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Added 9 mins ago
J
Senior Customer Success Manager
Jobgether
Remote, United States
- $84,000 to $115,500 USD / year
The Senior Customer Success Manager will serve as a strategic advisor and trusted partner to a portfolio of high-value Mid-Market and Enterprise customers within a fast-growing SaaS…
Added 9 mins ago
Legal Operations Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Legal Operations Manager based in the United States.
Added 14 mins ago
Corporate Lead Labor Relations Manager
V2X
UNAVAILABLE
The Lead Labor Relations Manager serves as the Labor Relations operational leader who converts the corporate labor strategy into consistent execution across the Labor Relations team. The…
Added 20 mins ago
OM
Automotive Service Manager
OWEN MOTOR GROUP INC
MARSHALL, IL
- $60,000 to $85,000 USD / year
Join Owen Motor Group Inc as an Automotive Service Manager, where you'll lead a dynamic team in providing top-notch service to our valued customers. We are seeking an enthusiastic leader…
Added 24 mins ago
Summernaut Program - AI & Management Consulting (Value Engineering) Summer Intern
Celonis
NC
…end-to-end customer value journey and work at the intersection of technology and business. Value Engineers partner with sales and customers to create compelling solutions and prototypes…
Added 26 mins ago
Senior Staff Software Engineer, Technical Lead Manager, Vertical Ads on Maps
Google
Mountain View, CA
8 years of experience in software development.
Added 39 mins ago
Sr. Manager, Acceptance Solutions Sales Executive
Visa U.S.A. Inc.
Atlanta, GA · Austin, TX · Denver, CO · San Francisco, CA
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and…
Added 40 mins ago
I
Business Technology Specialist
Inspiroz
NY · New York, NY
- $65,000 to $80,000 USD / year
…and implementation support, data warehousing and dashboard development, software development, and strategic consulting services to an array of corporate clients that align with their…
Added 1 hour ago
Program Manager - Directed Energy (Mgr Programs 2) - 29362
Huntington Ingalls Industries
Knoxville, TN
…in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the U.S. military and federal agency…
Added 1 hour ago
Consulting Network Reliability Engineer
HCA Healthcare
Nashville, TN
…applications across the enterprise with a primary focus on the development and ongoing improvement of the Network Operations Center. you’ll have the skills and decision-making capabilities…
Added 1 hour ago
Customer Operations Lead
IAR Systems
Plano, TX
Our software and development tools help build products used in cars, hospitals, factories, homes, and industries around the world. We help engineers solve complex challenges and create…
Added 1 hour ago
Customer Operations Lead
The Qt Company
Plano, TX
Our software and development tools help build products for cars, hospitals, factories, homes, and industries worldwide. We help engineers solve complex challenges and create technology…
Added 1 hour ago
Custom Solutions Project Manager
Keysight Technologies, Inc.
Loveland, CO
This position requires access to certain goods, software, technology, or technical data subject to U.S. export control laws and regulations. Under these laws and regulations, U.S. persons…
Added 1 hour ago
I
Portfolio Manager - Quantum Software
Infleqtion
Remote, United States
- $165,000 to $185,000 USD / year
The Quantum Software Portfolio Manager is responsible for managing multi-disciplinary scientific and engineering teams, to deliver excellence in R&D outcomes and is a key contributor to…
Added 1 hour ago
I
Portfolio Manager - Quantum Software
Infleqtion
Remote, United States
- $165,000 to $185,000 USD / year
The Quantum Software Portfolio Manager is responsible for managing multi-disciplinary scientific and engineering teams, to deliver excellence in R&D outcomes and is a key contributor to…
Added 1 hour ago
I
Lead Systems Engineer-Terestrial Quantum Gravity Gradiometer (QGG)
Infleqtion
Louisville, CO
- $155,000 to $210,000 USD / year
Support ECP development, design-to-cost efforts, EAC reviews, and strategic technology roadmapping.
Added 1 hour ago
Product Manager, Search Platforms Developer Velocity and Future Tools
Google
Mountain View, CA
5 years of experience in software development or engineering.
Added 1 hour ago
One Legal Customer Success Manager
InfoTrack US
Remote, United States
One Legal, an InfoTrack company, is seeking an experienced Customer Success Manager who lives our company values of customer-centricity, striving for ambitious goals, and respect for…
Added 1 hour ago
HG
Business Development Manager Healthcare Enterprise Accounts
HID Global Corporation
Eden Prairie, MN
- $11.41 USD / hour
An Amazing Career Opportunity fora Business Development Manager, Healthcare RTLS!!
Added 1 hour ago
DD
Web Developer II
Delta Dental of Minnesota
Minneapolis, MN
- $83,000 to $104,000 USD / year
…engages each individual while encouraging growth and professional development. We are proud to be named a Top Workplace employer for several consecutive years and value our team members for…
Added 1 hour ago
KL
Deal Enablement - Contract Manager
KPMG LLP
Minneapolis, MN
- $11.41 USD / hour
Collaborate closely with Solution Architects, Practice Technology leads, and Strategic Sourcing & Procurement (SSP) to structure, negotiate, and execute third-party SaaS and software…
Added 1 hour ago
Lease Accounting Sr. Manager
Advanced Micro Devices, Inc
Santa Clara, CA
At AMD, we believe technology has the power to solve the world’s most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people…
Added 2 hours ago
Technical Program Manager III, Tooling Automation and Analytics, Google Cloud
Google
Sunnyvale, CA
…down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll…
Added 2 hours ago
Sr Engineering Manager
MED Medtronic Inc
Tempe, AZ
As the Sr Test Engineering Manager, you will be expected to play an active role in developing and implementing strategies that align and drive business, innovation, and talent demand for…
Added 2 hours ago
Sr Consultant, Software Engineer (AI Engineer)
Nationwide Life and Annuity Insurance Co
OH · AZ · IA
The Sr Consultant, Software Engineer (AI Engineer) is accountable for turning AI strategy into trusted, reusable technology capabilities that enable Nationwide to build and operate AI…

