Account Manager

Description Account Manager The individual in the Account Manager role is a trusted, central point of contact for our carriers and supporting our day-to-day freight requirements. You will support our staff to ensure timely pick-up and delivery of customer freight for our customers while building and maintaining relationships with carriers.

Requirements

· Maintain customer profiles and enter shipments into McLeod software · Solicit freight quotations for Spot and Contract markets · Manage carrier data and negotiate freight contracts · Schedule and manage pickup and deliveries of shipments. · Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process · Schedule pickup and delivery and dispatch drivers in accordance with established procedures · Maintain and update accurate information in company’s operating systems, tracking shipments to completion · Coordinating daily carrier activities with customers and operations team · Adhere to established operating procedures while looking for opportunities to measure and improve

Experience:

· At least Two (2) years of Operations experience in managing logistics and freight · At least Two (2) years of experience preferred in McLeod software · Strong communication and organizational skills · Strong Microsoft Excel skill · Preferred knowledge of Port Operations and Drayage operations.