Jobs in the United States

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Added 6 mins ago
Deputy Director, Design-Build Project Delivery
City of New York
New York City, NY
- Managing program data collection, tracking, and reporting: Perform program data collection and tracking required to ensure accurate, on-demand project reporting in a range of areas,…
Added 6 mins ago
Director
City of New York
New York City, NY
…cross-functional teams spanning program development, systems, data analysis, and practice support. This position is critical to overall operations, supporting our contracted preventive…
Added 6 mins ago
Senior Advisor to the Chief Financial Officer
City of New York
New York City, NY
…Management. The position will be responsible for providing complex data analysis, policy insight, and operational capacity to support the preparation and management of the agency’s expense,…
Added 6 mins ago
Senior Director, Bureau of Food Safety and Community Sanitation
City of New York
New York City, NY
- Use data and data infrastructure to accomplish mandates, measure performance, and improve output including using data to identify staff training needs and performance gaps to strengthen…
Added 11 mins ago
NM
Registered Nurse Medical Care Center Part time Days
Northwestern Memorial Healthcare
Winfield, IL
- $34.5 to $55.2 USD / hour
- Part-time
Collects and analyzes data, identifies expected outcomes, develops and implements an individualized plan, coordinates care delivery and evaluates progress toward attainment of outcomes.
Added 12 mins ago
IT Specialist
Cullman County Commission
Cullman, AL
The Cullman County Commission is accepting applications for the position of IT Specialist for the Data Processing Department.The employee is responsible for maintaining equipment and…
Added 12 mins ago
Infection Preventionist RN
Veterans Affairs, Veterans Health Administration
Tuscaloosa, AL
Added 12 mins ago
Registered Nurse - Nursing Officer of the Day
Veterans Affairs, Veterans Health Administration
Tuscaloosa, AL
Added 13 mins ago
Customer Service Support Representative *Onsite*
Labcorp
Birmingham, AL
…confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of…
Added 13 mins ago
Customer Service Support Representative
Labcorp
Birmingham, AL
…confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of…
Added 13 mins ago
Personnel Security Specialist-Mid HSV
Amentum
Huntsville, AL
…to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to…
Added 13 mins ago
Clinical Research Associate
Parexel
Montgomery, AL
We are seeking a Clinical Research Associate (CRA) with a minimum of one year monitoring experience to join our team. As a CRA, you will manage clinical sites from identification through…
Added 13 mins ago
Senior Data Manager (DATABRICKS)
Humana
Montgomery, AL
The Senior Data Manager acquires, cleans and develops datasets from internal and external sources to support business analysis and reporting. The individual will acquire, validate, store,…
Added 13 mins ago
Senior Director, Global Clinical Development Psychiatry and Neurology
Otsuka America Pharmaceutical Inc.
Montgomery, AL
A thorough knowledge of clinical medicine and science management. This entails defining critical objectives clearly and maintaining focus toward achieving business outcomes on time, on…
Added 13 mins ago
UI Software Developer - .Net - Remote
SitusAMC
Montgomery, AL
Bachelor’s degree in computer science, Engineering, or a related field; or equivalent combination of education and/or experience
Added 13 mins ago
DBA Claims Administrator
Amentum
Montgomery, AL
…to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to…
Added 15 mins ago
PC
Registered Nurse (RN) – Cardiac Telemetry & Med/Surg | $80K–$168K
Purple Cow Recruiting
Brockton, MA, MA
- $80,828 to $168,001 USD / year
Nursing Diploma, Associate Degree in Nursing (ASN), or Bachelor of Science in Nursing (BSN) REQUIRED
Added 31 mins ago
EHS Specialist
Cargill
Saint Clair, MI
The EHS Associate will work alongside experienced professionals while leading projects that improve workplace safety, environmental performance, and regulatory compliance. This is more than…
Added 31 mins ago
Cardiac Invasive Specialist
Tenet Healthcare
Commerce Township, MI
1. Associate's degree in Science with a major in Cardiovascular Technology or the equivalent combination of education and experience.
Added 31 mins ago
UEV Electrical/Software Integration Program Management
Ford Motor Company
Allen Park, MI
An Associate degree in Engineering, Computer Science, Information Technology, Program Management, or a related discipline - or another discipline paired with relevant program management or…
Added 32 mins ago
Sr Prin Security Engineer
Consumers Energy
JACKSON, MI
Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or a related field, with ten (10) or more years of hands-on experience in Information Technology,…
Added 32 mins ago
Professional Aide
Michigan State University(MSU)
East Lansing, MI
…professional support. Responsibilities may include general business, science, medical, agricultural or other professional support functions. Term: Temps can work two (2) nine (9) month…
Added 32 mins ago
Associate Director, Prospect Development / Development Research Manager
Michigan State University
East Lansing, MI
As a member of the Prospect Development Team, the Associate Director of Prospect Development works with the Director of Prospect Development to provide leadership, oversight, and strategy…
Added 32 mins ago
Application Support System Administrator
Michigan Farm Bureau
Lansing, MI
…Execute established guidelines for managing tools to backup data and metadata for business continuity purposes. Interpret the impact of new requirements on all upstream and downstream…
Added 1 hour ago
VH
Senior Psychologist (National Manager)
Veterans Health Administration
Location Negotiable After Selection
- $147,945 to $197,200 USD / year
Oversees the collection, analysis, and evaluation of national clinical program data to monitor performance, establish benchmarks, identify disparities, and inform strategic decisions.

Labcorp

Customer Service Support Representative

Birmingham, AL, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking an on-site Customer Service Representative to join our team in Birmingham, AL.

Work Schedule: Tuesday - Saturday 8:00 AM- 4:30PM.

Job Responsibilities

Act a liaison between Labcorp, the customer base and patients
Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet
Speak with customers in a courteous, friendly, and professional manner using protocol procedures
Inquire, clarify, and confirm customer requirements and understanding of the solution
Provide additional customer education and information as needed
Qualify and establish inbound new customers requesting Labcorp's products and services
Work in multiple databases to research complex issues and questions
Notify clients of test results in a timely and accurate manner
Review test forms for accuracy and report any discrepancies
Participate in activities designed to improve customer satisfaction and business performance
Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance

Minimum Qualifications

High School Diploma or GED
3 months or more of customer service experience

Preferred Qualifications

Associate's degree
3 months or more of contact center or call center environment
3 months or more of healthcare industry experience, such as a physician's office or a hospital

Additional Job Standards

Bilingual in Spanish
Proficient with Microsoft Office programs
Experience with Salesforce.com and/or Laboratory Information Systems
Possess a high level of professionalism and a strong customer service orientation
Ability to work independently and within a team environment
High level of attention to detail with the ability to prioritize and multitask
Ability to work in a fast paced production environment and meet established turn-around times
Strong communication skills; both written and verbal
Ability to handle the physical requirements of the position
Flexibility to work overtime or other shifts depending on business needs

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference. Apply today!

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. _ _ Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. _ _ Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here (https://careers.labcorp.com/global/en/us-rewards-and-wellness) .

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (https://careers.labcorp.com/global/en/accessibility) or contact us at Candidate_Accommodations@labcorp.com . For more information about how we collect and store your personal data, please see our Privacy Statement (https://www.labcorp.com/about/web-privacy-policy) .

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More about this job

Skills

Customer service
Research
Administrative support
Regulatory compliance
Bilingualism
Microsoft Office
Work independently
Attention to detail
Multitask
Communication skills

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