IT Help Desk Technician

Role Overview:

Kubicki Draper, is currently seeking IT Professional with 3 or more years experience that will operate as a help desk technician. The candidate will operate out of the Miami office and support that office in person, but will also help support all the offices remotely.

Your Day-to-Day:

The ideal candidate will have experience with supporting network users, a solid understanding of standard computer science concepts, servers running Microsoft Windows, and personal computer architecture. Ability to remotely address hardware/software issues utilizing Microsoft RDC is critical. Must have good problem solving skills and the ability to work independently with minimum supervision. Excellent follow-up skills and commitment to see complicated problems through to solution, is a must. Candidate must be a team player with good people skills and the ability to interact and communicate effectively with business users and other team members. Some travel required (0-25%).

Requirements

What You Bring:

• Bachelor's degree in Information Technology or comparable experience in the field
• Experience with Microsoft Products (e.g. Server 2008+, Office Suite, Exchange, Active Directory). Certifications preferred
• Excellent communications skills (verbal and written)
• Troubleshoot PC hardware and install new PC setups
• Experience supporting users remotely
• Ability to troubleshoot and support Windows Operating Systems
• Excellent customer service skills

Benefits

About Us

We offer competitive pay, top-tier medical insurance, 401(k) with matching, and much more.

Why Join Us?

• Opportunity to Grow: We’re expanding fast and offer hands-on experience, mentorship, and real career advancement.
• Work-Life Balance: We value you - not just as an employee but as an individual. Enjoy hybrid flexibility, PTO, and wellness-forward programs.
• Long-Term Value: Over 20% of our team has been with us for 10+ years. We invest in your future – at every stage.
• Inclusive Culture: We’re not just a law firm - we’re a team. One that values collaboration, supports innovation, and champions diverse perspectives. In fact, over 70% of our attorneys come from diverse backgrounds, reflecting the communities we serve.

At Kubicki Draper, we combine over 60 years of legal excellence with a modern, inclusive, and growth-oriented culture. With more than 250 attorneys across 12 offices, we are a trusted leader in trial, appellate, insurance defense, commercial, and real estate litigation.

No matter where you are in your legal journey - from your first case to your hundredth - you’ll find the support, challenge, and opportunity to succeed.

Kindly note: Direct applicants only. No phone calls or recruiters, please.