Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.
Labcorp is seeking a Senior Director, Business Analytics for a dynamic team in Durham, NC.
The Senior Director, Business Analytics is a strategic leadership role responsible for partnering with Diagnostics business leaders to define and execute the analytics vision, strategy, and roadmap that enables data-driven decision-making across the organization. Serving as a trusted advisor to senior stakeholders, this role will translate business objectives, challenges, and opportunities into actionable analytics, reporting, visualization, and AI-enabled solutions that drive operational performance, business growth, and customer value.
This position will lead the end-to-end delivery of business analytics solutions, from requirements discovery and solution design through development, deployment, adoption, and value realization. Working closely with business, data engineering, data science, and enterprise technology teams, the Senior Director will ensure the successful delivery of scalable analytics products, dashboards, and decision-support capabilities while establishing governance, standards, and best practices to promote data quality, consistency, and business alignment. The role will also provide thought leadership in advanced analytics, data visualization, artificial intelligence, generative AI, and intelligent automation, driving innovation and accelerating analytics maturity across the Diagnostics organization.
The Senior Director will build and lead a high-performing team of business analysts, analytics professionals, product owners, and BI practitioners, fostering a culture of innovation, accountability, and continuous improvement. The role will also oversee strategic vendor and partner relationships, manage resource and investment planning, and champion the adoption of self-service analytics and AI-driven capabilities. Overall, this leader will be accountable for maximizing the business value of analytics investments, advancing organizational data literacy, and delivering measurable business outcomes through modern analytics and AI-enabled solutions.
Work Schedule
This is a full-time, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.
***** Hybrid (minimum 3 days a week on-site)*
Job Responsibilities:
- Serve as the strategic analytics partner to Diagnostics business leaders, translating business objectives, challenges, and opportunities into data-driven solutions and actionable insights.
- Define and execute the Business Analytics strategy, roadmap, and operating model to support Diagnostics business goals and enterprise priorities.
- Lead end-to-end delivery of analytics, reporting, visualization, and AI-enabled solutions, from business requirements through deployment, adoption, and value realization.
- Partner with business stakeholders to identify, prioritize, and define analytical use cases, KPIs, reporting requirements, and decision-support capabilities.
- Drive solution design and oversee development activities in collaboration with data engineering, BI, data science, and enterprise technology teams.
- Ensure analytics solutions are scalable, user-centric, and aligned with business processes, operational objectives, and strategic outcomes.
- Provide thought leadership on emerging analytics, visualization, AI, and data technologies to accelerate business value and innovation.
- Champion the infusion and adoption of AI, machine learning, generative AI, and intelligent automation capabilities across business analytics products and processes.
- Establish analytics governance, standards, and best practices to ensure data quality, consistency, reliability, and compliance.
- Measure and communicate the business impact, adoption, and value realization of analytics and AI investments across the organization.
- Collaborate with cross-functional business and technology teams to drive alignment, integration, and successful execution of analytics initiatives.
- Influence enterprise data and analytics strategies to ensure Diagnostics business needs are represented within broader organizational priorities.
- Provide leadership and oversight for the portfolio of analytics products, dashboards, reports, and decision-support solutions supporting the Diagnostics business.
- Build, lead, and develop a high-performing team of business analysts, analytics professionals, product owners, and BI practitioners.
- Coach, mentor, and develop talent while fostering a culture of innovation, accountability, continuous improvement, and customer-centric delivery.
- Lead vendor selection, governance, and performance management activities to ensure high-quality delivery and optimal value from external partners.
- Manage budgets, resource planning, and capacity strategies to effectively support current and future business analytics needs.
- Drive organizational adoption of self-service analytics and data-driven decision-making capabilities across the Diagnostics business.
- Foster strong executive and stakeholder relationships, serving as a trusted advisor on business performance, analytics strategy, and data-driven transformation.
- Lead continuous improvement initiatives that enhance operational efficiency, insight generation, and business outcomes through advanced analytics and AI-enabled capabilities.
Minimum Qualifications:
- Bachelor's Degree in Business Analytics, Data Analytics, Information Systems, Computer Science, Statistics, Healthcare Administration, or a related field.
- 15 or more years of progressive experience leading business analytics, business intelligence, reporting, decision support, and data-driven transformation initiatives.
- 8 or more years of leadership experience building and managing high-performing analytics, business analysis, reporting, and product management teams.
- 8 or more years demonstrated experience partnering directly with business executives to define KPIs, performance measures, operational dashboards, and analytics strategies that drive business outcomes.
- 8 or more years’ extensive experience delivering analytics solutions, executive reporting, visualization platforms, self-service analytics capabilities, and decision-support tools in large and complex organizations.
- 8 or more years of proven experience translating business requirements into analytical solutions and driving adoption, value realization, and measurable business impact.
- 8 or more years’ experience and strong track record managing analytics portfolios, budgets, roadmaps, vendor relationships, and cross-functional business and technology initiatives.
Preferred Qualifications:
- Current or prior Labcorp experience.
- Master's Degree in Business Analytics, Data Analytics, Information Systems, Computer Science, Statistics, Healthcare Administration, or a related field.
- 8 or more years’ experience leading analytics organizations within healthcare, diagnostics, life sciences, or other highly regulated industries.
- 8 or more years experience supporting Diagnostics, Healthcare, Life Sciences, Commercial Operations, Laboratory Operations, Customer Experience, or Operational Excellence functions.
- 8 or more years experience leading enterprise-wide business intelligence and self-service analytics transformation initiatives.
- 5 or more years experience implementing AI-enabled analytics, predictive insights, decision intelligence, and intelligent automation solutions.
- 8 or more years experience with modern visualization and analytics platforms, including Power BI, Tableau, Microsoft Fabric, and AI-enabled analytics capabilities.
- Professional certifications in Analytics, Product Management, Agile Delivery, Business Analysis, or Data Visualization.
Additional Job Standards:
- Ability to define and execute business analytics strategies, prioritize investments, and deliver measurable outcomes that improve operational performance, customer experience, growth, and business decision-making.
- Proven ability to serve as a trusted advisor to senior business leaders, translating strategic objectives into actionable analytics solutions, performance metrics, and decision-support capabilities.
- Extensive experience leading portfolios of dashboards, reports, analytics products, self-service capabilities, and decision intelligence solutions that drive adoption and business value.
- Strong expertise in KPI development, performance management, business intelligence, operational reporting, trend analysis, forecasting, and insight generation to support executive and operational decision-making.
- Ability to identify and apply AI, machine learning, generative AI, and intelligent automation opportunities that enhance insight generation, analytics productivity, and business outcomes.
- Strong ability to collaborate across business, product, data, technology, and operations teams to align priorities, manage expectations, and drive successful execution.
- Proven capability to build, lead, coach, and develop high-performing analytics, BI, and business analysis teams while fostering a culture of innovation, accountability, and continuous improvement.
- Excellent communication, storytelling, and executive presentation skills with the ability to transform complex analytical findings into clear recommendations, actionable insights, and business decisions.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here (https://careers.labcorp.com/global/en/us-rewards-and-wellness) .
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
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