Customer Service Representative

A leading 3PL is hiring a Customer Service Representative. This role is an excellent opportunity to gain hands-on logistics experience, grow into more advanced responsibilities, and be part of a tight-knit team that supports one another’s success. What’s the job? - Triage a shared inbox with a high volume of carrier updates, onsite issues, and shipment requests

• Respond to approximately 100 driver and carrier calls daily with urgency and professionalism
• Verify and document proof of delivery and bills of lading
• Assign and track load numbers to ensure smooth operations What’s needed? - Ability to handle large volumes of communication while maintaining accuracy
• Proficiency in Microsoft Office Suite
• Excellent organizational and multitasking abilities Key Details - Compensation: $22–$24/hour, depending on experience
• Location: Itasca, IL
• Work Model: Hybrid
• Schedule: Full-time, Sunday–Thursday, 9:00 PM–6:00 AM
• Benefits: Consultants are eligible to enroll in benefits, including medical, dental, and vision
• Employment Type: Contract-to-Hire Ready to take the next step in your career? Apply today. We’re actively interviewing and excited to meet you. LNCS