Operations Coordinator

Job Summary

• Hours of Work: Monday - Friday 8:00 AM - 5:00 PM.
• Screening will begin ASAP and continue until the position is filled. For full consideration, please apply by April 20, 2026.
• Start date to be determined, but as soon as practicable after the hiring/interview process.

Salary and Benefits: This is a full-time, benefited Staff S29 level position. Starting wage range: $22.40 - $27.44/hourly, depending upon experience.

• Educational Benefits for the employees and dependents
• Tuition Reimbursement
• 15 – 18 Paid Holiday/Closure Days
• Three Paid Personal Days
• Healthcare/Dental/Vision/Life Insurance
• Generous Retirement Benefits - 15.12% Employer Paid/4% Employee Paid
• Paid Vacation and Sick Leave
• Onsite Childcare Center
• Professional Development Opportunities

Principal Responsibilities and Results, KSA's Job Summary The Operations Coordinator position is a full-time, benefitted position, with core responsibilities of providing administrative and technical support for the Performance & Planning (P&P) Division. This role ensures timely and accurate communication, purchasing, planning, and project support for the division. Additionally, this role supports the Vice President of Performance & Planning (VPPP) with budgetary tracking and preparation support and travel logistics. This role also provides institutional research project support to the Director of Institutional Research as well as accreditation activity support to the VPPP. This role serves as a key front facing contact for internal and external customers and stakeholders of the P&P division at LCCC.

Principal Responsibilities and Results, KSA'sDeliver high-quality administrative support to the P&P division while ensuring excellent customer service and operational efficiency.

• Provide organizational and logistic administrative support to the VPPP with internal and external customers while organizing meetings and internal and external communication.
• Maintains and coordinates the calendar for the VPPP to ensure efficient scheduling.
• Organize travel logistics and itineraries for the VPPP to ensure efficient business travel.
• Provides high-quality customer service to all internal and external customers conducting business with P&P by prioritizing customer needs, gathering relevant information, and efficiently notifying the relevant divisional employees to best serve those customers’ needs.
• Schedules meetings, trainings, and appointments with internal and external stakeholders when needed to support P&P.
• Ensures organization of P&P documentation to support divisional workflow and ease of retrieval of essential work documentation.
• Serves as the primary keeper of divisional meeting agendas and minutes to support internal P&P
• Maintains and updates as necessary, a record system for coordination of P&P budget tracking; reconciles budget expenditures in partnership with stakeholders. Performs data projects and tasks in support of the Director of Institutional Research and the VPPP
• Coordinates survey projects, maintains the survey database system, coordinates survey schedules, and prepares survey results for both internal and external stakeholders.
• Assists with questionnaire design, formatting, testing, accessibility review, distribution lists, launch communications, reminders, and survey closeout.
• Supports Institutional Research services by assisting with routine data reporting, basic ad hoc data requests, resource maintenance, and customer support.
• Maintains IR request and ticketing systems, report inventories, dashboard access records, scheduled-report documentation, webpages, SharePoint resources, and user instructions.

Provide budgetary support by purchasing, monitoring expenses, preparing financial reports, and assisting with budget planning and reconciliation for the division.

• Utilizes issued purchasing card or limited purchase orders to source, purchase, receive and obtain necessary supplies, equipment, or services to support P&P work functions.
• Assist in the preparation and management of fiscal year budgets for the VPPP.
• Supports fiscal year monitoring of expenditures and outlays to support the maintenance of the P&P budgets. Deliver operation support for accreditation for the VPPP by coordinating accreditation related schedules, managing communication with the Higher Learning Commission, and assisting with the collection and preparation of accreditation reports and presentations.
• Serves as the primary point of contact for internal and external stakeholders and the software administrator for the performance management system that assists P&P in executing program reviews and accreditation self-studies.
• Supports the VPPP with accreditation site visits through the management of communications with internal and external stakeholders, scheduling and meeting logistics management, and management of travel arrangements for visiting site-reviewers.
• Engages in professional development annually to improve support for the VPPP’s accreditation monitoring activities. Other responsibilities may be assigned based on contemporary institutional needs. Other tasks may be assigned based on contemporary institutional needs.

KNOWLEDGE, SKILLS, AND ABILITIES:?? Knowledge

• Advanced working knowledge and ability with Microsoft Office Suite (e.g., Word, Excel, Outlook and PowerPoint), Adobe products (e.g., Reader, Professional), as well as database management systems.
• Knowledge of basic office equipment including but not limited to personal computers and associated peripherals, fax machines, mulit-line telephones, voice recorders, and other electronic devices.

