Jobs in the United States

25+ jobs

Save this search

Added just now
Customer Service Associate
Dollar Tree Stores INC
Columbus, OH
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree Stores INC
Dayton, OH
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree Stores INC
Columbus, OH
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree Stores INC
Hamilton, OH
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree Stores INC
Columbus, OH
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree Stores INC
Dayton, OH
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree Stores INC
Dayton, OH
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree Stores INC
Hamilton, OH
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree Stores INC
Cincinnati, OH
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree Stores INC
Columbus, OH
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree Stores INC
Canal Winchester, OH
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree Stores INC
Batavia, OH
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree Stores INC
Bethel, OH
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree Stores INC
Bryan, OH
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree Stores INC
Manlius, NY
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree Stores INC
Islandia, NY
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree Stores INC
Albuquerque, NM
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree Stores INC
Plainfield, NJ
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree Stores INC
Mount Holly, NJ
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree Stores INC
Wahpeton, ND
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree Stores INC
Newton, NC
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree Stores INC
Norlina, NC
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree Stores INC
Raleigh, NC
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree Stores INC
Asheville, NC
Excellent customer service and relationship management skills are required
Added just now
Customer Service Associate
Dollar Tree Stores INC
Meridian, MS
Excellent customer service and relationship management skills are required

Langham Logistics, Inc

Training Supervisor

INDIANAPOLIS, IN, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 2+ years of training administrative or coordinator experience, specifically within a cGMP environment within the pharmaceutical industry.
Posting language: English

Original job description

The Training Supervisor provides leadership, development, strategic coordination, and oversight for the training program across one or more GMP-regulated high-volume logistics and distribution environment. This role ensures training compliance, documentation accuracy, and standardized onboarding and qualification practices across shifts and facilities. The Training Supervisor leads Training Coordinators, ensures the workforce remains qualified to perform GDP/GMP‑regulated operations, and partners with Quality, Operations, and HR to maintain a high‑performing and fully compliant training system.

The Training Supervisor will:

Lead and mentor Training Coordinators across warehouse locations.
Assign and prioritize daily and weekly work, ensuring shift coverage.
Conduct performance evaluations, coaching sessions, and ongoing skill development.
Audit Training Coordinator works for accuracy, completeness, and compliance.
Serve as an escalation point for training, LMS, or documentation issues.

Key Outcomes Expected

Develop and maintain comprehensive training schedules across all warehouses.
Support facilitation of training on company policies, SOPs, safety standards, and operational systems (e.g., LMS, WMS/C3).
Partners with warehouse leadership to ensure structured training programs are consistently executed for new hires and existing associates.

Administrative & LMS Management

Record Integrity: Maintain the training program within the Quality Management System and any required physical training documentation, ensuring every associate has a complete, accurate, and audit-ready training profile.
Compliance Tracking: Proactively monitor certification and qualification expiration dates (e.g., PIT/Forklift, HazMat, Safety protocols) to prevent compliance gaps or operational disruption.
SOP Document Control: Coordinate distribution and version control of Standard Operating Procedures (SOPs) to ensure associates are trained on current, approved processes.

Logistics & Scheduling

Shift Coordination: Manage the master training calendar across 1st, 2nd, and 3rd shifts, ensuring training sessions do not disrupt peak shipping and receiving windows.
Onboarding Logistics: Coordinate onboarding training for new associates, including safety gear (PPE) distribution, badge access, and classroom setup.
Equipment Certification: Schedule and track practical evaluations and certifications for Powered Industrial Trucks (PIT) and other applicable equipment, ensuring only authorized personnel operate machinery.

Reporting & Auditing

Audit Support: Prepare and present training documentation during internal audits, client audits, OSHA inspections, and regulatory reviews.
Productivity Reporting: Generate reports on training completion rates and "Time to Productivity" for new hires to help Operations plan for peak seasons.
OJT Verification: Collect, verify, and maintain On-the-Job Training (OJT) documentation to confirm hands-on competency validation by authorized supervisors.

Training Metrics & Executive Reporting

Develop, maintain, and refine training performance metrics (e.g., training compliance rates, record accuracy, SOP revision timeliness, onboarding productivity, retraining trends, certification status, and OJT completion).
Present training metrics and KPI trends to senior leadership in a professional, concise, and data‑driven format during management reviews, quarterly business reviews, or on an as‑needed basis.
Translate complex training data into meaningful business intelligence, clearly communicating operational impact, compliance risks, and recommended corrective actions.
Demonstrate readiness to represent the Training function confidently during executive briefings, audits, client meetings, or strategic planning discussions.

Critical Skills and Abilities

Technical Skills: Advanced proficiency in Microsoft Office (Excel is critical for tracking metrics). Experience with Learning Management Systems, Quality Management Systems and/or Warehouse Management Systems is a plus.
Organization: Exceptional organizational skills with a "zero-error" approach to data entry, understanding that a missing record can lead to a regulatory finding.
Communication: Ability to communicate clearly within a diverse workforce, from entry-level associates to senior facility management.
Leadership: Leadership and coaching skills in fast‑paced warehouse environments for a team of Training Coordinators across multiple sites.
Experience with "Train-the-Trainer" models in a manual labor setting.
Ability to troubleshoot training system, LMS tools and basic classroom technology (tablets, hand-held scanners used for training).
Effective analytical, problem solving and decision-making skills (can gather and analyze data and information and draw conclusions). Able to think logically and analytically.
Able to prioritize, organize tasks and time, and follow up. Perform responsibilities efficiently and timely. Able to balance multiple requests and meet deadlines.
Able to work well in a team environment and as part of a team. Demonstrates ability to effectively lead a team to successful completion of a project.
Knowledge of GMP/GDP, FDA, and CFR training requirements.

Education and Experience

High school diploma or equivalent, but Associate or bachelor’s degree preferred.
2+ years of training administrative or coordinator experience, specifically within a cGMP environment within the pharmaceutical industry.
Previous leadership, mentoring, or coaching experience is strongly preferred.

Work Environment and Physical Demands: Work is performed in an office environment and on the warehouse floors with varying temperatures. Must be able to work proficiently with computers and other office equipment. Disclaimer: This job description is not intended to be all-inclusive. This position may be required to perform other related duties assigned to meet the ongoing needs of the organization. Langham reserves the right to modify job responsibilities and expectations as business demands evolve.

Apply About employer

More about this job

Skills

Good manufacturing practices
Coaching
Regulatory compliance
LMS
Documentation
WMS
Leadership
Quality assurance procedures
Forklift certification
Shipping and receiving
Logistics
Internal auditing
Inspection
Reporting
Business intelligence
Strategic planning
Microsoft Office
Microsoft Excel
Learning management systems
Organizational skills
Data entry
Communication skills
Troubleshoot
Problem solving
Decision making
Think analytically
Manage schedule of tasks
Meet deadlines
Lead a team
Pharmaceutical industry
Office equipment

Report this job