Jobs in the United States

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Added 1 min ago
L
Support Services Team Lead- Full Time- 2nd Shift
Labcorp
Lakewood, CO
- Full-time
…confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of…
Added 1 min ago
Lead Applied Scientist, NBA – Reinforcement Learning
Humana
Denver, CO
…machine learning expertise with an understanding of decision science and software…
Added 2 mins ago
Network and Systems Engineer III – IT Solutions Implementor
Amentum
Denver, CO
…to address their most significant and complex challenges in science, security and sustainability. Headquartered in Virginia, we have more than 53,000 employees in approximately 80 countries…
Added 2 mins ago
Warranty Accounting Coordinator - REMOTE
Ryder System
Denver, CO
Associate's degree in business/ accounting/ finance/ computer science, Preferred
Added 3 mins ago
Registered Respiratory Therapist V - Eustis Free Standing ED
Orlando Health
OCOEE, FL
…development over the life span and possesses the ability to assess data reflective of the patient’s status. Interprets the appropriate information needed to identify each patient’s…
Added 6 mins ago
IC
Federal Education Technician full time (Must be Master's degree)
InfiniSource Consulting Solutions
Maxwell AFB, AL
- $40,000 to $42,000 USD / year
- Full-time
The Associate of Applied Science Degree in Air Force Leadership and Management’s Studies also known as the Air Force Civilian Associate Degree Program’s (CADP) focus is to provide…
Added 16 mins ago
Lead Applied Scientist, NBA – Reinforcement Learning
Humana
Charleston, WV
…machine learning expertise with an understanding of decision science and software…
Added 16 mins ago
Warranty Accounting Coordinator - REMOTE
Ryder System
Charleston, WV
Associate's degree in business/ accounting/ finance/ computer science, Preferred
Added 16 mins ago
Network and Systems Engineer III – IT Solutions Implementor
Amentum
Charleston, WV
…to address their most significant and complex challenges in science, security and sustainability. Headquartered in Virginia, we have more than 53,000 employees in approximately 80 countries…
Added 24 mins ago
Stationary Engineer
Labcorp
Greenfield, IN
…confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of…
Added 24 mins ago
Lead Applied Scientist, NBA – Reinforcement Learning
Humana
Indianapolis, IN
…machine learning expertise with an understanding of decision science and software…
Added 24 mins ago
Network and Systems Engineer III – IT Solutions Implementor
Amentum
Indianapolis, IN
…to address their most significant and complex challenges in science, security and sustainability. Headquartered in Virginia, we have more than 53,000 employees in approximately 80 countries…
Added 24 mins ago
Associate Director, Clinical Drug Safety
Lilly
Indianapolis, IN
We are seeking an Associate Director, Clinical Drug Safety, to support pharmacovigilance activities across Centessa’s clinical-stage development programs. Reporting to Centessa’s Executive…
Added 24 mins ago
Warranty Accounting Coordinator - REMOTE
Ryder System
Indianapolis, IN
Associate's degree in business/ accounting/ finance/ computer science, Preferred
Added 38 mins ago
Cloud Engineer
Progress Rail Services Corp.
Albertville, AL
…that support application delivery, infrastructure automation, data services, and operational excellence. The role provides hands-on engineering and administration across cloud platforms,…
Added 38 mins ago
Clinical Laboratory Technician
Labcorp
Fairhope, AL
…confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of…
Added 38 mins ago
V
Account Manager ll
Veralto
Mobile, AL
- $75,000 to $100,000 USD / year
…documenting results through reports, and sharing quantitative data with…
Added 38 mins ago
Data and Analytics Analyst
Regions Bank
Birmingham, AL
Or, a Bachelor’s degree in Business, Computer Science, Information Systems, Finance, Statistics, or related field and two (2) years of experience in a data analytics or related role
Added 52 mins ago
AD
Stat Lab - Lab Generalist I (Day Shift)
Antech Diagnostics
Grand Rapids, MI
- $20 USD / hour
…Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary…
Added 52 mins ago
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AI Strategy Associate Director - State Health
Guidehouse
DETROIT, MI
- $122,000 to $203,000 USD / year
The Associate Director will oversee cross-functional teams and work directly with client executives and program leaders to drive measurable value through AI, analytics, and modern data…
Added 1 hour ago
Adjunct Professor of Computer Science - MPCS (Open-Rank)
The University of Chicago
Chicago, IL
A doctorate in Computer Science, Data Science, or a related field at the time of appointment.
Added 1 hour ago
Associate Principal - Industry Advisory 3
Genpact LLC
United States
Certified Business Analysis Professional (CBAP) - Upgrad, Microsoft Certified: Power BI Data Analyst Associate - Microsoft, PRINCE2 Practitioner - PeopleCraft, Project Management…
Added 1 hour ago
Sr. Architect - Enterprise Application - Oracle P 3
Genpact LLC
Atlanta, GA
Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering
Added 2 hours ago
J
Associate Director, Clinical Scientist
Jobgether
Remote, United States
- $193,000 to $230,000 USD / year
The Associate Director, Clinical Scientist will play a key role in advancing clinical development programs by supporting study execution, clinical data interpretation, and scientific…
Added 2 hours ago
Director, Software Engineering
Fidelity Technology Group, LLC
Westlake, TX
Leads the engineering implementations and architecture of cloud-based data engineering and advanced Artificial Intelligence (AI) & analytics platforms. Guides adoption of modern software…

Labcorp

Account Specialist

Burlington, NC, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking a Customer Service Account Specialist to join our team in Burlington, NC.

Work Schedule: Monday - Friday 8:00AM - 4:30PM

Job Responsibilities

Act a liaison between Labcorp and the clients/patients that we serve
Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet
Speak with customers in a courteous, friendly, and professional manner using protocol procedures
Inquire, clarify, and confirm customer requirements and understanding of the solution
Provide additional customer education and information as needed
Qualify and establish inbound new customers requesting Labcorp’s products and services
Work in multiple databases to research complex issues and questions
Notify clients of test results in a timely and accurate manner
Review test forms for accuracy and report any discrepancies
Participate in activities designed to improve customer satisfaction and business performance
Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance

Minimum Qualifications

High School Diploma or GED
3 months or more of customer service experience

Preferred Qualifications

Associate’s degree
3 months or more of contact center or call center environment
3 months or more of healthcare industry experience, such as a physician's office or a hospital

Additional Job Standards

Experience with Salesforce.com and/or Laboratory Information Systems is preferred
Proficient with Microsoft Office programs
Experience with Salesforce.com and/or Laboratory Information Systems
Possess a high level of professionalism and a strong customer service orientation
Ability to work independently and within a team environment
High level of attention to detail with the ability to prioritize and multitask
Ability to work in a fast paced production environment and meet established turn-around times
Strong communication skills; both written and verbal
Ability to handle the physical requirements of the position
Flexibility to work overtime or other shifts depending on business needs

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference. Apply today!

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. _ _ Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. _ _ Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here (https://careers.labcorp.com/global/en/us-rewards-and-wellness) .

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (https://careers.labcorp.com/global/en/accessibility) or contact us at Labcorp Accessibility. (Disability_apply@LabCorp.com) For more information about how we collect and store your personal data, please see our Privacy Statement (https://www.labcorp.com/about/web-privacy-policy) .

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