LangChain

Engagement Manager (NYC)

New York, NY, United States

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Job details

Experience: You have 5+ years of engagement or project management experience, preferably with technical or software engagements
Posting language: English
Posted: Nov 8, 2026

Original job description

ABOUT US

At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.

With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.

Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.

ABOUT THE TEAM:

The Professional Services team is the bridge between LangChain's technology and the enterprise customers building on top of it. We partner with some of the world's most ambitious companies to help them move from pilot to production - designing solutions, accelerating time-to-value, and ensuring teams get the most out of LangChain, LangGraph, and LangSmith. We work at the intersection of deep technical expertise and customer partnership, and we take pride in the outcomes our customers achieve. As LangChain grows, PS plays a direct role in shaping how enterprise AI gets built in the real world.

ABOUT THE ROLE:

We're looking for an Engagement Manager to join our Professional Services team. You'll manage multiple concurrent technical engagements, ensuring successful delivery of Professional Services projects for enterprise customers. You'll be the primary point of contact for customers and coordinate cross-functional teams to deliver exceptional outcomes.

This role offers direct impact on customer success, the opportunity to shape processes and methodologies, and the chance to work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture.

Location: This role can be based in our San Francisco or New York office. Employees within commuting distance work from the office five days per week. Candidates who live outside commuting distance (e.g. >1hr each way) may be eligible for hybrid arrangements depending on location and role requirements. Open to remote candidates within the US.

WHAT YOU'LL DO:

Engagement Lifecycle Management: Manage the full engagement lifecycle from SOW review through closeout, including planning, execution, risk management, scope management, and handoff
Customer Communication & Relationship Management: Serve as the primary point of contact for customers - deliver status updates, manage expectations, handle escalations, and negotiate scope changes
Multi-Engagement Management: Manage 5–8 concurrent technical engagements simultaneously while maintaining quality and meeting deadlines
Cross-Functional Coordination: Coordinate with Solution Architects, AI Engineers, Sales, Support, Enablement, and Product/Engineering teams; manage resource allocation and capacity planning
Risk & Issue Management: Proactively identify risks and issues, develop mitigation strategies, track resolution, and ensure deliverables meet quality standards

WHAT YOU'LL BRING:

You have 5+ years of engagement or project management experience, preferably with technical or software engagements
You've managed multiple concurrent engagements and know how to keep quality high across all of them
You have strong experience working with enterprise customers and leading customer-facing communication
You've coordinated cross-functional technical teams - engineers, architects, product - and managed resource allocation
You're experienced with project management tools such as Linear, Jira, Asana, or similar
You've handled scope change management and complex stakeholder dynamics
You have start-up DNA: you thrive in fast-paced, ambiguous environments and don't wait to be told what to do
You're a natural communicator - clear, direct, and effective with both technical teams and executive stakeholders

You exemplify our operating principles

You are motivated to build something great: you hold a high bar for quality, craft, and impact
You embrace hot takes: you share informed opinions, challenge the status quo, and engage in constructive debate
You operate with maximum agency: you take ownership, move work forward independently, and help others unblock
You run to the roar: you lean into hard problems, ambiguity, and fast-moving challenges

NICE TO HAVE:

PMP or similar project management certification
Experience in Professional Services or consulting
Experience with AI/ML or infrastructure engagements
Experience with time tracking and billing coordination
Knowledge of software development lifecycle and agile methodologies

COMPENSATION

$150,000-$190,000 base salary + equity

Compensation Philosophy:

We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.

We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.

BENEFITS

Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

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More about this job

Skills

LangChain
Risk management
Communication skills
Sales
Plan resource allocation
Project management
Jira
Asana
Change management
PMP
ML
Software development
Agile

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