Patient Services Support Coordinator

Requisition Title

Patient Services Support Coordinator Requisition ID

2025-13692 # of Openings

2 Job Locations

US-NY-Syracuse Posted Date

1/20/2025 Category

Administrative/Clerical Location : Location

US-NY-Syracuse Requisition Post Information* : External Company Name

KPH Healthcare Services Location : Postal Code

13206 Location : Address

6040 Tarbell Rd. Position Type (Portal Searching)

Active Full Time

• Perform general secretarial and office duties including typing, filing, faxing, photocopying, and mailing
• Responsible for facilitating the cashing out of prescriptions from the Pharmacy POS system and ERX Mail Order module.
• Responsible for organizing and mailing letters to patients.
• Responsible for assisting the prior authorization process for Patient Benefits Specialists by physically handling, faxing, organizing, or otherwise distributing paperwork
• Responsible for providing support to Call Center Representatives who are not working physically in the facility
• Assist call center operations with miscellaneous reporting tasks
• Assist with the role of Patient Care Advocate including inbound calls, prescription, and delivery setup as necessary based on call volume.
• Role requires 100% attendance in the physical facility.
• Perform other duties as assigned

Educational Requirements:

• Minimum: High School Diploma or GED
• Preferred: AS Degree or higher in Business Administration or related field

Experience:

• Preferred: 0-2 years of experience in a similar position

Special Conditions of Employment:

• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position

Compensation

$17.00-18.00 per hour.

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.