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Process Engineer - MSVD Coating Process
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…improvement? Vitro Architectural Glass is seeking a Process Engineer to support our advanced Magnetron Sputtered Vacuum Deposition (MSVD) coating operation in Carlisle,…
Added 2 mins ago
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System Integration Engineer, Baggage Handling System
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Hebron, KY
- $100,000 to $120,000 USD / year
The System Integration Engineer is responsible for the integration of mechanical, electrical, low-level controls, and high-level software and continuous improvement of the BEUMER Individual…
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Director of Health, Safety & Environmental (HSE)
MESA POWER SOLUTIONS LLC
Loveland, CO
- $200,000 to $231,000 USD / year
…responsible power systems to industrial markets nationwide. We engineer and build advanced, sound-attenuated, temperature-controlled generator sets designed to perform in the toughest…
Added 3 mins ago
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Data Engineer - INTL India - 94b043a3
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- From $13 USD / hour
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Customer Data Traceability Engineer
Renesas Electronics
Palm Bay, FL
- $159,000 to $198,000 USD / year
…strategic customer-engagement levels. The Senior Staff Quality Engineer will partner with customer engineering, supplier quality, operations, and executive teams while coordinating Renesas…
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Materials Senior Project Manager
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…with clients and coordinate the delivery of work products to support client…
Added 7 mins ago
Process Engineer II
Repligen Corp
Marlborough, MA
We are on the lookout for a process engineer who will be a key member of the Proteins and Chromatography network here at Repligen.
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Maintenance Engineer
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Eden Prairie, MN
- $34 to $41 USD / hour
Partner with engineering, operations, and technical teams to support customer success
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Maintenance Engineer
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- $34 to $41 USD / hour
Partner with engineering, operations, and technical teams to support customer success
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Water-Wastewater Engineer
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Orlando, FL
- $80,000 to $130,000 USD / year
We are seeking a Water/Wastewater Engineer to join a growing, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
Added 7 mins ago
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Maintenance Engineer
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Minnetonka, MN
- $34 to $41 USD / hour
Partner with engineering, operations, and technical teams to support customer success
Added 8 mins ago
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Copy of Quality Engineer
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Richmond, MI
- $65,000 to $95,000 USD / year
…precision, and teamwork drive every achievement. As a Quality Engineer, you will play a key role in ensuring that products exceed the highest standards of performance, safety, and…
Added 8 mins ago
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Maintenance Engineer
GPAC
Mound, MN
- $34 to $41 USD / hour
Partner with engineering, operations, and technical teams to support customer success
Added 8 mins ago
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Forward Deployed Engineer
True Talent Solutions Partners
New York, NY
- $165,000 to $215,000 USD / year
…helping turn deployment challenges into reusable practices that support secure, reliable AI adoption. The opportunity suits either a hands-on individual contributor or an engineer ready to…
Added 9 mins ago
Business Analyst - AI Prompts - Owner & Operator Portal
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Atlanta, GA · GA
We are seeking a Salesforce & AI Enablement Business Analyst to support the design, documentation, and continuous improvement of business processes, Salesforce-enabled workflows, and…
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Backend Engineer
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- $105,000 to $140,000 USD / year
At MD Integrations, we partner with digital health brands to power clinical care at scale. We specialize in men's and women’s health, dermatology, endocrinology, and weight management,…
Added 9 mins ago
WSFO Delivery Manager
Compass Datacenters
Dallas, TX
Compass is recruiting for an Operations Engineer, an individual contributor and resident technical expert supporting facility engineering, commissioning, troubleshooting, and vendor…
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Operations Engineer
Compass Datacenters
Dallas, TX
Compass is recruiting for an Operations Engineer, an individual contributor and resident technical expert supporting facility engineering, commissioning, troubleshooting, and vendor…
Added 10 mins ago
Staff Electrical Harness Design Engineer, Air Dominance and Strike
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Costa Mesa, CA
We are looking for an Staff EWIS Harness Engineer to join our rapidly growing team in Costa Mesa, CA. In this role, you will work closely with avionics, systems, manufacturing, and flight…
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Senior Mission Operations Engineer, Connected Warfare
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The Connected Warfare division builds systems to support and execute global command and control missions. We create joint, time sensitive, multi domain, ubiquitous, connected mesh…
Added 12 mins ago
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Professional Civil Engineer
GPAC
Fort Wayne, IN
- $100,000 to $150,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 13 mins ago
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Civil Engineer (PE or EIT)
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Greenville, SC
- $100,000 to $150,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
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Bridge Design Engineer
GPAC
Omaha, NE
- $85,000 to $120,000 USD / year
As a Bridge Design Engineer, you’ll move beyond drafting drawings to become a pivotal contributor to the structural integrity and safety of critical infrastructure. You’ll own technical…
Added 13 mins ago
Client Enablement Engineer
Kraken
New York City, NY
…You’ll have the ownership and responsibilities of a software engineer, alongside ownership of a client relationship. You have the ability to work confidently with clients and guide them…
Added 13 mins ago
Client Deployed Engineer
Kraken
New York City, NY
…You’ll have the ownership and responsibilities of a software engineer, alongside ownership of a client relationship. You have the ability to work confidently with clients and guide them…

Kraken

Client Enablement Engineer

New York City, NY, United States

The salary range for this role in NYC ranges on average from $140,000-$220,000 depending on relevant experience, role alignment, and technical/client management expertise demonstrated throughout the interview process.

