Jobs in the United States

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Added 1 min ago
Cúram Developer – Mid-Level (NC FAST O&M)
Mfinite Consulting
Raleigh · Raleigh, NC
Reporting status to the NC FAST Project Manager and following DHHS policies and procedures
Added 12 mins ago
Configuration Analyst
SAIC
Colorado Springs, CO
…Springs, Colorado. In support of the government customer, the SAIC Program Manager (PM), and the Chief Engineer (CE) are seeking a Configuration & Data Management Analyst to perform…
Added 19 mins ago
EC
Project Engineer (Commercial Construction)
Engelberth Construction, Inc.
Colchester, VT
- $65,000 to $90,000 USD / year
The Project Engineer supports project teams from preconstruction through closeout, ensuring technical documentation, coordination, and project controls are executed accurately and…
Added 19 mins ago
EC
Project Engineer (Commercial Construction)
Engelberth Construction, Inc.
Concord, NH
- $65,000 to $90,000 USD / year
The Project Engineer supports project teams from preconstruction through closeout, ensuring technical documentation, coordination, and project controls are executed accurately and…
Added 20 mins ago
Construction Superintendent
Optimum Energy Co LLC
Rockdale, TX
The Construction Superintendent is the senior field leader for Optimum Energy on the T1 project in Rockdale, Texas. This role reports to the Construction Project Manager and runs major…
Added 21 mins ago
NC
Maintenance Manager - Chicago
North Coast Container
Chicago, IL
- $110,000 to $135,000 USD / year
As Maintenance Manager, you will own the machinery that makes that possible. You will lead the maintenance team, run the preventive maintenance program, manage the department budget, and…
Added 23 mins ago
Systems Operations Engineer
Arlington County VA
Arlington, VA
…potential impacts of proposed actions, and evaluate a wide range of technical, political, and managerial factors when recommending strategies and actions to achieve program objectives;…
Added 27 mins ago
Sr. Manufacturing Engineer
Ascend Performance Materials Operations LLC
Pensacola, FL
The engineer also provides technical support for site utilities, including steam generation and distribution, cogeneration, steam turbines, electrical distribution, compressed air,…
Added 28 mins ago
Proposal Writer/Manager
ShorePoint
Remote, United States
We are seeking a Proposal Writer/Manager with experience supporting federal proposals in a dynamic, fast-paced public sector environment. This role develops responsive, customer-focused…
Added 29 mins ago
Product Cybersecurity & Compliance Manager
Strattec Security Corp.
Auburn Hills, MI
In this role, you will serve as the central technical authority and act as the "glue" connecting engineering, quality, manufacturing and global customers. While this position does not have…
Added 31 mins ago
Associate Product Owner
CCS
Remote, United States
Possesses exceptional technical skills in MS Office; which are all necessary for the creation of analyses reports and presentations, for senior leadership, relevant stakeholders, and team.…
Added 33 mins ago
Human Dimensions Research Manager (SME II) - Temp
FedWriters, Inc.
UNAVAILABLE
…real coastal communities. As the Human Dimensions Research Manager & National CAN Coordinator supporting NOAA's Ocean Acidification Program (OAP) and Global Ocean Monitoring and Observing…
Added 33 mins ago
AUS Agg Plant N/S Equipment Operator 4269719 11/06/26
Lone Star Paving
Georgetown, TX
…aggregate operations with direction provided by his/her direct manager to minimize downtime and optimize…
Added 36 mins ago
A
Program Manager
Alluvionic
Port Hueneme, CA
- $173,892 to $226,414 USD / year
Alluvionic is seeking an experienced Program Manager to support the Naval Surface Warfare Center, Port Hueneme Division. The role focuses on planning, executing, and managing financial and…
Added 37 mins ago
BS
Subcontracts Manager
Brookhaven Science Associates, LLC
Upton, NY
- $128,900 to $213,950 USD / year
The Subcontracts Manager, a leadership position reporting to the Procurement Operations Group Manager, is responsible for technical oversight, guidance, and leadership of a staff of…
Added 37 mins ago
BS
Associate Business Specialist
Brookhaven Science Associates, LLC
Upton, NY
- $79,850 to $115,800 USD / year
Support the Business Operations Manager(s) and Business Specialists with financial and business operations activities, including:
Added 38 mins ago
Principal Trainer - Optesia
Piedmont Healthcare Inc.
Remote, United States
…workflows. They develop and lead the implementation of the training program and associated training materials for their respective application(s) in coordination with other Principal…
Added 38 mins ago
Principal Trainer - Cupid/Radiant
Piedmont Healthcare Inc.
Remote, United States
…workflows. They develop and lead the implementation of the training program and associated training materials for their respective application(s) in coordination with other Principal…
Added 39 mins ago
DSUS Site Manager
Daifuku
Pensacola, FL
With guidance from Regional Manager/Director, is responsible for the business decisions of the site, including reviewing accuracy of financial reporting, accounts payable, accounts…
Added 39 mins ago
Pipe Support Division Manager
PACE Supply
Rohnert Park, CA
PIPE SUPPORT DIVISION MANAGER - Lead a division. Own a product line. Build a market. If you know pipe hangers, strut, clamps and seismic restraint the way most people know their own…
Added 39 mins ago
Sourcing Category Manager
ProDriven Global Brands
Austin, TX
The Sourcing Category Manager is responsible for managing commercial relationships with Suppliers in assigned core commodity and product category areas across the organization.…
Added 40 mins ago
Mechanical Engineering Intern
Canyon Aeroconnect
Prescott, AZ
MINIMUM EDUCATION & EXPERIENCE – Enrolled in and engineering, technical or scientific program (or similar related degree program for project management)
Added 40 mins ago
JA
Engineer Avionics
JetBlue Airways Corporation
Orlando, FL · Long Island City, NY
- $72,000 to $118,400 USD / year
Complete feasibility studies by studying project concepts, objectives, priorities, and requirements; conducting aircraft surveys; identifying and establishing technical solutions; preparing…
Added 40 mins ago
Technical Program Manager
Q-Edge Corporation, Foxconn
Houston, TX
Position Title: TPM Engineer (Technical Program Manager)
Added 41 mins ago
Indirect Tax Audit Manager
NWN Carousel
Exeter, RI · Exeter
…Customer Success, Operations, Product Management, and IT. The Manager will establish audit strategy, direct complex audit matters, strengthen controls and processes, and ensure accurate,…

