Sales Development Representative (SDR)
Company Summary
LCPtracker, Inc. is a cloud-based software (SaaS) provider specializing in labor compliance for public works construction projects. Headquartered in Orange, CA – with offices in New Braunfels, TX and Fenton, MI LCPtracker helps government agencies and prime contractors meet Davis-Bacon/prevailing wage compliance requirements on projects backed by federal, state, and/or local funding. Thousands of clients and over 100,000 contractors use LCPtracker for their certified payroll and construction site compliance needs. LCPtracker has been recognized year after year since 2017 as one of the “Best Places to Work” in Orange County by the Orange County Register.
Position Summary
The Sales Development Representative (SDR) drives lead generation within the LCPcertified vertical by identifying and qualifying prospective clients for LCPtracker, Inc. Through strategic outreach and relationship-building, the SDR uncovers customer needs and decision-makers to support new and repeat business growth.
Primary Duties and Responsibilities
• Responding to inbound leads from demo requests, content downloads, referrals, and other sources.
• Prospect and engage targeted buyers through calls, emails, and social media to generate interest.
• Support Account Executives (AEs) in the sales process for prevailing wage, labor, and workforce compliance software solutions.
• Assist in developing new client relationships and identifying business opportunities.
• Prepare and support proposal development in collaboration with AEs.
• Build and maintain a pipeline of qualified prospects to meet quarterly and annual sales quotas.
• Promote LCPtracker products within an assigned vertical market.
• Utilize CRM systems and related tools to manage the sales cycle and enhance productivity.
• Participate in select trade shows and educational conferences at the local, regional, or national level.
• Generate qualified leads and manage inbound/outbound lead generation efforts.
• Assist with lead processing / assignments for webinars.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Core Competencies
• Confidentiality: This role may be privy to confidential and/or sensitive information. Must demonstrate integrity in maintaining confidential and sensitive information and strict adherence to organizational policies and procedures.
• Communication Proficiency: Uses friendly and proficient communication to interact with a wide range of people, frequently exchanging information about office operations.
• Time Management: Must manage their own time, using an electronic calendar in an email program to set meetings, to request others to attend and to coordinate their responses. Responds to requests for attendance at various meetings.
• Technical Capacity: Proficiency with many kinds of office equipment, software, and technology that is used or managed.
• Initiative and Proactivity: Correctly anticipates a need, volunteers readily, and acts without being told to do so. Brings new ideas to the company. Undertakes self-development activities; seeks increased responsibilities; takes calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
• Drive for Results: Is goal-oriented; maintains focus on the objective.
• Problem Solving, Personal Judgment: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics. Solicits and applies feedback.
• Quality Management: Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness. Does not cut corners; monitors work to ensure quality; applies feedback to improve performance.
Work Environment
This position performs its duties from the New Braunfels, TX office. The role operates in a professional office environment and routinely uses standard office equipment such as computers, phones, mobile devices, and related technology.
Physical Requirements
While performing the functions of this job, the employee is regularly required to sit; frequently required to talk and hear, use hands and fingers to type, scroll and use computer equipment. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; viewing a computer and multiple screens; extensive reading; visual inspection of text/data in both print and electronic forms.
Position Type and Expected Hours of Work
This is a full-time non-exempt position. Days and hours worked are dependent on business needs and workload. General availability during regular business hours, Monday through Friday, is expected. Based on the candidate and /or position, a hybrid work arrangement may be considered; however, a minimum of four (4) days per week in the office is required to support executive collaboration, leadership presence, and cross-functional engagement. Some flexibility is allowed. Occasional evening and weekend work may be required as job duties demand.
Travel
There is no major travel requirement for this position. However, infrequent travel may be necessary to visit remote office(s), attend conferences/industry events, etc. Attendance at our corporate Staff Retreat is required. This event is a 2-3-day retreat. Attendance at our annual User Conference as assigned.
Salary Range
The hourly rate is $23.00 to $25.00 + Sales Incentive Plan + Benefits. Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Benefits
Along with competitive pay, as a full-time LCPtracker employee, you are eligible for the following benefits:
• Paid Time Off
• 10 Paid Holidays
• Phantom Stock
• 401k Plan with up to 4% company match
• Medical Benefits (Health, Vision and Dental)
• Life Insurance
•
LTD & STD
• Employee discounts and perks program
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LCPtracker participates in the E-Verify Program. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual’s employment eligibility to work in the United States. View the attached notices, available in English and Spanish, for important information regarding the E-Verify program. E-Verify Notice (PDF); Right to Work Notice (PDF)
LCPtracker, Inc. is an equal opportunity employer of all qualified individuals, including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. LCPtracker, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.
LCPtracker is committed to the full inclusion of all qualified individuals. In keeping with our commitment, LCPtracker will take steps to ensure that people with disabilities are provided with reasonable accommodation. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact the LCPtracker Human Resources Department at HR@lcptracker.com
Qualifications
Education and Experience
• Education: High school diploma or equivalent required; some college coursework preferred but not necessary.
• Previous customer service, retail, or sales experience.
• Proven success with lead qualifying
• Demonstrates strong verbal and written communication abilities, with confidence in engaging effectively with individuals from diverse backgrounds.
• Technical Proficiency: Demonstrated competence with standard computer applications (such as Microsoft Office Suite (Outlook, Teams, Word, Salesforce); commitment to acquiring knowledge of CRM systems.