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Job details

Pay: The salary range for this role in NYC ranges on average from $140,000-$220,000 depending on relevant experience, role alignment, and technical/client management expertise demonstrated throughout the interview process.
Posting language: English
Posted: Nov 6, 2026

Original job description

Help us use technology to make a big green dent in the universe!

Kraken https://kraken.tech/ powers some of the most innovative global developments in energy.

We create the technology that redefines utilities and unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide.

It’s an incredibly exciting time to work in energy. Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone.

🏡 Where you'll fit in:

Work directly with clients. Seek to understand. Be an expert on our platform. Know where to configure vs build to close a gap. Own the build and delivery of the outcome. See it through from end to end.

We’re building a small team in New York to close the gap between the needs of our clients and delivering their needs.

This is a hands-on engineering role, not a coordination role. You’ll have the ownership and responsibilities of a software engineer, alongside ownership of a client relationship. You have the ability to work confidently with clients and guide them through unfamiliar territory. That means leading discovery sessions, asking open questions and seeking to understand. You will build a deep platform knowledge in order to make sound technical decisions, build and ship those solutions, triage and fix issues and following through to make sure it delivered the outcome the client needed. You own this from end to end.

Expect a high pace environment, evolving approaches and problems without solutions. We’re looking for people who enjoy ambiguity and making progress in that environment.

🚀 What you’ll own:

Build client relationships. You will understand how clients actually work, working directly with operational teams and stakeholders to uncover friction, question assumptions and distinguish symptoms from root causes.
Lead the client conversation. Build trust, demonstrate ideas early and challenge requests constructively. Help clients adopt Kraken’s capabilities and ways of working, recognising when changing a process is a better answer than building custom software.
Turn unclear problems into buildable solutions. Investigate workflows, systems and data. Develop options, explain trade-offs and establish a practical path forward.
Build and ship. Start with Kraken’s existing capabilities and configuration, and design, implement, test and release production software where changes are needed. Build solutions that fit the platform rather than create unnecessary client-specific complexity.
Work agent-first. Use agents as a core part of investigation, development and testing. Give them useful context, direct their work and critically assess the results. You remain accountable for what ships.
Own the outcome beyond deployment. Make sure the solution works in practice, support adoption and verify that it addresses the original problem.
Work across Kraken. Partner with client engineering, delivery and product teams to decide whether a problem is best addressed through existing capabilities, a targeted change or the broader product roadmap. Bring in specialist expertise and balance immediate client needs with the long-term direction of the platform.
Extend the impact. Recognise when a solution can benefit other clients, and help turn successful approaches into reusable capabilities and ways of working.

🧠 What you’ll bring to the party:

Strong software engineering experience. You’ve independently delivered and maintained production software, and can navigate unfamiliar codebases, review changes and make sound technical decisions.
Demonstrated client-facing skills. You’ve worked directly with clients, led discovery or solution discussions, and explained technical choices to both engineering and non-technical audiences.
Practical problem-solving ability. You can take a messy operational problem, investigate what matters and build an effective solution without waiting for a complete specification.
An agent-first approach to building. You can use coding agents and AI-enabled tools effectively while applying your own engineering judgement to their outputs.
Ownership and follow-through. You take responsibility for whether your work solves the problem, not just whether the code is merged.
Comfort with ambiguity and pace. You make progress with incomplete information, test assumptions early and know when to move quickly or investigate further.
A collaborative engineering mindset. You work constructively with existing teams and build solutions others can understand, operate and maintain.
Patience and an ability to explain complex things in a simple way.

The focus of this team

Its focus is significant operational problems where investigation, inventive thinking and hands-on engineering can unlock meaningful improvements. You may work across different workstreams as priorities evolve. Owning the solution does not mean doing everything yourself, but it does mean staying accountable through to a working result.

Bonus points:

We'd be particularly excited if you bring one or more of the following:

Experience in energy, utilities, or billing and switching in regulated markets.
Experience with incident response or on-call for production systems.
A prior forward deployed engineer or customer-facing engineering role.
A track record of building internal tools or integrations that teams adopted.
Evidence of cutting handoffs or rework in a delivery process.

⭐️ Why you'll love it here:

Great medical, dental, and vision insurance options including FSAs.
Paid time off - we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need.
401(k) plan with employer match.
Parental leave. Biological, adoptive and foster parents are all eligible.
Pre-tax commuter benefits.
Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance.
Equity Options: every Kraken employee owns part of the business. We’re a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such.
Modern office or co-working spaces depending on location.
The salary range for this role in NYC ranges on average from $140,000-$220,000 depending on relevant experience, role alignment, and technical/client management expertise demonstrated throughout the interview process. While the broad salary range is listed, not all candidates will be placed at the top of the range - this will be determined by the overall fit for the position. If you have questions about this, just ask! Our recruiters are happy to provide more context.

Are you ready for a career with us? We want to ensure you have the right tools and environment to unleash your potential. If you have any accommodation requests, please contact us at inclusion@kraken.tech. We’ll do our best to tailor the experience to your needs so you can feel comfortable, confident and be at your best!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we’re looking for! At Kraken, we're creating a team of genuine, honest, empathetic people. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status.

*Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice https://kraken.tech/candidate-privacy-notice, (ii) Website Privacy Notice https://kraken.tech/privacy-notice and (iii) Cookie Notice https://kraken.tech/cookie-notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you’ve read, understood and consent to these terms

Please note that, in line with our current recruitment policy, we are unable to offer visa sponsorship for this position; applicants must have the right to work in the country that they're applying to, at the time of application.*

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