Casino Laguna Burger Manager

A Restaurant Manager oversees the daily operations of the restaurant while upholding corporate values, ensuring exceptional customer service, and maintaining a clean, safe, and enjoyable environment. The role includes leading staff, enforcing service and sanitation standards, resolving customer concerns, and ensuring consistent product and service quality. The manager is also responsible for coordinating staffing, managing opening and closing procedures, maintaining accurate logs and reports, and fostering strong guest relationships through professional, personable interactions. Effective communication, teamwork, flexibility, and the ability to perform under pressure are essential. Financial and operational leadership is central to this position, including forecasting, preparing budgets, analyzing variances, managing Profit & Loss statements, and implementing cost-control measures. The manager must continuously evaluate and improve departmental processes, ensure adherence to food safety protocols, and maintain a safe workplace for employees and guests. This role requires supervisory expertise - from hiring and training to performance management - and proficiency with essential computer systems. Physical and mental demands include frequent standing and problem-solving, and the position requires relevant certifications, a valid New Mexico driver’s license, and the ability to pass pre-employment screening.