Call Center Agent (FT)
- Baldwin, MD, United States
$18 USD / hour
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Job details
- Pay
- $18 USD / hour
- Apply by
- Posting language
- English · French
- Posted
Original job description
This listing includes English and French.
We are a family owned and operated business with a new call center located in Baldwin, MD! We are looking for outgoing members to join our team as call center agents!
Call Center Sales Agent Description:
- Schedule and confirm appointments
- Answer inbound calls and make outbound calls
- Provide Customer Service
- Achieve weekly and monthly quotas
Call Center Target Metrics:
- 45-55 Dials per hour per caller
- 30% conversion from Raw Lead to Set Appointment
- 80% conversion from Set Appointment to Issued Appointment
- 80% Demo Rate on all Issued Appointments
This is an in-office position only. Evening and weekend availability is needed.
Benefits Include:
- Paid vacation days (after 90 days)
- Paid sick days (after 60 days)
- Access to health insurance (after 60 days)
- Simple IRA (after 12 months)