Technology Director/System Support Specialist

POSITION DESCRIPTION

POSITION TITLE: Technology Director/System Support Specialist, 11-month

FLSA: Non-Exempt

REPORTS TO: Principal/Superintendent

TERMS OF EMPLOYMENT: Eleven month employment with benefits as specified in the Classified Agreement.

QUALIFICATIONS:

• High school diploma required, Bachelor's degree preferred.
• Substitute Certificate required with DESE - the district can support with this requirement.
• Experience working in personal computer and network maintenance.
• Highly motivated with strong organizational skills; able to coordinate multiple tasks at one time.
• Self-starter; able to work independently.

ESSENTIAL JOB FUNCTIONS:

• Computer systems analysis and consultation, design, development testing, modification, or relate work in software functions.
• Network, internet, and database administration.
• Assist teachers and administrators in developing computer skills.
• Maintain technology district-wide, including repair and diagnosis of computer systems and peripherals, and installation of purchased computer systems, peripherals and software.
• Prioritizes and escalates work order tickets as necessary.
• Excellent written and verbal communication skills.
• Organize and work on mutliple projects or assignments simultaneously.
• Negotiate to find successful resolutions for issues with basic complexity, escalating those needed to involve a supervisor.
• Work in a fast paced environment with tight deadlines and changing priorities.
• Learn quickly to address issues as they arise during normal working hours or when on call.
• Opportunity to teach an elective class with students.

OTHER JOB FUNCTIONS:

• Maintain confidentiality.
• Attend meetings and training as directed.
• Present and communicate in a professional manner.
• Work additional hours or overtime as directed.
• Lift up to 40 pounds when installing or working on equipment.
• Other duties as assigned by supervisor.
• Follow all policies set forth by the administration and local school board.