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Wireless Retail Sales Associate - W1753 PART-TIME
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DERRY, NH
- $19 USD / hour
- Part-time
Deliver a five-star customer service, finding the perfect solutions for every customer
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Sales Consultant
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Greenfield, WI
Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our…
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Customer Experience Specialist
Continental Finance Company
Buffalo, NY
Provides exceptional customer service to ensure retention of the client base, and that customers are recognized properly and satisfied with the outcome to their issue.
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Wireless Retail Sales Associate - W3837
OSL Retail Services Inc
ROSCOE, IL
- $18 USD / hour
Deliver a five-star customer service, finding the perfect solutions for every customer
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Store Manager
Dollar Tree
Lorain, OH
Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today…
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Assistant Manager II
Dollar Tree
Buford, GA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
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Assistant Manager II
Dollar Tree
Lansing, MI
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
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Assistant Manager I
Dollar Tree
Knoxville, TN
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
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Assistant Manager I
Dollar Tree
Three Rivers, MI
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Assistant Manager I
Dollar Tree
Neenah, WI
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Assistant Manager I
Dollar Tree
Neenah, WI
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
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Seasonal Part-Time Assistant Manager
Dollar Tree
Brookfield, IL
- Part-time
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Assistant Store Manager -
Dollar Tree
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Store Manager
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Wichita, KS
Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today…
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Wireless Retail Sales Associate - W1776
OSL Retail Services Inc
WATERTOWN, WI
- $18 USD / hour
Deliver a five-star customer service, finding the perfect solutions for every customer
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Wireless Retail Sales Associate - W1012
OSL Retail Services Inc
BEAVER DAM, WI
- $18.5 USD / hour
Deliver a five-star customer service, finding the perfect solutions for every customer
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Site Safety and Health Officer (SSHO)
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Customer Service - Identifies and responds to current and future needs by providing excellent service to internal and external customers.
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Full Time - Merchandising Service Associate - Day
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Explore educational opportunities with Lowe's tuition assistance program.
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Account Rep Dock Door
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Full Time - Merchandising Service Associate - Day
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Full Time - Merchandising Service Associate - Day
Lowes
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Full Time - Merchandising Service Associate - Day
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The Kroger Co.

CUSTOMER SVC/DEPT LEADER

Bullhead City, AZ, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Promote trust and respect among associates.
Communicate company, department, and job specific information to associates.
Collaborate with associates and promote teamwork to help achieve company/store goals.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
Monitor and control supply expenses for the department.
Manage cash control, sales and cash items and records for the store.
Manage the scheduling of Front-end associates to provide adequate department coverage.
Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
Develop and implement a department business plan to achieve desired results.
Create and execute sales promotions in partnership with store management.
Implement the period promotional plan for the department.
Stay current with present, future, seasonal and special ads.
Monitor and control expenses for the department.
Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
Plan, organize and supervise the inventory process.
Train department associates on inventory/stocking and Computer Assisted Ordering.
Adhere to all food safety regulations and guidelines.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
Oversee and manage the efficient operations of all functions and activities of the Front-end.
Adhere to all local, state and federal laws, and company guidelines.
Assists management in the supervision and coaching of front end associates in the performance of their duties.
Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum

Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)
Ability to handle stressful situations
Retail or Customer Service experience

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. Today, we’re proudly serving Smith’s customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Smith’s family!

What you’ll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

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More about this job

Skills

Teamwork
Sales
Scheduling
Control of expenses
Stocking
Food safety
Preventive maintenance
Coaching
Communication skills
Handle stressful situations
Customer service
Counselling

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