Application Support Engineer
- Tampa, FL, United States
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Job details
- Posting language
- English
- Posted
Original job description
Company Description
Thanks & Regards
Balaji Bobby| Resourcing Executive KRG Technologies, Inc., 25000 Avenue Stanford, Suite #243, Valencia, CA 91355 Direct : 661-367-8000 Ext : 251 | www.krgtech.com
Job Description
Level 1 / 1.5 • Initial support level and first interface for end user & system generated application issues
- Work as a part of Application Command Center that includes monitoring and system health checks
- Work as a part of the L1.5 group drives SOP / Script based resolution and fulfillment • Good Communication Skills
- Foundation in IT Service Management (Handling Incidents, Troubleshooting, working through ticketing tools, experience in systems management / monitoring tools will be useful)
- Computer Science Education with good foundation in technical skills and basics on Java / .NET / C++ / C#/SQL/Oracle
- Associates / 3 year degrees in Computer Programming, Computer Science etc.,
Additional Information Client - End Client -
More about this job
Skills
- Communication skills
- IT service management
- Handle incidents
- Troubleshooting
- Computer science
- Oracle Java
- .NET
- C++
- C#
- SQL
- Oracle
- Computer programming