Jobs in the United States

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Added 1 min ago
Warehouse Manager - Cheboygan Area
The Pivot Group Network
Cheboygan · Cheboygan, MI
Oversee daily warehouse operations including receiving, storage, and shipping.
Added 1 min ago
CMM Programmer - Jackson Area
The Pivot Group Network
Jackson · Jackson, MI
…Jackson area seeking CMM Programmers to lead and enhance their…
Added 1 min ago
Assembly Supervisor - Grayling Area
The Pivot Group Network
Grayling · Grayling, MI
Technical certificate or associate degree in a related field.
Added 1 min ago
Maintenance Manager - Saginaw Area
The Pivot Group Network
Saginaw · Saginaw, MI
…area seeking Maintenance Managers to lead and enhance their…
Added 1 min ago
Culinary Manager
American Senior Communities
Connersville, IN
The Culinary Manager leads all aspects of culinary operations within the assisted living community, creating exceptional dining experiences that promote resident satisfaction, well-being,…
Added 1 min ago
Production Associate
Perdue Farms, Inc.
Washington, IN
Join our team as a Production Associate and be part of the team that brings quality products to customers every day. In this role, you will support essential production and distribution…
Added 1 min ago
Biomedical Technician
Fresenius Medical Care
Plymouth, IN
…Technician role as well as a leadership path from Area Technical Operations Manager, Regional Technical Operations Manager, and Senior Director Technical Services, overseen by a Vice…
Added 1 min ago
Retail Manager - Operations
Cabela's
Portage, IN
Added 2 mins ago
Hospital Manager II
VCA Animal Hospitals
Fishers, IN
and discretionary activities, that serve to support effective business operations.
Added 2 mins ago
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District Manager Intern - Central/NE Indiana and Louisville/Lexington Metro Areas
ALDI
Greenwood, IN
- $28 USD / hour
Shadows a store manager and/or manager trainee to learn the fundamental aspects of store operations, including preparing a presentation and a report on an operational area to be presented…
Added 2 mins ago
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Threat Informed Defense Senior Manager
Accenture
Carmel, IN
- $132,500 to $338,300 USD / year
…defense, detection engineering, threat hunting, or security operations, with demonstrated technical depth in at least two of these…
Added 2 mins ago
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AI Governance Engineer
MISO Energy
Carmel, IN
- $173,000 to $198,000 USD / year
…Professional (AIGP), Microsoft Azure AI Apps and Agents Developer Associate (AI‑103), Microsoft Azure Machine Learning Operations Engineer Associate (AI‑300), or ISO/IEC 42001…
Added 2 mins ago
Supervisor Clinical Support
Ascension Health
Carmel, IN
Oversee daily clinic operations to ensure the office runs efficiently and effectively.
Added 2 mins ago
Office Operations Assistant
Ascension Health
Carmel, IN
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring…
Added 2 mins ago
Health System Specialist (Associate Group Practice Manager)
Veterans Affairs, Veterans Health Administration
Fort Wayne, IN
Added 2 mins ago
Registered Nurse- Critical Care
Veterans Affairs, Veterans Health Administration
Fort Wayne, IN
Added 2 mins ago
Registered Nurse - Deputy Associate Director Patient Care Services
Veterans Affairs, Veterans Health Administration
Fort Wayne, IN
Added 2 mins ago
General Manager - Optical
America's Best
Fort Wayne, IN
…profitability of the store. This includes managing all aspects of operations - from financial performance and team leadership to merchandising, training, and patient…
Added 2 mins ago
Alliance Sales Executive, Associate Director, Snowflake - Industrials & Energy
EY
Indianapolis, IN
Alliance Sales Executive, Associate Director, Snowflake – Industrials & Energy
Added 2 mins ago
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Assembly Supervisor - 1st Shift
Carrier
Indianapolis, IN
- $64,500 to $129,500 USD / year
Associate degree with 2+ years of experience in operations or supply chain management.
Added 2 mins ago
FUEL/FIELD SPECIALIST
Kroger Family of Companies
Indianapolis, IN
…district to coach and mentor fuel center associates in fuel center operations and to ensure the Customer 1st business strategy is being executed properly. Responsible for associate…
Added 2 mins ago
Service Manager
Bridgestone Americas
Indianapolis, IN
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including…
Added 2 mins ago
FLOATING CAFE MANAGER - ORLANDO, FL
Compass Group, North America
Indianapolis, IN
…market, you will help lead successful retail and cafeteria operations in partnership with account leadership. You will support daily operations, staff training, customer service, retail…
Added 2 mins ago
HR
ProSales Associate Black and Gold Academy US
Herc Rentals
Indianapolis, IN
- $28.85 USD / hour
The ProSales Associate role is designed for early career professionals who are eager to build a long term career in sales. ProSales Associates participate in Herc Rentals’ exclusive Black…
Added 2 mins ago
PATIENT SERVICES MANAGER
Compass Group, North America
Indianapolis, IN
Lead daily patient dining operations, ensuring meals are accurate, timely, and delivered with excellent service.

Labcorp

Customer Service Support Representative

Birmingham, AL, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking an on-site Customer Service Representative to join our team in Birmingham, AL.

Work Schedule: Tuesday - Saturday 8:00 AM- 4:30PM.

Job Responsibilities

Act a liaison between Labcorp, the customer base and patients
Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet
Speak with customers in a courteous, friendly, and professional manner using protocol procedures
Inquire, clarify, and confirm customer requirements and understanding of the solution
Provide additional customer education and information as needed
Qualify and establish inbound new customers requesting Labcorp's products and services
Work in multiple databases to research complex issues and questions
Notify clients of test results in a timely and accurate manner
Review test forms for accuracy and report any discrepancies
Participate in activities designed to improve customer satisfaction and business performance
Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance

Minimum Qualifications

High School Diploma or GED
3 months or more of customer service experience

Preferred Qualifications

Associate's degree
3 months or more of contact center or call center environment
3 months or more of healthcare industry experience, such as a physician's office or a hospital

Additional Job Standards

Bilingual in Spanish
Proficient with Microsoft Office programs
Experience with Salesforce.com and/or Laboratory Information Systems
Possess a high level of professionalism and a strong customer service orientation
Ability to work independently and within a team environment
High level of attention to detail with the ability to prioritize and multitask
Ability to work in a fast paced production environment and meet established turn-around times
Strong communication skills; both written and verbal
Ability to handle the physical requirements of the position
Flexibility to work overtime or other shifts depending on business needs

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference. Apply today!

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. _ _ Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. _ _ Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here (https://careers.labcorp.com/global/en/us-rewards-and-wellness) .

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (https://careers.labcorp.com/global/en/accessibility) or contact us at Candidate_Accommodations@labcorp.com . For more information about how we collect and store your personal data, please see our Privacy Statement (https://www.labcorp.com/about/web-privacy-policy) .

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More about this job

Skills

Customer service
Research
Administrative support
Regulatory compliance
Bilingualism
Microsoft Office
Work independently
Attention to detail
Multitask
Communication skills

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