Kong

Staff Engagement Manager

Sacramento, CA, United States

$137,900 to $197,000 USD / year

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Job details

Pay: $137,900 to $197,000 USD / year
Posting language: English
Posted: Nov 4, 2026

Original job description

Are you ready to unlock intelligence?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About the Role:

We are looking for an Engagement Manager to join the growing Professional Services team at Kong. As an Engagement Manager, you will have the opportunity to work across the entire customer lifecycle to drive a prescriptive outcome(s) and successful delivery of engagements and programs for key customers. The engagement manager will ensure our customers are getting the most value out of Kong products and will help prepare, manage, and deliver strategic engagements across the defined install base. As a primary professional services contact and ambassador for our customers, the engagement manager is a strategic, long-term, relationship-based customer-facing role. Apart from driving successful delivery of services engagements, the Engagement Manager will focus on driving day to day professional services operations. This is an important role and requires someone with very strong thought organization, and communication skills along with the ability to multitask, context switch, and manage customer escalations. Working at Kong presents a unique opportunity to help customers modernize their approach to IT to embrace Cloud Native development principles.

What You'll Do:

Customer Delivery

Own and lead selected, simultaneous billable customer engagements and manage customer expectations and drive prescriptive outcomes during the entire customer lifecycle (Post Sales, Delivery, and Value Realization)
Work with customers and stakeholders to understand and analyze engagement scope, requirements, time, cost, benefits, etc. Drive the engagement lifecycle end to end to deliver business outcomes
Own and drive project management activities and oversee completion of engagement kickoffs, project charters, and deliverables, managing schedules, meeting milestones, and ensuring success throughout the engagement lifecycle end to end to deliver business outcomes
Prepare customer-facing and internal collateral such as solution presentations, blueprints, reusable artifacts, project plans, burndown, and status reports
Identify, prioritize, and own resolution of internal and customer escalations & project risks, driving an effective resolution across technical, business, and executive stakeholders

Makes use of productivity tools like FinancialForce, Salesforce, Metabase, Trello, etc. to maintain and manage programs of multiple onboarding and implementation projects along with reporting on key business metrics (Billings, Utilizations, Resource Capacity, and Forecasting)

Professional Services Operations

Assist Services leadership team with resource assignment and management in Financial Force
Ensure timely completion of Month and Quarter end close process and complete new PS employee onboarding with content tailored to the new hires’ positions
Coordinate with cross functional teams to obtain relevant data about the project opportunity and staffing requirements
Become a subject matter expert for services personnel on all processes related to services revenue: time entry, project management processes relate to operations, customer billing, and staff utilization
Continually provide suggestions and implement improvements to business and reporting processes that keep up with the changes in the organization
Support Professional Services staff to better understand revenue, hours, and target attainment goals

What You'll Bring:

Strong project/program management and services delivery experience with a track record of delivery for strategic customers on time and within budget
Deep experience working with project financial fundamentals and PSA tools such as Financial Force to own and drive operational activities(Reporting, Forecasting, and Tracking)
Excellent customer-facing skills and ability to communicate with executives as well as other stakeholders at customer sites and cross-functionally within Kong. Ability to demonstrate relationship building internally and externally
Exceptional organizational and change management skills with an ability to manage competing client demands
Excellent presentation skills along with a strong understanding of professional services business metrics in a SaaS software environment. Ability to manage critical and political situations with business stakeholders with strong interpersonal skills
Proven team player, and team builder who loves to work in a fast-growing and roll up their sleeves in a dynamic environment and is able to keep pace with constant change

About Kong:

Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic - on any model, any cloud. For more information, visit www.konghq.com http://www.konghq.com.

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Skills

Sales
Project management
Presentation skills
Salesforce
Trello
Onboarding
Reporting
Forecasting
Program management
Relationship building
Change management
Interpersonal skills

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