Remedy developer

Company Description

Thanks for your time. Kind Regards, Vignesh C Technical Recruiter KRG Technologies Inc Phone: 661 367 8000 Ext - 405 | Email: vignesh.c at krgtech.com

Job Description

• Hands on experience in BMC Remedy 7X/8X/9X.
• Comprehensive exposure to Action Request System (ARS).
• Development Experience in all ITSM Modules like Change, Incident, Problem, Work Order, SRM and SLM.
• Hands on Atrium Core.
• Experience in Installation of ARS, Atrium Core, ITSM, SRM and SLM.
• Good Knowledge on CMDB.
• ITIL Certified.
• Data load including Foundation and Asset data.
• Develops and enhances Remedy ITSM workflows.
• Assists in the development of system documentation on revised systems changes along with knowledge sharing across the program.
• Performs ITSM Remedy installation, testing and production support activities.
• Executes day-to-day BMC Remedy administration, maintenance, configuration, patches and upgrade tasks.
• Monitors and troubleshoots scheduled tasks and event logs for system, application, & security errors.
• Recommends strategies for upgrades and resource management.
• Helps to develop workflows that support business and industry best practices in Remedy IT service management.

Additional Information All your information will be kept confidential according to EEO guidelines.