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Added 9 mins ago
Senior Mechanical Engineer with CFD Expertise
Applied Research Associates, Inc.
Panama City, FL
ARA’s Engineering Science Division is seeking an experienced mechanical engineer with computational fluid dynamics (CFD) expertise to support the design, development, prototyping,…
Added 9 mins ago
Senior Specialist, Integration & Test Engineer
L3Harris
Melbourne, FL
L3Harris is seeking talented Integration & Test Engineers to support subsystem and system-level testing within the Systems Integration and Test Engineering subfunction. As an Integration &…
Added 9 mins ago
M
Principal Firmware Engineer
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
…attention to memory management; improve automated tests, continuous integration, DevOps workflows, and developer efficiency; and contribute to Rust adoption and effective AI-assisted…
Added 10 mins ago
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Principal Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
We are looking to welcome a Principal Software Engineer to a group of innovative, energetic and diverse engineers on the CoPilot Runtime Platform team, which is the engineering organization…
Added 10 mins ago
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Quantum Measurement Engineer
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $219,200 USD / year
…with stringent control of interfaces, materials quality, and process…
Added 10 mins ago
Product Engineer (AI-Augmented & Full-Stack Systems)
Kelly Services
Tampa, FL
Grow your career as a Product Engineer with an innovative global bank in Tampa, FL. Contract role with strong probability of extension and conversion. Will require working a hybrid schedule…
Added 10 mins ago
Operations Program Manager
Lockheed Martin
Orlando, FL
As a Project Engineer, you seek strategic and tactical collaboration within the team. Your passion lies in overcoming production obstacles, utilizing tools to enhance workflow, and…
Added 11 mins ago
Sr. Site Reliability Engineer, Playout
NBC Universal
Miami, FL
Ability to use Agile process for project management, development & tracking
Added 11 mins ago
EG
Cloud Engineer
Eliassen Group
Tallahassee, FL
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 20 mins ago
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Principal, Digital Security Engineer
Microsoft
TX · ND · MN · AZ · CO · Dallas, TX · Fargo, ND · Minneapolis, MN · Phoenix, AZ · Denver, CO · Dallas · Fargo · Minneapolis · Phoenix · Denver
- $130,900 to $272,300 USD / year
As a Principal, Digital Security Engineer you will take the lead in harnessing the power of AI to achieve customer leadership. Your efforts will be instrumental in executing solution sales…
Added 31 mins ago
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Senior Software Engineer
Microsoft
WA · CA · Redmond, WA · Mountain View, CA · Redmond · Mountain View
- $119,800 to $261,000 USD / year
If you’re a Senior Software Engineer passionate about AI innovation, Copilot experiences, and building systems that empower thousands of sellers and marketers worldwide, this is your…
Added 32 mins ago
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Senior Software Engineer
Microsoft
WA · GA · Redmond, WA · Atlanta, GA · Redmond · Atlanta
- $119,800 to $261,000 USD / year
…analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio…
Added 47 mins ago
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Lead Software Engineer - City
OKC
OKLAHOMA CITY, OK · Oklahoma City, OK
- $39.52 to $60.39 USD / hour
The Lead Software Engineer is responsible for being a lead technical resource on a team of software engineers and developers and ensuring the successful delivery of high-quality software…
Added 52 mins ago
Mechanial Engineer (R&D Engineer 2)
Los Alamos National Laboratory
Los Alamos, NM
…Group. The Group is seeking an early to mid-level R&D Mechanical Engineer to work closely with a diverse group of engineers, technologists and technicians on initiation train design, high…
Added 52 mins ago
Systems Engineer (R&D Engineer 2 or 3)
Los Alamos National Laboratory
Los Alamos, NM
Among other responsibilities, the Target Experimental and Support Team (AOT-OPS:TESTeam) spearheads the design, development, and construction of experimental end stations aimed at…
Added 52 mins ago
Neutron, Gamma, and Particle Sensing Systems Engineer (R&D Engineer 4)
Los Alamos National Laboratory
Los Alamos, NM
…Implementation group (ISR-7) is seeking an experienced systems engineer to join our diverse and collaborative team. As a member of ISR-7, your role will be to translate mission needs into…
Added 52 mins ago
R&D Engineer 3
Los Alamos National Laboratory
Los Alamos, NM
Los Alamos National Laboratory is seeking an experienced mechanical engineer to join the Space Instrument Realization Group (ISR-5). In this role, you will lead the design, analysis,…
Added 52 mins ago
Mechanical Engineer (R&D Engineer 2)
Los Alamos National Laboratory
Los Alamos, NM
…Group is seeking an early to mid-level R&D Optical/Mechanical Engineer to work closely with a diverse group of engineers, technologists and technicians on laser based initiation train…
Added 52 mins ago
Mechanical Engineer (R&D Engineer 2)
Los Alamos National Laboratory
Los Alamos, NM
…Group. The Group is seeking an early to mid-level R&D Mechanical Engineer to work closely with a diverse group of engineers, technologists and technicians on initiation train design, high…
Added 52 mins ago
Shock and Vibration Test Engineer (R&D Engineer 2/3)
Los Alamos National Laboratory
Los Alamos, NM
We are seeking a highly motivated engineer with a strong interest in applied structural dynamics and a passion for hands-on experimental work to join our Shock and Vibration Team. Our…
Added 52 mins ago
Structural Dynamics Engineer (R&D Engineer 2/3)
Los Alamos National Laboratory
Los Alamos, NM
We are seeking an engineer with a passion for structural dynamics to join the testing development and structural analysis (TDSA) team. Our mission is to improve dynamic analysis of weapons…
Added 52 mins ago
Control Account Manager (Science-Engineer Program Manager 2/3)
Los Alamos National Laboratory
Los Alamos, NM
As a Science-Engineer Program Manager 2-3 (SE-PM 2-3) within the Associate Laboratory Directorate for Weapons Production (ALDWP) you will manage control accounts within the Plutonium…
Added 52 mins ago
Early-Career R&D Electrical Engineer - System Test and Integration, Onsite
Sandia National Laboratories
Albuquerque, NM
We are seeking a highly motivated Electrical Engineer to join our ND system-level tester development team. This small, focused team is responsible for the design, development, and delivery…
Added 52 mins ago
Team Lead - CINT Integration Lab, Onsite
Sandia National Laboratories
Albuquerque, NM
The Center for Integrated Nanotechnologies (CINT) is seeking an experienced experimental research scientist/engineer to lead our dynamic team in the Integration Lab (IL). The CINT IL…
Added 53 mins ago
EG
Cloud Engineer
Eliassen Group
Santa Fe, NM
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…

