Jobs in the United States

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Event Operations Supervisor, Audio Visual – The Westin Irving
Encore Global
Irving, TX
The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure…
Added just now
Business Development Operations Manager
Episcopal Relief and Development
NY
PRIMARY FUNCTION/PURPOSE: The Business Development Operations Manager keeps Episcopal Relief & Development’s business development work organized, on schedule, and well-informed. Working in…
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MG
Full Time Nabisco Merchandiser/Order Writer
Mondelez Global LLC
Penfield, NY · Victor, NY
- $20.4 to $22.4 USD / hour
- Full-time
Serve as the face of the company: delivering outstanding customer service to both store teams and shoppers
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External Manufacturing Sr. Operations Manager
Mondelez Global LLC
Remote, United States
Support and implement improvements in the planning arena to improve customer fill rate, inventory targets and waste reduction to meet company KPIs
Added just now
Retail Territory Manager
Mondelez Global LLC
Remote, United States
As a Retail Territory Manager, you’re the heartbeat of Mondelēz’s in-store success. You lead the charge in delivering world-class Direct Store Delivery (DSD) execution - bringing beloved…
Added 1 min ago
DISTRICT 4 HR SPECIALIST (OMAHA, NE)
The Kroger Co.
Omaha, NE
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Added 1 min ago
CD
Business Manager
CONAM Default
Carlsbad, CA
- $26 to $30 USD / hour
We are seeking a Business Manager (Assistant Community Manager) to support the day-to-day operations of our conventional apartment community at multiple communities in Carlsbad, CA. This…
Added 1 min ago
T
Tax Manager
TEKsystems
Lexington, KY
- $80,000 to $100,000 USD / year
We are seeking an experienced Tax Manager to lead all aspects of corporate tax compliance, reporting, planning, and audit activities. This highly visible role partners with Accounting,…
Added 1 min ago
Regional Quality Manager
Prairie Farms Dairy, Inc.
Kosciusko, MS · Little Rock, AR · Fort Smith, AR · Fayetteville, AR · Hammond, LA
Attend Customer audits as requested by the plant or as needed for support for a particular situation.
Added 1 min ago
LM
Field Service Engineer I
Leica Microsystems Inc.
Boston, MA
- $34 to $38 USD / hour
Build trusted customer relationships through proactive communication, technical expertise, and collaboration with technical support, applications, commercial, and service team members to…
Added 1 min ago
TV
CPR Training Center Coordinator, TVH Simulation Center, Full Time, Day
The Valley Hospital
United States
- $43.35 to $54.19 USD / hour
- Full-time
…Association (AHA) Training Center operations, including Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS), and Pediatric Advanced Life Support (PALS) programs. Ensures…
Added 1 min ago
T
VOIP/CUCM Engineer
TEKsystems
Herndon, VA
- $55 to $72.12 USD / hour
Providing weekly report activities to the manager.
Added 1 min ago
RB
Sales Trainee - Bronx, NY
Red Bull
Bronx, NY
- $19.38 to $29.08 USD / hour
This is a training role that is made to prepare the Sales Trainee for the Account Sales Manager role. The role primarily is to support sales initiatives and provide route coverage for the…
Added 1 min ago
SRE Transport – VPN/Firewall
LEIDOS, INC.
Norfolk, VA
…Engineer located in Norfolk, SDNI, PRLH, etc. Join our team to support the SMIT mission, the largest IT services program for the United States Navy. As part of the Leidos team, you will…
Added 1 min ago
Shift Manager
Dairy Queen
Rosemount, MN
Position Overview: The Shift Manager provides quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance each customer’s…
Added 1 min ago
Assistant Manager
Dairy Queen
Rosemount, MN
The Restaurant Assistant Manager provides quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer’s visit,…
Added 1 min ago
Cyber Security Manager Special Programs
MIT Lincoln Laboratory
Lexington, MA
he Cybersecurity Manager (Special Programs) reports to the Security Services Department Deputy Chief Information Security Officer (DCISO) and serves as the primary focal point and…
Added 1 min ago
Managing Broker-Market Sales Manager
Auben Realty
Chattanooga, TN
Defined Role: The Managing Broker also called Market Sales Manager (MSM) role is a highly skilled, influential, and extremely motivated person that encompasses endless energy, exemplifies…
Added 1 min ago
Senior Regional Property Manager
WPM Real Estate Management
Owings Mills, MD
We look for people who thrive on responsibility, have a passion for excellent customer service, and share an interest in growing their property management career. You'll be rewarded with a…
Added 2 mins ago
Plasma Center Nurse - EMT
USA - 3387 BioLife Plasma Services, LP
Sheboygan, WI
…will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support…
Added 2 mins ago
Biolife Plasma Nurse - RN
USA - 3387 BioLife Plasma Services, LP
Sheboygan, WI
…will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support…
Added 2 mins ago
Biolife Plasma Center Nurse - LPN
USA - 3387 BioLife Plasma Services, LP
Sheboygan, WI
…will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support…
Added 2 mins ago
Biolife EMT
USA - 3387 BioLife Plasma Services, LP
Independence, MO
…will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support…
Added 2 mins ago
Biolife Paramedic
USA - 3387 BioLife Plasma Services, LP
Independence, MO
…will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support…
Added 1 min ago
P
Supply Chain Compliance Manager
PACCAR
Bellevue, WA
- $100,100 to $156,600 USD / year
…as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global…

The Kroger Co.

CUSTOMER SVC/DEPT LEADER

Bullhead City, AZ, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Promote trust and respect among associates.
Communicate company, department, and job specific information to associates.
Collaborate with associates and promote teamwork to help achieve company/store goals.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
Monitor and control supply expenses for the department.
Manage cash control, sales and cash items and records for the store.
Manage the scheduling of Front-end associates to provide adequate department coverage.
Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
Develop and implement a department business plan to achieve desired results.
Create and execute sales promotions in partnership with store management.
Implement the period promotional plan for the department.
Stay current with present, future, seasonal and special ads.
Monitor and control expenses for the department.
Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
Plan, organize and supervise the inventory process.
Train department associates on inventory/stocking and Computer Assisted Ordering.
Adhere to all food safety regulations and guidelines.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
Oversee and manage the efficient operations of all functions and activities of the Front-end.
Adhere to all local, state and federal laws, and company guidelines.
Assists management in the supervision and coaching of front end associates in the performance of their duties.
Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum

Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)
Ability to handle stressful situations
Retail or Customer Service experience

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. Today, we’re proudly serving Smith’s customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Smith’s family!

What you’ll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

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More about this job

Skills

Teamwork
Sales
Scheduling
Control of expenses
Stocking
Food safety
Preventive maintenance
Coaching
Communication skills
Handle stressful situations
Customer service
Counselling

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