Program Manager

Applications for this position will be accepted through 12/31/26. This position supports a contract that has not yet been awarded to the Company, and the application deadline and start date depend on the status of that contract. If the contract is not awarded, or if the customer requires the position to be staffed earlier than expected, the posting may close before 12/31/26. If the contract award is delayed, the application deadline may be extended, and this posting will be updated to show the new deadline. If the contract is not awarded, the position will not be filled.

Kadiak, LLC a Koniag Government Services company, is seeking a Program Manager to support Kadiak and our government customer. The position is remote. This position requires the candidate to be able to obtain a Public Trust.

Benefits include medical, dental, and vision insurance, 401(k) retirement plan, paid time off, paid parental leave, life and disability insurance, flexible spending accounts, commuter benefits and tuition reimbursement.

Kadiak LLC, a Koniag Government Services company, is seeking an experienced Program Manager to lead the Defense Health Agency (DHA) End User Services (EUS): Application, Workflow, Adoption, and Change Support (AWACS) program. The ideal candidate is a seasoned leader with deep expertise in end user services, change management, and healthcare IT operations, who is passionate about driving organizational success and committed to delivering mission-critical support to our government customer. This position requires prior experience with the DHA and or Military Health System (MHS).

The Program Manager will provide senior-level leadership and oversight of the AWACS program, ensuring the successful delivery of technical, operational, and clinical support services. This individual will apply extensive subject-matter expertise, industry best practices, and proven methodologies to analyze organizational needs, develop and implement effective solutions, and drive continuous improvement across the program.

In this role, the Program Manager will lead and direct the overall execution of the program, ensuring alignment with client objectives and contractual requirements, while providing specialized technical, operational, or clinical expertise to support program, project, and service delivery goals. The individual will oversee day-to-day program operations, ensuring quality, consistency, and timely resolution of issues, and will collaborate closely with clients, stakeholders, and cross-functional teams to ensure seamless service delivery and change adoption.

The Program Manager will also be responsible for preparing and reviewing technical and operational documentation, reports, and deliverables, and for contributing to process improvement initiatives that enhance overall program performance and efficiency. Communication of findings, risks, and recommendations to leadership, stakeholders, and other appropriate audiences will be a key part of this role, as will mentoring, guiding, and directing the work of program staff and subordinate leads. As a top-level subject-matter expert, the Program Manager may provide consultation on complex, high-impact projects and will report directly to an executive or director, providing regular updates on program status, risks, and achievements.

Education and Experience:

• This position requires a Master’s degree, with a PhD potentially required depending on contract or task order needs.
• Candidates must have 15 or more years of experience in program management or a related field, with demonstrated expertise in end user services, application support, workflow management, or organizational change support.
• Prior experience supporting DHA / MHS is required, along with proficiency in Microsoft Office products.

Required Skills and Competencies:

• The ideal candidate will bring extensive experience and sound judgment to independently plan, direct, and accomplish complex program goals, along with a strong understanding of end user services, application support, workflow design, and change management principles.
• This individual must be able to lead and direct the work of others, including subordinate leads and technical staff, and must possess exceptional written and verbal communication skills, with the ability to engage both technical and non-technical stakeholders effectively.
• The candidate should demonstrate the ability to analyze complex operational needs and develop effective, practical solutions, along with strong organizational and leadership skills to manage multiple priorities and competing deadlines.
• Preparing clear, concise technical and operational documentation is essential, as is experience contributing to process improvement initiatives and implementing best practices. The candidate must also be able to build and maintain effective relationships with clients, stakeholders, and cross-functional teams, and must be able to obtain and maintain any required security or facility clearances.

Desired Skills and Competencies:

• Preferred candidates will have experience managing large-scale IT service delivery programs within a federal or military health environment, along with familiarity with MHS systems, processes, and stakeholder structures.
• Experience with organizational change management methodologies and tools is a plus, as is holding a PhD in a relevant field.
• Prior experience reporting directly to executive leadership on program performance and strategic initiatives is also desirable.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352