Jobs in the United States

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Added 5 hours ago
Systems Analyst
Conagra Brands
Omaha, NE
Participate in planning, design reviews, development activities, testing, and solution implementation.
Added 7 hours ago
EPIC Certified Systems Analyst Sr (Resolute HB/PB)
Inova
United States
Inova Health is looking for a dedicated EPIC Certified Systems Analyst Sr to join the Resolute HB/PB team. This role is Full-time Days working regular office hours Monday to Friday fully…
Added 10 hours ago
AI Solutions Analyst
The Mosaic Company
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Added 11 hours ago
Incident Management Lead
Ensemble RCM LLC
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The Business Product Analyst supports the development, enhancement, and maintenance of business products within a healthcare revenue cycle management organization. Ensures that product…
Added 11 hours ago
C
Bilingual (Spanish/English) Service Desk Analyst
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Helena, MT
- $18 USD / hour
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Added 12 hours ago
Requirements Analyst
SAIC
Fort Bragg, NC · Fayetteville, NC
SAIC is seeking a Requirements Analyst to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3. Positions is located at Fort Bragg, NC.
Added 12 hours ago
LC
Senior Technical Support Specialist
Larimer County
Fort Collins, CO
- $76,192 to $106,669 USD / year
…skills, with the ability to provide professional, responsive, and solution-oriented support while maintaining positive customer…
Added 12 hours ago
Systems Analyst
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Omaha, NE
Participate in planning, design reviews, development activities, testing, and solution implementation.
Added 13 hours ago
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Project Assistant - Enterprise Content Management Business Analyst
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Latham, NY
- $90,582 to $114,585 USD / year
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Added 14 hours ago
Data Engineer-Nordic OMOP
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Remote, United States
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Added 14 hours ago
Microsoft 365 Data Protection & Copilot Architect
SEI Global Services, Inc.
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Added 14 hours ago
Unit Manager - Retirement New Business - Remote
Symetra
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Added 16 hours ago
Software Product Pre Sales Engineer Senior Manager - FinCrime
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Added 17 hours ago
QUALITY ANALYST 3
Huntington Ingalls Industries
Newport News, VA
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Added 17 hours ago
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HCS Apps Systems Analyst - ISD Ambulatory Services
UNC Health Care
Morrisville, NC
- $33.37 to $47.97 USD / hour
Assists other IT teams with selection and provides technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new…
Added 17 hours ago
Unit Manager - Retirement New Business - Remote
Symetra
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…handling. It is key that someone interested in this role is solution minded, is curious and collaborative, enjoys thinking outside the box, and manage competing priorities in a fast-paced…
Added 18 hours ago
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Business Analysis Capability Leader
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The Business Analyst "BA" Capability Leader is a strategic and operational leader responsible for architecting and driving BA capability within the Digital Solutions group. The BA…
Added 22 hours ago
Associate Business Analyst
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Added 22 hours ago
Principal Cabin Stress Engineer
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Added 22 hours ago
Salesforce CRM Strategy & Enablement Manager
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Translate business needs into functional requirements, process maps, user stories, business cases, and solution specifications.
Added 23 hours ago
Microsoft Power Pages Configuration Specialist / Business Analyst
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United States
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Added 1 day ago
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United States
…Resource Management (MIHRM), Microsoft Certified: Power BI Data Analyst Associate - MicrosoftMicrosoft, Professional in Human Resources (PHR) - Symbiosis Instute of Distant…
Added 1 day ago
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IT Quality Analyst/Tester/SEBT Specialist - ITS3
State of Minnesota
MN
- $33.96 to $55.83 USD / hour
Working Title: IT Quality Analyst/Tester/SEBT Specialist
Added 1 day ago
P&
Operations Associate
Pembroke & Co., Inc.
Boston, MA
- $45,000 to $50,000 USD / year
The Video & Data Analyst is the backbone of our operations department. Analysts are responsible for reviewing, monitoring, and analyzing transaction data, video feed, financial reports and…
Added 1 day ago
Senior Network Implementation Analyst
BAE Systems
Scott AFB, IL
Job Description BAE Systems is seeking a Senior Network Implementation Analyst to support complex defense network service activations at Scott Air Force Base, Illinois. You will plan and…

Larimer County

Senior Technical Support Specialist

Fort Collins, CO, United States

$76,192 to $106,669 USD / year

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Job details

Pay: $76,192 to $106,669 USD / year
Apply by: Nov 16, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Overview

Are you an experienced IT professional who enjoys solving technical challenges, working with a variety of technologies, and making a meaningful impact? Larimer County is seeking a Senior Technical Support Specialist to join our IT Device Services team. Our team supports the technology County employees rely on every day to serve our community. From computers and mobile devices to enterprise printing, telecommunications, audio/visual systems, and other workplace technologies, we help ensure employees have reliable tools to perform their work effectively.In this role, you'll combine advanced technical expertise with project coordination, technology lifecycle management, and operational support. You'll have opportunities to own challenging assignments, contribute to technology initiatives, and help shape solutions that support County operations.About Our Team:Device Services is a customer-focused team within Larimer County's Information Technology department. We work in a collaborative environment that values teamwork, accountability, initiative, and knowledge sharing.We encourage new ideas, continuous learning, and professional growth. Our team members bring different strengths and experiences, and we believe that sharing those perspectives helps us deliver better service to our customers. This is a full-time, in-office position with a regular Monday through Friday schedule. Employees are expected to work on-site during their scheduled hours.

