AI Applications Developer

Description Company Conformance Statements / Essential Personal Characteristics In the performance of their respective tasks and duties, all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers, and clients.
• Work effectively as a team member.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
• Exhibit exceptional integrity in all matters.
• Lead by example.

General Statement of Responsibility The AI Applications Developer designs, builds, deploys, and supports internal applications, AI agents, and process automations that improve how work is done across Lasting Change, Inc. and its subsidiaries. Reporting to the Vice President of IT and Data, the incumbent translates business needs into practical, secure, and maintainable solutions using approved platforms such as Microsoft Fabric Apps and Microsoft Copilot Studio, supported by AI-assisted development tools. The incumbent is accountable for the usefulness, quality, and ongoing improvement of the solutions delivered and for adherence to the organization's security, privacy, and AI-governance standards. This is an early-career position; the incumbent works initially on guided, prioritized projects and assumes increasing ownership of discovery, development, deployment, and support as skills develop.

Major Responsibilities / Activities AI Applications & Agents

• Design, build, test, and deploy internal applications using Microsoft Fabric Apps and other approved development technologies.
• Create AI agents using Microsoft Copilot Studio and related tools.
• Use AI coding agents throughout development to prototype, build, troubleshoot, test, document, and improve solutions.
• Review and validate the code and architecture of AI-generated applications for accuracy, security, and maintainability.
• Keep solutions simple, intuitive, and appropriate to the problem being solved.

Business Process Modernization

• Help replace manual processes, spreadsheets, forms, and other legacy solutions with simpler modern approaches.
• Automate repetitive work, reduce unnecessary handoffs, and improve how information moves through a process.
• Look beyond the initial technology request to understand the problem people are actually trying to solve.
• Help determine whether the best answer is an app, an agent, an automation, an existing tool, or a better process.
• Improve existing solutions based on how people actually use them.

Discovery & Collaboration

• Work with employees and leaders to understand business needs and turn them into working solutions.
• Participate in discovery conversations, prototypes, demonstrations, testing, and feedback sessions.
• Explain technical ideas clearly to people who may not be technical.
• Focus on usefulness, adoption, and business impact rather than simply shipping technology.

Solution Ownership & Support

• Support and improve the applications and agents developed, after they go live.
• Test work, troubleshoot issues, and incorporate user feedback.
• Maintain clear technical and user documentation, using AI tools where helpful.
• Follow established security, privacy, data, and AI-governance practices.
• Apply modern development practices, including source control, APIs, data integration, testing, application security, and deployment.
• Raise concerns and ask for help when a solution involves risk or complexity beyond experience.

Development Expectations

• Works initially on guided, prioritized projects and progresses to independently leading straightforward solutions.
• Develops a working understanding of the code and architecture behind AI-generated applications.
• Builds skills in modern development practices such as source control, APIs, data integration, testing, application security, and deployment.
• Continues learning as AI and application-development tools evolve.

Physical Demands and Competencies The Major Responsibilities / Activities listed above are the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Physical Demands

• Use of fingers and hands, with tactile ability, for keyboarding, mouse and touchscreen operation, and other computer equipment.
• Sitting for extended periods while working at a computer.
• Speaking and hearing to communicate with colleagues in person, by telephone, and in virtual meetings.
• Vision sufficient to read and work from computer screens and documents for extended periods.
• Repetitive motions associated with keyboarding and extended computer use.

Competencies

• Capable of making sound decisions by use of reasonable and logical judgments, including recognizing when work needs additional testing, review, or help.
• Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions, including explaining technical concepts clearly to nontechnical colleagues.
• Resourcefulness and persistence when working through unfamiliar problems.
• Curiosity and the ability to learn new tools and concepts quickly.
• Ability to break a problem into manageable parts and work toward a practical solution.
• Ownership of the usefulness, quality, and ongoing improvement of solutions.
• Ability to use AI tools confidently while remaining accountable for the accuracy and quality of the work produced.
• Commitment to simple, maintainable solutions that solve real business needs.
• Commitment to protecting confidential information and following established security, privacy, and data-handling standards.

Travel Travel may be required occasionally to subsidiary sites and training opportunities.

Required Experience

• High school diploma or equivalent.
• Demonstrated ability to build or contribute to something technical, such as an application, automation, AI agent, integration, data solution, or comparable project.
• Project experience may come from professional work, internships, school, personal projects, GitHub or open-source work, bootcamps, low-code development, AI-assisted development, or other demonstrated project work.
• Ability to explain something you built, how it works, the problem it addressed, and how you worked through challenges.
• Strong curiosity, resourcefulness, and willingness to learn unfamiliar technologies.
• Basic familiarity with software or application-development concepts.
• Ability to communicate clearly, incorporate feedback, and work within established standards.

Preferred Qualifications

• Associate or bachelor’s degree in Computer Science, Software Engineering, Information Systems, Data Science, Business Analytics, or a related field. Equivalent demonstrated experience may substitute for a degree.
• Experience with Microsoft Fabric or Fabric Apps, Microsoft Copilot Studio, GitHub Copilot, Claude Code, Codex, or comparable AI-assisted development tools.
• Exposure to SQL, APIs, JSON, Git/source control, Python, JavaScript, C#, or another programming language.
• Experience with AI agents, automation, integrations, or data-enabled applications.
• Exposure to healthcare, behavioral health, human services, nonprofit, or another regulated environment.
• Familiarity with privacy, security, HIPAA, responsible AI, or sensitive-data handling.
• Relevant Microsoft training or certifications. Certifications are not required at hire, but continued professional development is expected.

Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required by the employee. Management reserves the right to assign or reassign duties, activities, and responsibilities to this position at any time, with or without notice.