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- $15 to $17 USD / hour
- Full-time
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Customer Service Quality Assurance Specialist II
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- $26 to $32.5 USD / hour
Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels.
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Patient Services Associate - Hand Center
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Consumer Experience Readiness Lead
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Atlanta, GA
Must have ability to support occasional after-hours deployments based on business need (may include weekends)
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Childcare Associate Teacher
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Atlanta, GA
- $14.85 to $18.5 USD / hour
CDA, Associate, or bachelor’s degree in early education or related field is preferred
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Any active AWS Associate, Professional, or Specialty certification (e.g., AWS Certified Security – Specialty; AWS Solutions Architect – Associate/Professional or DevOps Engineer –…

Laundry Management Services

Customer Service Associate - Overnight

870 N Main St Fall River, MA, United States

$16 USD / hour

Apply on cleanritecenter.wd503.myworkdayjobs.com About employer

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Job details

Pay: $16 USD / hour
Posting language: English
Posted: Nov 13, 2026

Original job description

870 N Main st Fall River, MA 02720

Pay Range:

$16.00/hour

Customer Service Associate

Job Type: Part-time Work Location: In person Reports To: Store Manager About Laundry Capital Founded in 1996 in New York, Laundry Capital operates over 90 laundromats across eleven states under two brands: Clean Rite Centers and Laundromax. Laundry Capital pioneered the laundromat "super store" concept - large, bright, free-standing stores equipped with over 120 washers and dryers, ample folding tables, free parking, and knowledgeable, qualified staff. Laundry Capital is recognized by the industry as the "gold standard" for laundromat retail in the United States.

Why Work at Laundry Capital

Stability & Growth: Join a company with 30 years of history and a track record of steady expansion, with real opportunities to grow into shift lead, assistant manager, and store manager roles.
Team Culture: Work with a supportive team in a fast-paced, customer-facing environment where your contributions are visible and valued every shift.
Flexibility: Part-time scheduling designed to work with your life, including overnight shift options for those who prefer non-traditional hours.
Recognition: Be part of the brand the industry calls the "gold standard" of laundromat retail and help us maintain that reputation every day.
Sales bonus.

Job Summary Customer Service Associates (CSAs) report to a Store Manager and are responsible for the daily duties involved in maintaining high levels of customer service through offering a clean, safe, and friendly store. Essential Job Functions Our CSAs are the face of the store and are passionate about customer service. Essential functions include:

Assisting customers with laundry card use, machine selection and operation, retail purchases, and wash-and-fold orders, and addressing any other questions or concerns
Accurately operating the register or point-of-sale system
Maintaining thorough knowledge of products sold and their uses, and encouraging customers to purchase additional items
Ensuring retail items are neatly stocked at all times and communicating promptly with management when inventory or janitorial supplies run low
Using log books to report building or equipment maintenance issues, and immediately informing a supervisor of any unsafe situations during a shift
Accurately and consistently using log books; selecting the right equipment for the amount of laundry; resolving customer concerns to the best of their ability; informing a supervisor of any customer complaints or claims
Adhering to all company policies and procedures, including attendance and uniform standards
Following all safety practices to prevent accidents and injuries to customers and employees
Understanding responsibilities during emergency situations such as fires, floods, and severe weather
Maintaining a safe environment inside and outside the store
Continually walking the floor to pick up debris, empty trash containers, check restrooms, and perform other cleaning duties as needed

Job Requirements

Must be able to stand for up to 8+ hours per shift
Must be able to lift up to 35 pounds
Must be able to communicate with all customers and associates in a professional manner
Must work well with others and remain calm in stressful situations
Previous customer service or retail experience preferred
Ability to resolve customer issues and complaints in a timely, professional manner
Ability to perform tasks as assigned by management
Ability to work a flexible schedule, including overnight hours

WHAT WE OFFER:

Benefits for full-time employees
Bonus Program
Company Uniforms Provided
Competitive Wage
Employee Discount Program
Employee Assistance Program
Flexible schedules for full-time and part-time employment
Fun, Energetic Work Environment
Holiday Pay
Promotions
Referral Program

We are an Equal Opportunity Employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other status protected by applicable law.

We are committed to a fair and inclusive hiring process. To help improve efficiency and the candidate experience, we may use AI-enabled tools during certain stages of recruitment. These tools are used responsibly, with appropriate human oversight, and do not replace final hiring decisions made by our recruitment team.

Apply on cleanritecenter.wd503.myworkdayjobs.com About employer

More about this job

Skills

Customer service
Assist customers
Point of sale
Cleaning
Equipment maintenance
Heavy lifting
React calmly in stressful situations

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Work requirements

Jobs in the United States