Koniag Government Services

Automation Engineer

Washington, DC, United States

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Job details

Posting language: English
Posted: Aug 18, 2026

Original job description

Koniag IT Systems, LLC, a Koniag Government Services company, is seeking an Automation Engineer to support KITS and our government customer in Washington, DC. The position is hybrid, requires 2 days onsite. This position requires the candidate to be able to obtain a Public Trust.

Benefits include medical, dental, and vision insurance, 401(k) retirement plan, paid time off, paid parental leave, life and disability insurance, flexible spending accounts, commuter benefits and tuition reimbursement.

Koniag IT Systems (KITS) is seeking a skilled Automation Engineer to join a high-performing IT operations team supporting enterprise service management environments. The ideal candidate is a technically proficient professional with deep experience in IT service management platforms, process automation, and workflow optimization. This individual will play a critical role in designing, developing, and implementing automation solutions that streamline ITSM processes, reduce manual effort, and improve service delivery outcomes across the enterprise.

The ITSM Automation Engineer will be responsible for designing, building, testing, and maintaining automation solutions within enterprise ITSM platforms and connected systems, with a focus on improving the efficiency, consistency, and quality of IT service delivery processes. This individual will work closely with service desk teams, IT operations staff, process owners, and business stakeholders to identify automation opportunities, engineer scalable solutions, and drive continuous improvement across the ITSM ecosystem.

Principal responsibilities will include but are not limited to:

