Jobs in the United States

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Added 10 mins ago
L
Talent Management Specialist
lhh
Houston, TX
- $38 to $44 USD / hour
…looking for someone who has hands-on experience supporting talent programs from planning and communications through execution, manager support, and…
Added 20 mins ago
FL
Training Administrator
Federal Law Enforcement Training Centers
Glynco, GA
- $74,978 to $116,362 USD / year
Ensuring training programs comply with DHS, FLETC, and Partner Organization policies, regulations, and objectives.
Added 20 mins ago
Business Analyst - Technical - Senior
SelectHealth Inc
United States
…monitoring of processes, vendor relationships, and trading partner exchanges.Essential…
Added 24 mins ago
Field System Technician
Bechtel
Millersport, OH
Participates in the rollout of new technologies, services, and security remediations by working with the GBU Innovation Manager, AI Program Manager, and BEO.
Added 27 mins ago
J
Risk Manager
Jobgether
Remote, United States
- $125,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Risk Manager based in the United States.
Added 28 mins ago
Sales Manager
Uline, Inc.
Phoenix, AZ · Scottsdale, AZ · Glendale, AZ
…strong customer relationships drive everything we do. As a Sales Manager based in Phoenix, you’ll guide an experienced, fast-growing team, building strategies that help customers find…
Added 31 mins ago
FE
Emergency Management Specialist (Response) - Operations Branch Director Type II
Federal Emergency Management Agency
Oakland, CA
- $64 to $83 USD / hour
Coordinating with FEMA Stafford Act program managers to ensure the delivery of programs are consistent, meets customer needs, and is implemented in accordance with Stafford Act requirements…
Added 34 mins ago
CA
Supervisory CBP Officer (Watch Commander - POE)
Customs and Border Protection
Buffalo, NY
- $135,167 to $175,722 USD / year
…allow you to use your expertise to manage one or more national programs in order to help to detect and prevent terrorists and instruments of terror from entering/exiting the U.S. Apply for…
Added 37 mins ago
Transportation Excellence Specialist
Unilever United States, Inc.
United States
…execution, in time this position will serve as a strategic business partner responsible for driving key transportation performance indicators, supporting continuous improvement initiatives,…
Added 38 mins ago
CA
CBP Officer (TTP-Field Liaison)
Customs and Border Protection
Washington, DC
- $125,158 to $162,708 USD / year
…Protection, Office of Field Operations, Admissibility & Passenger Programs, Trusted Traveler Programs, located in Washington,…
Added 39 mins ago
S
Partner Account Manager
SYSPRO
United States
- $115,000 to $130,000 USD / year
The Partner Account Manager (PAM) is responsible for driving revenue and pipeline growth through partners, deepening existing partner relationships, recruiting and developing new partners,…
Added 50 mins ago
II
VP, Contract Surety Underwriting
IAT Insurance Group, Inc
Greenwood Village, CO · Cheshire, CT · Kansas City, MO · Jersey City, NJ · Hunt Valley, MD · Hudson Farm, NJ · Houston, TX · Birmingham, AL · Alpharetta, GA · Tampa, FL · Orlando, FL · Virginia Beach, VA · Milwaukee, WI · Wayne, PA · Williamsville, NY · Scottsdale, AZ · Raleigh, NC · St. Petersburg, FL · Sarasota, FL · Rolling Meadows, IL · Overland Park, KS · Omaha, NE · Newark Riverfront, NJ · New York City, NY · Plano, TX · Newark, NJ · Naperville, IL
- $175,000 to $290,000 USD / year
Collaborates with Field Operations RVP’s to provide training and direction to the Regional Manager and Profit Center staff.
Added 52 mins ago
Clinical Education Manager
Cycle Pharmaceuticals
Detroit, MI
Clinical Education Manager – Neurology RN (West Coast)
Added 52 mins ago
UG
Phlebotomist Float
UnitedHealth Group
Lake Success, NY
- $16 to $29 USD / hour
…to 12:00 pm. The schedule will be determined by the hiring manager upon hire. (hours may change due to business…
Added 1 hour ago
VDC Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a VDC Manager based in the United States.
Added 1 hour ago
Strategic Account Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Strategic Account Manager based in the United States…
Added 1 hour ago
J
Senior Project Manager, Scrum Master
Jobgether
Remote, United States
- $130,000 to $140,000 USD / year
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Project Manager, Scrum Master based in the United…
Added 1 hour ago
J
Partner Development Manager
Jobgether
Remote, United States
- $75,000 to $90,000 USD / year
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Partner Development Manager based in the United States.
Added 1 hour ago
Billing & Collections Specialist
Jobgether
Remote, United States
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Billing & Collections Specialist based in the United…
Added 1 hour ago
UB
Services District Educator
Ulta Beauty, Inc.
Goshen, IN
- $51,600 to $65,000 USD / year
Serve as a support partner to the Experience Managers (EM), Field Business Leader (FBL) and District Manager (DM).
Added 1 hour ago
Senior Strategy Manager, Brand Partnerships, Prime Video Advertising
Amazon.com Services LLC
Culver City, CA · New York, NY
…films? Prime Video Advertising is looking for a Senior Strategy Manager to shape our Brand Partnerships business. In this role, you'll own the strategy, slate planning, and operating…
Added 1 hour ago
A
Sr Civil Track Engineer
AECOM
Fresno, CA
- $90,000 to $160,000 USD / year
Under the direction of the Rail Infrastructure Manager, the Senior Track & Civil Engineer provides advanced engineering support for track and civil infrastructure design & construction and…
Added 1 hour ago
A
Sr Civil Track Engineer
AECOM
Bakersfield, CA
- $90,000 to $160,000 USD / year
Under the direction of the Rail Infrastructure Manager, the Senior Track & Civil Engineer provides advanced engineering support for track and civil infrastructure design & construction and…
Added 1 hour ago
A
Sr Civil Track Engineer
AECOM
Sacramento, CA
- $90,000 to $160,000 USD / year
Under the direction of the Rail Infrastructure Manager, the Senior Track & Civil Engineer provides advanced engineering support for track and civil infrastructure design & construction and…
Added 1 hour ago
Senior Technical Program Manager I, Security and Compliance, Google Cloud
Google
Sunnyvale, CA
As the Security and Compliance Technical Program Manager (TPM) across GDCag and GDCc, you will partner with Security Engineering, Product Management, Operable Component (OC) Tech Leads, and…

