Join Our Mission at Lambs Farm
At Lambs Farm, we are passionately committed to enriching the lives of adults with developmental disabilities by providing meaningful opportunities, person-centered support, and a vibrant community where people can grow. Our residential, vocational, recreational, and community-based programs help participants build independence, develop skills, and enjoy fulfilling lives.
Our Employment Services team plays an essential role in helping participants access meaningful work opportunities, enriching activities, and community experiences. Reliable transportation is a critical part of that mission, ensuring participants can safely and consistently access the programs, services, and opportunities that support their independence and quality of life.
Do you have a passion for coordinating operations, solving problems, and ensuring people have access to the opportunities they need to succeed? Lambs Farm may be the place for you.
Summary
We are seeking a highly organized and dependable Transportation Coordinator to oversee the daily coordination of transportation services for Lambs Farm participants. In this role, you will manage transportation schedules, coordinate driver and vehicle assignments, maintain operational records, and ensure safe, reliable, and efficient transportation to employment, programs, and other approved activities.
Reporting to the Associate Director of Employment Services, you will collaborate closely with Job Coaches, program staff, Human Resources, Facility Management, and PACE to support transportation operations and regulatory compliance. You will also assist with driver safety training and proficiency assessments while helping identify opportunities to improve transportation efficiency, safety, and participant access to services.
The Role
• Coordinate daily transportation operations, including schedules, routes, driver assignments, vehicle availability, and participant pickup and drop-off arrangements
• Monitor transportation activities, respond to delays or service disruptions, and arrange alternative transportation when needed to maintain reliable service
• Identify opportunities to improve route efficiency, vehicle utilization, scheduling, and overall transportation operations
• Maintain PACE Driver Coordinator certification and ensure transportation operations and authorized drivers comply with applicable PACE requirements
• Ensure transportation arrangements accommodate individual participant needs, including accessibility, mobility assistance, and individualized supports
• Promote safe transportation practices, including passenger boarding and exiting, seatbelt use, wheelchair securement, and vehicle safety procedures
• Coordinate responses to transportation accidents, breakdowns, emergencies, and safety concerns, ensuring appropriate communication, reporting, and escalation to leadership, Human Resources, or Facility Management
• Maintain accurate transportation records, including ridership logs, mileage, vehicle inspections, driver assignments, and required documentation for monthly reporting and PACE compliance
• Collaborate with Employment Services, Human Resources, Facility Management, and program staff to coordinate transportation needs, driver eligibility, vehicle maintenance, and operational priorities
• Partner with the Training and Development Department to coordinate and deliver driver safety training, including defensive driving, vehicle operation, passenger safety, and transportation procedures
• Conduct behind-the-wheel driver proficiency assessments, provide coaching and feedback, identify additional training needs, and maintain required training and evaluation records
• Ensure employees complete required driver training and proficiency assessments before receiving authorization to operate applicable agency vehicles
• Communicate transportation concerns, recurring challenges, and opportunities for improvement while supporting effective coordination across departments
• Promote person-centered transportation practices that support participant dignity, independence, safety, and access to meaningful opportunities
• Assist with Employment Services activities when primary responsibilities allow, including participant evaluations, transportation, job coaching, administrative support, and other assigned duties
Qualifications
• High school diploma or equivalent required; additional education or training in transportation, logistics, operations, or a related field preferred
• Prior experience as a Direct Support Professional (DSP) or in a comparable role supporting adults with developmental disabilities required
• DSP certification or ability to obtain certification within 180 days of hire
• Experience in transportation coordination, scheduling, dispatching, logistics, or similar operations preferred
• Valid driver's license issued by Illinois, Wisconsin, or Indiana, with a driving record that meets organizational requirements
• Ability to obtain and maintain required PACE certifications and meet all applicable requirements for driving and coordinating PACE transportation services
• Strong organizational, communication, scheduling, and problem-solving skills, with the ability to manage multiple priorities and respond effectively to unexpected situations
• Ability to provide practical driver instruction, conduct proficiency assessments, and communicate constructive feedback
• Strong attention to detail and ability to maintain accurate operational records, documentation, and reports
• Proficiency with email, scheduling systems, electronic records, web-based platforms, and standard computer applications
• Ability to collaborate effectively with employees, participants, families, supervisors, and interdisciplinary teams while maintaining confidentiality and promoting person-centered support
• Ability to work in office, program, transportation, and outdoor environments; occasionally assist participants with mobility-related transportation needs; and operate agency vehicles as needed
• Flexibility to work occasional early mornings, evenings, or special events and travel locally based on transportation and program needs
• Ability to comply with organizational safety procedures, emergency response protocols, and applicable transportation requirements
Compensation
The hourly rate for this role is $20 per hour
Disclaimer: As part of the pre-employment process, all employees at Lambs Farm are required to successfully complete background and registry checks and medical screenings. These measures are in place to ensure a safe and compliant environment for everyone involved. We appreciate your understanding and cooperation.
