KYU is seeking enthusiastic and dedicated Servers to join our team and contribute to a remarkable dining experience. As a Server, you will play a key role in delivering exceptional service to our guests, ensuring their satisfaction, and enhancing their overall experience at our restaurant. The ideal candidate will have a passion for hospitality, strong communication skills, and the ability to thrive in a fast-paced environment.
Responsibilities
- Greet and welcome guests with a friendly and professional demeanor.
- Provide detailed information about the menu, including specials and recommendations.
- Take food and drink orders accurately and efficiently.
- Ensure timely and accurate delivery of orders to guests.
- Monitor and manage multiple tables, ensuring all guests are attended to promptly.
- Handle guest inquiries and resolve any issues or complaints with professionalism.
- Maintain a clean and organized work area, including the dining area and service station.
- Collaborate with kitchen and bar staff to ensure smooth service operations.
- Uphold KYU’s service standards and values, creating a memorable experience for each guest.
- Process payments accurately and handle cash and credit transactions responsibly.
- Assist in setting up and breaking down the dining area for service.
Qualifications
- Previous experience as a Server or in a similar customer-facing role is preferred.
- Strong interpersonal and communication skills with a focus on providing excellent customer service.
- Ability to multitask and manage time effectively in a high-paced environment.
- Positive attitude and a professional appearance.
- Knowledge of food and beverage service standards and practices.
- Experience with POS systems and cash handling is a plus.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Chinese / Mandarin / English bilingual
Benefits include
- Medical insurance.
- Dental and vision insurance options.
- Paid time off.
- Employee dining discounts.
- Family Meal.
Physical Aspects of the Server Role
- Able to lift and carry up to 50 lbs.
- Able to stand and walk for extended periods of time.
KYU provides the following inclusive hiring information: We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.