Dual Training Coordinator/PIT Trainer

The Dual Training Coordinator/PIT Trainer is responsible for the strategic coordination, compliance oversight, and administrative management of the employee development program within a high-volume logistics and distribution environment. This role ensures training activities are aligned with operational demands, properly resourced, and fully compliant with company policies, OSHA standards, client requirements, and regulatory expectations. The Training Coordinator Dual maintains an audit-ready workforce by ensuring employees are compliant and current with required training records.

Key Outcomes Expected

Training Program Coordination

• Develop and maintain comprehensive training schedules across all warehouse departments.
• Support facilitation of training on company policies, SOPs, safety standards, and operational systems, including LMS, QMS, WMS/C3, and related training tools.
• Partners with warehouse leadership to ensure structured training programs are consistently executed for new hires and existing associates.
• Coordinate role-based training assignments and ensure training requirements align with approved procedures, training matrices, and operational responsibilities.
• Support the use of train-the-trainer models in a manual labor, warehouse, logistics, or distribution setting.

Administrative and LMS/QMS Support

• Maintain the training program within the Quality Management System, Learning Management System, and any required physical documentation system.
• Ensure every associate has a complete, accurate, and audit-ready training profile.
• Proactively monitor certification, qualification, and training expiration dates to prevent compliance gaps or operational disruption.
• Coordinate distribution and version control of Standard Operating Procedures, work instructions, forms, and other controlled documents to ensure associates are trained on current, approved processes.
• Maintain training records in accordance with company documentation standards and applicable data integrity expectations.

Logistics and Scheduling Support

• Coordinate onboarding training for new associates, including safety gear/PPE distribution, badge access support, classroom setup, training rosters, and required materials.
• Schedule and track practical evaluations and certifications for Powered Industrial Trucks and other applicable equipment.
• Verify that only authorized and appropriately trained personnel operate equipment requiring certification or documented qualification.
• Coordinate with Operations to minimize business disruption while ensuring compliance requirements are met.

Reporting and Compliance Support

• Prepare and present training documentation during internal audits, client audits, OSHA inspections, and regulatory reviews as assigned.
• Generate routine and ad hoc reports on training completion rates, overdue training, upcoming expirations, and time-to-productivity indicators.
• Collect, verify, and maintain On-the-Job Training documentation to confirm hands-on competency validation by authorized supervisors.
• Identify training documentation gaps and work with site leadership to complete corrections and preventive follow-up.
• Support Quality and Operations with training-related data for deviations, corrective actions, change controls, and customer or regulatory requests.

Critical Skills

• Advanced proficiency in Microsoft Office, with strong Excel skills for tracking metrics and developing reports.
• Experience with Quality Management Systems, Learning Management Systems, Warehouse Management Systems, or similar systems.
• Exceptional organizational skills with a zero-error approach to data entry and training record maintenance, understanding that a missing record can lead to a regulatory finding.
• Ability to communicate clearly within a diverse workforce, from entry-level associates to senior facility management.
• Experience with train-the-trainer models in a manual labor, warehouse, logistics, or distribution setting.
• Ability to troubleshoot basic classroom technology, tablets, hand-held scanners, and training tools.
• Effective analytical, problem-solving, prioritization, follow-up, and decision-making skills.
• Ability to balance multiple requests, organize tasks and time, and meet deadlines.
• Ability to work well in a team environment and lead assigned site-level training initiatives or project tasks to successful completion.
• Knowledge of FDA and CFR requirements surrounding training preferred.

Education and Experience

• High school diploma or equivalent required.
• Associate or bachelor's degree preferred.
• 2+ years of training administrative or training coordinator experience, specifically within a cGMP environment within the pharmaceutical industry preferred.
• Experience supporting training in logistics, warehouse operations, distribution, or a regulated environment preferred.
• PIT/Forklift, HazMat, OSHA, safety, or client-specific training coordination experience preferred.

Physical Demands/Work Environment: Must be able to work proficiently with computers and other office equipment. Position may require walking warehouse areas, retrieving records, supporting classroom setup, and coordinating with employees across shifts. Ability to operate PIT/Forklifts. Work at elevated surfaces. Work is performed in an office environment and on the warehouse floors with varying temperatures. This role may require coordination across multiple shifts and operational departments.

Disclaimer: This job description is not intended to be all-inclusive. This position may be required to perform other related duties assigned to meet the ongoing needs of the organization. Langham reserves the right to modify job responsibilities and expectations as business demands evolve.