Design, develop, implement, and maintain automation workflows, scripts, and integrations within enterprise ITSM platforms such as ServiceNow, Remedy, Jira Service Management, or equivalent tools.
Analyze existing ITSM processes - including incident management, problem management, change management, request fulfillment, and asset management - to identify inefficiencies and opportunities for automation.
Build and configure workflow automations, business rules, event-driven triggers, scheduled jobs, and orchestration flows within the ITSM platform to reduce manual effort and improve process consistency.
Develop and maintain integrations between the ITSM platform and external enterprise systems, including monitoring tools, identity management platforms, cloud environments, and collaboration tools, using REST APIs, webhooks, and middleware solutions.
Collaborate with service desk leads, process owners, and IT operations teams to gather automation requirements, define acceptance criteria, and validate delivered solutions against business needs.
Support the implementation and automation of AIOps and event management capabilities, including alert correlation, noise reduction, and automated incident creation from monitoring platforms.
Engineer self-service automation capabilities, including virtual agent chatbots, automated ticket routing, auto-resolution workflows, and end-user self-help request fulfillment.
Develop and maintain automated reporting, dashboards, and performance metric workflows to support ITSM governance and continuous service improvement activities.
Conduct thorough testing of automation solutions, including unit testing, integration testing, and user acceptance testing, prior to production deployment.
Maintain accurate and up-to-date technical documentation for all automation solutions, including workflow designs, integration architecture diagrams, configuration records, and runbooks.
Monitor deployed automation solutions for performance, reliability, and accuracy, proactively identifying and resolving issues to minimize service impact.
Participate in Agile or iterative development sprints, contributing to backlog grooming, sprint planning, and retrospective activities related to ITSM automation initiatives.
Stay current with ITSM platform updates, automation technologies, and industry best practices, providing recommendations for platform enhancements and new automation opportunities.
Support change management and organizational adoption efforts related to newly deployed automation solutions, including end-user training and stakeholder communication.

Education and Experience:

Required:

Bachelor's degree in Information Technology, Computer Science, Computer Information Systems, or a related field from an accredited college or university, or equivalent work experience.
8+ years of experience in IT service management, ITSM platform administration, or IT operations engineering roles.
4+ years of hands-on experience developing automation workflows, scripts, or integrations within an enterprise ITSM platform such as ServiceNow, Remedy, or Jira Service Management.
Demonstrated experience integrating ITSM platforms with external enterprise tools and systems via REST APIs, webhooks, or middleware.

Required Skills and Competencies:

Exceptional communication skills in English – both written and oral – with the ability to effectively engage both technical teams and non-technical business stakeholders.
Deep hands-on experience with enterprise ITSM platforms, including configuration, workflow development, and administration within ServiceNow, Remedy, Jira Service Management, or equivalent tools.
Proficiency in scripting and development languages relevant to ITSM automation, including JavaScript, Python, PowerShell, Bash, or equivalent languages.
Strong understanding of ITSM processes and frameworks, particularly ITIL-based incident, problem, change, request, and asset management processes.
Experience designing and implementing event-driven automation, business rules, workflow orchestration, and scheduled job frameworks within ITSM platforms.
Knowledge of REST API development and consumption, including experience building and managing integrations between ITSM platforms and enterprise systems such as Active Directory, monitoring tools, cloud platforms, and collaboration suites.
Familiarity with AIOps concepts and event management integrations, including alert correlation, noise reduction, and automated incident generation from infrastructure and application monitoring tools.
Experience developing virtual agent, chatbot, or self-service automation capabilities within ITSM platforms to support end-user request fulfillment and issue resolution.
Strong analytical and problem-solving skills with the ability to deconstruct complex ITSM processes and design efficient, scalable automation solutions.
Experience conducting testing activities for automation solutions, including unit, integration, and user acceptance testing.
Ability to develop and maintain clear and comprehensive technical documentation, including workflow diagrams, integration specs, and operational runbooks.
Familiarity with Agile development methodologies and the ability to contribute effectively within iterative delivery frameworks.

Security Requirement:

Ability to obtain Public Trust

Desired Skills and Competencies:

ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD), or ServiceNow Certified Implementation Specialist (CIS) certification.
ITIL v4 Foundation or higher certification (e.g., ITIL Practitioner, ITIL Managing Professional).
Experience working in a federal government IT environment, including familiarity with FISMA, FedRAMP, and related compliance and security frameworks.
Familiarity with DevOps and CI/CD pipeline concepts and their application to ITSM platform development and deployment workflows.
Experience with low-code/no-code automation platforms such as Microsoft Power Automate, UiPath, or similar robotic process automation (RPA) tools in the context of ITSM process automation.
Knowledge of enterprise monitoring and observability platforms such as Splunk, Dynatrace, SolarWinds, or equivalent tools and their integration with ITSM systems.
Experience with cloud platforms such as Microsoft Azure, AWS, or Google Cloud Platform and their native automation and workflow orchestration services.
Familiarity with configuration management databases (CMDB) and the automation of asset discovery, reconciliation, and lifecycle management processes.
HDI or ITIL Practitioner certification relevant to service management process design and improvement.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

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