L-Nutra

Customer Service Manager

Remote, United States

Compensation: $90,000–110,000 base pay.

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Job details

Pay: Compensation: $90,000–110,000 base pay.
Posting language: English
Posted: Nov 2, 2026

Original job description

Lead the Team Our Customers Actually Talk To L-Nutra is a clinical nutrition and longevity company built on more than 25 years of research and over $36M in NIH and EU funding. Our Prolon Fasting Mimicking Diet is the first clinically studied program that delivers the benefits of fasting while you eat - and it has earned real credibility with consumers, physicians, and a growing healthcare footprint. For most of our customers, the people they talk to when they have a question are the company. We're looking for a Customer Service Manager to lead that team day to day across the United States, Canada, and Australia - someone who combines real people leadership with operational rigor, knows the product well enough to coach on it, and treats a customer's question about a five-day fast with the care it deserves. Why This Role Matters Customer service at L-Nutra is where retention is won or lost. A customer midway through a fast, a subscriber deciding whether to stay, a patient enrolled through their physician - each of them lands with your team first. How quickly, accurately, and warmly we respond shapes whether they come back, and what they tell the people around them. This seat owns the daily operation of the customer service team: coaching and developing a distributed team of representatives, keeping service quality consistent across three markets, and running our platform (Gladly) so the team spends its time on customers rather than workarounds. You'll partner closely with the Director of Customer Service on the bigger moves - retention, automation, and the member experience for our Longevity Program - with real runway to grow as the company does. What You'll Own Team Leadership & Customer Experience