Skills

• Capable of supply and inventory management for a small professional office.
• Excellent customer service skills: communicate clearly with a variety of people in one-to-one and small group settings, either face-to-face, by telephone, or by other electronic means, communicate in an informative manner, effectively listen, and handle a variety of situations with concern and confidence.
• Perform as a detailed-oriented, organized, self-starter, and handle expeditiously, accurately, and confidentially the rapid receipt of communications from all sources written, email, voice maile, one-on-one with attention to detail; act on own judgement while exercising reasonable judgement.

Abilities

• Read and interpret instructions in oral, written, or diagrammatical form (e.g., flow chart of process).
• Read, interpret and consider possible applications of business literature and legal documents.
• Support time-based requests; function effectively in a multi-tasking, fast-paced environment with deadlines, frequent interruptions, and some interpersonal pressure.
• Effectively and professionally execute functions of this position with proven capabilities in establishing appropriate professional rapport, communicating with courtesy and tact, accurately determine other's needs, collecting necessary information, and follow-throught when requested.
• Respond to common inquiries from college faculty and staff, regulatory agencies, vendors, regional business community, and others as may be necessary.
• Travel when necessary.

PHYSICAL/MENTAL DEMANDS:

• There may be occurrences of interacting with employees and/or students, past employees and/or students, members of the general public, and others who express opinions, may exhibit strong emotions, which will require the employee to interact professionally, diplomatically, and appropriately in such situations
• While performing the essential duties of this position, an employee would frequently be required to move around the assigned work areas as well as within hallways, meeting rooms, and other parts of the campus facilities
• There may be multiple/daily instances of prolonged sitting, standing, and personal computer use, which would include keyboard and/or mouse usage as well as viewing a computer monitor
• An employee must frequently lift and/or move up to 25 pounds.
• Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus
• The overall work environment requires the mental ability to shift focal point quickly due to interruptions; an employee must be able to mentally track multiple projects and tasking as well.

Education and Experience Requirements Minimum Qualifications:•Associate degree from an accredited institution in business, data analytics, social science, education, or a related field of study or in lieu of the educational requirement, three years of experience in a professional environment as an administrative assistant may be substituted for an earned degree. •Two years of experience working in a customer/client service and support role. •One year of experience with an intermediate skill level using Microsoft Applications Word, Excel, and Outlook.

Preferred Qualifications: •Bachelor’s degree from an accredited institution in business, data analytics, social science, education, or a related field of study. •Two years of work experience utilizing large-scale databases for institutional research and business intelligence is strongly preferred. •One year of experience with senior level administrative support. Notes If you are selected for the position, your appointment is contingent upon successful completion of a background check. LCCC reserves the right to end this employment agreement should the results of your background investigation not be successful.

LCCC DOES NOT SPONSOR H1B VISAS.

Equal Opportunity Employer

Laramie County Community College is an EEO/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, national origin, religion, sex, pregnancy, marital status, age, physical or mental disability, or covered veteran status.

The college has a designated person to monitor compliance and to answer any questions regarding the college's nondiscrimination policies. Please contact: Title IX, Title VI, and ADA Coordinator, Suite 205, Clay Pathfinder Building, 1400 E College Drive, Cheyenne, WY 82007, 307.778.1144,NDS@lccc.wy.edu. Contact information for the regional Office for Civil Rights is: Office for Civil Rights, Denver Office, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, 303.844.5695,OCR.Denver@ed.gov. Updated 6/2025.

http://lccc.wy.edu/

http://www.lccc.wy.edu/about/humanresources ;

The mission of Laramie County Community College is to transform our students' lives through the power of inspired learning. Our over-arching goal is that our accomplishments as a community college will distinguish LCCC from others in the nation, in turn benefiting our communities and bringing pride to the Great State of Wyoming. Our core values include Passion, Authenticity, and the Desire to Make a Difference. Benefits We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

LCCC contributes 15.12% towards our generous retirement plan options while the employee contributes 4% of their base salary.

Our Educational Benefits include:

• Unlimited classes through LCCC for $10/credit hour available for employee, spouse & eligible dependents
• 1 free class up to 6 credit hours per semester through the University of Wyoming for employees
• $150 employee reimbursement up to 7 credit hours per academic year through any accredited university or college

To learn more details, visit our benefits page.