To be considered for this position, please attach a resume to your application.Responsibilities

What you’ll be doing:

Providing professional, responsive, and customer-focused technical support to County employees. Communicate clearly, manage expectations, take ownership of issues, and ensure timely follow-through and resolution.
Diagnose and resolve complex hardware, software, and peripheral issues using advanced troubleshooting techniques, diagnostic tools, and remote support technologies.
Troubleshooting wireless connectivity, network access, and performance issues. Perform initial diagnostics and collaborate with Infrastructure teams when issues require advanced network configuration or administration.
Troubleshooting and maintaining analog and VoIP phones, communication equipment, video conferencing technologies, and integrated audio/visual systems.
Assist with software installations, upgrades, system maintenance, licensing compliance, and administration of supported technology services to ensure reliability, security, and functionality.
Plan and participate in technology implementations, equipment replacements, system upgrades, and cross-functional projects involving County departments, IT teams, and external vendors.
Supporting equipment lifecycle management, inventory accuracy, purchasing, hardware and software standards, and technology replacement planning.
Research and recommend hardware, software, and technical solutions based on customer needs, compatibility, performance requirements, and County technology standards.
Serve as a technical resource for team members, share knowledge, develop support documentation, and collaborate with IT teams to resolve complex issues and improve service delivery.
Working on cross-functional teams to implement automated solutions; may be asked to act as a subject matter expert regarding the 'support and training' perspective for a development and software implementation effort.
Presenting and updating project status and/or solutions to team members, management, and supervisors.

To view the full job description, https://www.larimer.gov/hr/careers/job-descriptions#/app/detail/Senior_Technical_Support_SpecialistWhat we're looking for:

Customer Service Excellence: Strong interpersonal and communication skills, with the ability to provide professional, responsive, and solution-oriented support while maintaining positive customer relationships.
Technical Troubleshooting: Strong analytical and diagnostic skills to identify, investigate, and resolve complex hardware, software, connectivity, and technology-related issues.
Broad Technical Knowledge: Familiarity with enterprise IT environments, including Windows operating systems, computers, peripherals, networking fundamentals, wireless connectivity, telecommunications, and audio/visual technologies.
Problem-Solving and Critical Thinking: Ability to evaluate technical challenges, identify practical solutions, exercise sound judgment, and make informed recommendations.
Collaboration and Teamwork: Ability to work effectively with colleagues, other IT teams, County departments, and external vendors to accomplish shared goals.
Technical Leadership and Mentorship: Willingness to share knowledge, provide technical guidance, support peers, and contribute to a positive and collaborative team environment.
Organization and Project Coordination: Ability to manage competing priorities, coordinate technical activities, maintain accurate documentation, and contribute to projects while meeting established deadlines.
Adaptability and Continuous Learning: Initiative to stay current with evolving technologies, learn new systems, and adapt to changing organizational needs.
Accountability and Initiative: Demonstrates ownership of assigned work, follows through on commitments, proactively identifies opportunities for improvement, and maintains a high standard of service.
When a local declaration of emergency or disaster is declared by the Board of Commissioners, all Larimer County employees may be required to work as a Disaster Service Worker.
Performs other duties as appropriate or necessary for performance of the job.

Qualifications

To move forward in the hiring process, candidates must meet the required minimum qualifications. That said, we encourage you to think about your unique background and skills before applying. People often underestimate how their experiences match up with a role’s needs. We encourage you to apply if you meet the minimum qualifications and believe your skills and perspective can add value to this position.

Five (5) years of experience in information systems and technology, a directly related field, or in the performance of similar duties and responsibilities required.
Associate's degree, or equivalent combination of education and/or experience in Business Administration, Computer Science, Engineering, Electronics, or Information Systems, required. Related education or experience may be substituted on a year for year basis.
IT-related or ITIL certification preferred (such as Help Desk Analyst, MCSA, A+).

BenefitsHere’s what Larimer County offers for all Regular, Limited Term, and Appointed positions:

Medical, Dental, and Vision benefits
FSA or HSA (depending on the medical plan)
Short- and Long-Term Disability
Employee Assistance Program
Basic Life/AD&D Insurance
Accident and Critical Illness Insurance
Retirement Plan 401(a) with employer match
457(b) Deferred Compensation
Generous paid time off, including vacation, sick leave, and holidays

Want to dive into the details? Check out Larimer County's Benefits. https://www.larimer.gov/hr/benefits

Supplemental Information An offer of employment is contingent upon the successful completion of required pre-employment checks or testing.

All application components must be submitted by 11:59 PM MT on the closing date listed. Larimer County is an Equal Opportunity Employer and prohibits discrimination and harassment in all employment practices on the basis of race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, marital status, disability, genetic information, age, military status, or any other characteristic protected by law or regulation.

Benefits

For all temporary positions, sick leave and our Employee Assistance Program are available and other benefits may be available.

Larimer County offers the following for all Regular/Limited Term positions:

Medical, Dental, and Vision Benefits.
Flexible Spending Accounts / Health Savings Account
Short and Long Term Disability.
Employee Assistance Program
Basic Life/Accidental Death & Dismemberment
Accident Insurance
Critical Illness Insurance
Retirement Plan 401(a) with employer match.
457(b) Deferred Compensation.
Paid time off including vacation, sick and holidays.

Click here to view information on Larimer County's Benefits.

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