structured onboarding, training, and certification milestones.
Supportive team environment with mentorship and escalation resources.
Clear expectations and transparent growth opportunities tied to demonstrated skill development.
Opportunity to develop highly transferable technical and customer-facing skills.

Benefits

Health, dental, and vision insurance
401(k) with employer match
Annual company bonus
10 paid company holidays
Paid time off
Life insurance
Paid medical leave/disability insurance
Paid parental leave
Contemporary office building and wooded campus with nature trail
On-site fitness center
Recognized as one of Cincinnati’s “Top Places to Work”

About LCS London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun - from on-site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting. Our high-tech office is designed to support many working styles, with hybrid work schedule options available. Candidates must live in the Greater Cincinnati area or be willing to relocate. LCS is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. #L9C1S40

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Skills

Troubleshoot
Documentation
Research
Product knowledge
Technical support
Software development
Problem solving
Customer service
Communication skills
Attention to detail
Work independently
Computer science
Computer technology

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