Archived listing. The details below describe a past opening.
Description
AUTOMOTIVE SERVICE ADVISOR
Competitive Pay + Bonuses | Career Growth | Paid Training
Why Kunes Auto Group? At Kunes Auto Group, we believe great people build great dealerships. We're committed to servant-minded leadership, investing in our team members, and creating opportunities for long-term career growth.
As one of the fastest-growing automotive dealership groups in the Midwest with more than 40 locations, we provide the training, support, and resources to help you succeed - whether you're an experienced professional or coming from another hands-on, customer-focused career.
Why Team Members Choose Kunes
- Paid Training and Ongoing Professional Development
- Career Growth Opportunities Across 40+ Dealerships
- Comprehensive Benefits Package
- Supportive Leadership and Team Environment
- Opportunity to Make a Difference in the Communities We Serve
Position Summary Kunes Auto Group is seeking a skilled and customer-oriented Automotive Service Advisor to join our team. In this role, you will serve as the vital link between our customers and the service department, ensuring their vehicles receive top-notch care. You'll assist customers by assessing their service needs, preparing repair orders, and ensuring an outstanding experience every step of the way. Confident, customer service-minded people would be a great fit for this role.
Compensation
- $90,000.00 annually, based on experience
Responsibilities
- Greet customers warmly, assess their vehicle concerns, and record their needs
- Recommend maintenance and repair services based on manufacturer specifications and vehicle history
- Prepare detailed repair orders, including labor and parts estimates, for customer approval
- Communicate with customers about inspection results and recommend necessary corrective actions
- Provide updates on repair progress, explain costs, and secure customer authorization for additional work
- Advise customers on vehicle care, preventative maintenance, and available services
- Schedule service appointments, ensuring a seamless and efficient process
- Maintain high customer satisfaction standards by addressing concerns promptly
- Coordinate with technicians and ensure vehicles are serviced within the promised timeframe
- Implement quality control processes to minimize errors and ensure customer satisfaction
Requirements
- 1-2+ years of experience in Service Advising experience required.
- Service Advising in an Auto Dealership is a plus
- Strong communication and organizational skills with attention to detail
- Ability to multi-task and stay organized in a fast-paced environment
- Knowledge of vehicle maintenance and repair processes is a plus
- Technically savvy and able to quickly learn computer and service scheduling software
- Valid driver's license and clean driving record
Benefits
Eligible team members may receive:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan with Company Match
- Paid Time Off
- Life Insurance
- Employee Assistance Program
- Daily Pay Options
- Employee Discounts on Vehicles, Parts, and Service
- Ongoing Training and Professional Development
- Career Advancement Opportunities Throughout Kunes Auto Group
Join the Kunes Team If you’re looking for a career with professional growth and a company that invests in its people, we’d love to meet you. Apply today and start your career with Kunes Auto Group.
Kunes Auto Group is an Equal Opportunity Employer.