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Customer Success Manager (CSM) SAP Next Gen - SAP Academy for Customer Success - San Ramon (Hybrid)
SAP
San Ramon, CA
…phases and field phases with your CSM team, that enhances your support in the CSM role, a critical customer-facing function within our dynamic Customer Success board…
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Media Prep Technician
Actalent
Vacaville, CA
- $29 to $33 USD / hour
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to…
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New York, NY
- $75,000 to $95,000 USD / year
Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week
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Baldwin Park, CA
- $24 to $28 USD / hour
Serve as the primary liaison between customers and internal departments (production, engineering, quality, and logistics).
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Food Manufacturing Technician
Aerotek
Rancho Cucamonga, CA
- $22 USD / hour
…industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis…
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Engineering Manager, OSP Construction
TAK Broadband
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Actalent
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General Atomics
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IMMEDIATE HIRING FOR ELECTRO-MECHANICAL ASSEMBLER - 1ST SHIFT - $25/HOUR
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Actalent
Fremont, CA
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IMMEDIATE HIRING FOR MAINTENANCE TECHNICIAN - 1st, 2nd And 3rd SHIFT - $22/HOUR
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Environmental Health & Safety Manager
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Assistant Director of Public Utilities (Water Division)
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Lam Research

Program/Project Manager 5

Tualatin, OR, United States
Tualatin, United States

Apply on careers.lamresearch.com About employer

Applications open in a new tab.

Job details

Apply by: May 10, 2027
Posting language: English
Posted: Nov 11, 2026

Original job description

The group you’ll be a part of

The Office of Digital Transformation at Lam Research creates next-generation business processes and speeds up technology adoption across the company. Working with Global Products & Operations (GP&O) Order Fulfillment, this role is a chance to help a market-leading semiconductor equipment company scale for growth at a pivotal time for the industry.

The impact you’ll make

This role suits a problem-solver who is driven to resolve complex challenges, is comfortable with ambiguity, and can influence stakeholders at every level of the organization. As the SPM Business Subject Matter Expert in Lam's Digital Transformation program, you'll help shape and deliver the roadmap for modernizing Lam's order fulfillment and execution capabilities. You'll be the voice of Order Fulfillment's System Project Managers (SPMs), who manage each system from customer order through build and shipment. Because the SPM role sits at the center of order fulfillment and connects customer, operations, supply chain and support functions across the system life cycle, you'll work with a broad network of business and technology partners to design and roll out integrated solutions on SAP S/4HANA and connected platforms. You'll turn SPM business needs into clear requirements, guide process and solution design, and lead business ownership of testing, training, deployment and stabilization after go-live. The result will be solutions that are practical, scalable and adopted at every Lam manufacturing site.

What you’ll do

SPM Process and Requirements Leadership:

Act as the Business SME for SPM processes and define standard, scalable, compliant future-state workflows.
Turn SPM business needs into clear requirements for implementation and technology teams.
Keep business requirements, process designs, test scenarios and delivered solutions aligned.

Solution Design and Governance:

Take part in process design, solution design and fit-to-standard workshops, including Key Design Decision (KDD) reviews.
Review and approve functional designs, workflows, Fiori apps, configurations, reports and business rules.
Represent Order Fulfillment in governance forums and support timely, well-informed business decisions.
Contribute to business cutover strategy, readiness planning and deployment support for each site go-live.

Testing and Data Readiness:

Own or coordinate business testing for SPM processes and capabilities.
Review and approve test scenarios, scripts, acceptance criteria and results.
Coordinate or run Functional Testing, System Integration Testing (SIT), end-to-end testing and User Acceptance Testing (UAT).
Confirm that SPM processes, solutions and business data are ready for deployment.

Change Management, Training, and Deployment:

Act as a Change Champion for new SPM processes and digital capabilities.
Support change-impact assessments, stakeholder communications and business-readiness activities.
Deliver or support role-based training, demos and knowledge-transfer sessions for SPMs at each site.
Take part in deployment-readiness reviews, cutover, go-live and hypercare.

Cross-Functional Collaboration and Continuous Improvement:

Act as a strategic advisor, giving leaders clarity on best practices and system capabilities to guide decisions.
Gather end-user feedback and find ways to simplify processes, strengthen controls and improve the user experience.
Support future releases and enhancements. Measure adoption, process performance, data quality and business outcomes.

Who we’re looking for

Minimum Qualifications:

Bachelor's degree in Business, Operations Management, Supply Chain, Engineering, Information Technology or a related field with at least 12 years of related experience; or 8 years with a Master's degree; or 5 years with a PhD; or equivalent experience.
Hands-on experience as a System Project Manager, or in a similar order fulfillment or manufacturing operations role.
Detailed knowledge of end-to-end order fulfillment: sales order management, build and ship scheduling, dispositions, backorders, left-behinds, shortages and deviations.
Working knowledge of SAP ECC and/or S/4HANA order-to-ship processes.
Knowledge of manufacturing operations in complex industrial or semiconductor equipment environments.
Experience supporting organizational change, end-user training, deployment or stabilization of continuous improvement projects.
Strong analytical, problem-solving, facilitation and decision-making skills.
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders.

Preferred qualifications

SPM experience at Lam across multiple manufacturing sites or product lines.
Consulting or project experience on large-scale SAP implementations or transformations.
Familiarity with SAP Fiori, Jira, ComplianceQuest, MES or PLM tools.
Experience in semiconductor, wafer fabrication equipment or high-tech manufacturing.
Master's degree, or certification in Lean Six Sigma, Agile, change management or project management (such as PMP, CAPM, Scrum Master or PRINCE2).

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results. Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees. Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

Our Perks and Benefits

At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.

Apply on careers.lamresearch.com About employer

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Jobs in the United States