Run day-to-day customer service operations across the US, Canada, and Australia, keeping service quality and efficiency consistent across markets and time zones.
Lead, coach, and develop a distributed team of customer service representatives, building a culture that is positive, collaborative, and accountable.
Own team performance: productivity, quality, and escalations, with regular coaching and direct, constructive feedback.
Make sure every interaction is knowledgeable, compassionate, and efficient - across Prolon, L-Nutra Health, the Longevity Program, and every channel we sell through.
Partner with the Director and cross-functional teams on customer experience initiatives, retention strategies, and department priorities. Product, Nutrition & Knowledge Management
Become an expert in Prolon, the 5-Day Fasting Mimicking Diet, and the broader L-Nutra product and program portfolio.
Guide the team on product and nutrition questions, and know when to bring in our clinical and nutrition colleagues.
Keep training materials, SOPs, FAQs, and customer-facing knowledge resources current and useful.
Work with internal teams so customer education and communications stay accurate, consistent, and on-standard. Operations, Technology & Continuous Improvement
Track customer service KPIs - response time, resolution rate, productivity, CSAT - and act on what they tell you.
Serve as the team's primary Gladly expert: administer the platform, optimize workflows, and put its AI and automation capabilities to real use, alongside Shopify, Loop, and the rest of our stack.
Partner with the Director and cross-functional teams to improve workflows, automation, reporting, and operational efficiency.
Lead the rollout of new processes, tools, and initiatives, and adapt as the business evolves.
Contribute to department projects and company-wide initiatives with a proactive, solutions-first approach.

Requirements

What You Bring Required

Customer service management or team leadership experience, including coaching, performance management, and team development.
Experience in health, wellness, nutrition, or another customer-focused industry where the product matters to people's lives.
Exceptional communication, interpersonal, and problem-solving skills.
Strong organization and sound judgment; you manage competing priorities without needing to be told what to do first.
Emotional intelligence and professionalism - you handle difficult conversations with customers and teammates constructively.
Comfort in a fast-paced, entrepreneurial environment where priorities evolve and everyone contributes.
An instinct for learning new technology, spotting what could work better, and taking the initiative to fix it. Strongly Preferred
Advanced experience with Gladly - administration, reporting, workflow optimization, automation, and AI-powered capabilities.
Experience implementing or optimizing AI tools in a customer service environment.
Experience with Shopify, Loop Subscriptions, and related e-commerce and customer service platforms.
A strong grasp of retention, subscription management, and the sales opportunity inside customer service - loyalty and lifetime value, not just ticket closure.
Experience managing remote, international, or outsourced customer service teams.
Nutrition literacy: a background in nutrition education or client-facing nutrition work, or a related credential, that lets you coach the team on product questions with confidence.
Knowledge of Prolon, fasting, metabolic health, or longevity science. Who Thrives Here You're a leader and a doer. You like people - customers and teammates alike - and you get real satisfaction from solving their problems and from watching your team get better at solving them. You set clear expectations and hold them, with warmth rather than edge. You're comfortable owning outcomes, adapting when the plan changes, and stepping in alongside the team when the volume spikes. Most of all, you take pride in building an empowered, knowledgeable team and steadily improving the experience for customers and colleagues both. What Success Looks Like First 90 Days
You know the products, the programs, and the team cold, and you've taken over the daily operation across all three markets without a dip in service.
You've established a coaching rhythm with every representative and a clear baseline on the KPIs that matter. First 6 Months
Response times and resolution rates are measurably better, and the team's quality is consistent regardless of who picks up.
Gladly is working harder for us: workflows cleaned up, automation and AI in use where they help, and reporting the Director can act on.
Training materials and SOPs are current, and new representatives ramp faster because of it. First 12 Months
Customer service is a visible contributor to retention and lifetime value, with the data to show it.
A stable, developed team with clear career paths, and a service operation that scales as the company grows.
You're the Director's trusted partner on the next chapter of customer experience, including the Longevity Program.

Benefits

What We Offer

Mission-driven work with real, measurable impact on human health.
Flexible PTO.
A fully remote role with a team that is flexible and considerate about how we work together.
Competitive compensation + healthcare benefits.
401(k) matching up to 4%.
The opportunity to grow with the company as we scale.

Compensation: $90,000–110,000 base pay. Benefits + bonus + equity. Final compensation will be based on experience, scope, and impact.

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