Customer Service Representative (Facilities Administrator)

Client Service Representative / Facilities Administrator $17.35/hour | Monday–Friday | 8:00 AM–5:00 PM | Colwich, KS | Friday Remote Option We are partnering with an industry-leading facilities management company to hire a Client Service Representative to join their team! This is a great opportunity for someone with customer service, call center, scheduling, dispatch, healthcare, retail, hospitality, or administrative experience who enjoys helping people and solving problems. No facilities management experience is required! You'll receive training on the company's systems and processes. Why You'll Like This Opportunity - Monday–Friday schedule - no weekends - 8:00 AM–5:00 PM schedule - Remote work available on Fridays after training - Paid/on-the-job training - Great opportunity to build customer service and administrative experience - Work with an established, industry-leading company What You'll Do As a Client Service Representative, you'll be the main point of contact for clients who need assistance with facility-related service requests. You'll help coordinate requests, communicate updates, and make sure customers receive timely and professional support. Your day-to-day responsibilities will include: - Answering incoming calls and responding to client emails - Taking and entering service requests into company systems - Coordinating service requests with internal teams and outside vendors - Providing customers with updates on service schedules and progress - Following up on open requests and work orders - Answering questions and resolving customer concerns - Escalating issues to the appropriate team when needed - Keeping customer and service information accurate and up to date - Reviewing invoices and other documentation as needed - Managing multiple requests while providing a positive customer experience What We're Looking For We're looking for someone who is: - Customer-focused and enjoys helping others - Comfortable speaking with customers over the phone - Organized and able to manage multiple tasks at once - Detail-oriented and accurate - Comfortable working in a high-volume environment - A strong communicator, both verbally and in writing - Comfortable learning new computer systems and software - Dependable, professional, and adaptable Previous experience in customer service, call centers, scheduling, dispatch, healthcare, retail, hospitality, banking, insurance, or administration is a plus! High School Diploma or GED required. Compensation & Benefits $17.35 per hour Our consultants are eligible to enroll in medical, dental and vision benefits. Schedule & Location Monday–Friday | 8:00 AM–5:00 PM Colwich, KS Onsite training with the opportunity to work remotely on Fridays If you're a strong communicator who enjoys helping customers, solving problems, and staying organized, we'd love to hear from you! Apply today to learn more about the opportunity. LNCS