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CNP Dishwasher- Part Time
Beta Academy
Houston, TX
- Part-time
…food preparation and consumption. By automating the cleaning process, the dishwasher helps maintain a clean and safe environment, and allows the CNP staff to focus on other tasks, ensuring…
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Senior Manager, Security Operations Center
Rubrik
Washington, DC
Rubrik is hiring a Senior Manager to lead our Security Operations Center, including our FedRAMP-authorized environment. Incident response sits at the core of what the SOC does, alongside…
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SAP Tech Arch S/4HANA Migration-Manager
PwC
Washington, DC
As a SAP Tech Arch S/4HANA Migration-Manager you will lead SAP technology work focused on S/4HANA migration planning, solution architecture, and client delivery within our Advisory…
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Audiologist - Remote
GN Hearing
Washington, DC
…forward-thinking Remote Audiologist to work closely with the operations and customer experience team to provide best in class service to Jabra Hearing clients. This position reports…
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Program Manager
Office of Personnel Management
Washington, DC
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SAP Tech Director Generalist ( S/4 Migration, Appdev,integration, brown/blue, RISE+ AI)
PwC
Washington, DC
Directing delivery of digital tooling, automation, and process optimization to improve operational efficiency
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OPERATIONS MANAGER (EVS) 3rd Shift - Washington DC
Compass Group, North America
Washington, DC
Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of…
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General Cleaner Home Depot Warrenton 25 hrs/week Monday through Friday 5:00 AM–10:00 AM
Blue Chip Pros
Warrenton, OR
Performs other duties as assigned or directed by supervisor and/or Account Manager (this could include, but is not limited to, floor care – stripping and waxing floors, extraction and…
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Vice President - Federal Acquisition
Censeo Consulting Group
Washington, DC
As A VP Federal Acquisition (Senior Program Manager), you will lead a multidisciplinary team helping AAS strengthen its operations and execute its mission. Your team will support a…
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Integrations Program Manager
Meta
Washington, DC
Meta is seeking an Integrations Program Manager to lead complex, cross-functional integration programs that connect Meta's products, platforms, and operations at scale. In this role, you…
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Program Support Technician
NuAxis Innovations
Washington, DC
Create and update ServiceNow tickets as part of the Enterprise Service Desk walk-in operations.
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Program Manager
Office of Personnel Management
Washington, DC
Added just now
Pega Lead System Architect-Manager
PwC
Washington, DC
As a Pega Lead System Architect-Manager, you will design and implement seamless integration solutions and robust platform architectures for clients, optimizing technology infrastructure for…
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Senior Product Manager, Technical, Database Services
Amazon Development Center U.S., Inc.
Seattle, WA
Transform how the world's biggest companies run mission-critical applications in the cloud. As a Product Manager for Amazon Relational Database Service (RDS), you'll drive new products and…
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Operations Manager
Amazon.com Services LLC
Kent, WA
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an…
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Sr. Operations Manager
Amazon.com Services LLC
Memphis, TN
The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area…
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Operations Manager
Amazon.com Services LLC
Gardner, KS
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an…
Added just now
Operations Manager
Amazon.com Services LLC
Gardner, KS
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an…
Added just now
Product Development Engineering Manager
Spectrum Plastics Group
Tucson, AZ
…Oversees all New Product Development projects through Stage Gate process to commercialize new…
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ASSISTANT MANAGER
GSP Transportation
Greer, SC
Act as the Airport Manager in their absence - make independent decisions on staffing, operations, and customer matters
Added 1 min ago
Senior Billing Analyst
HighTower Advisors
Chicago, IL
…accounts related to advisory fee billing. You will report to the Manager, while also working with two analysts. You will help implement processes and protocol, while working with other…
Added 1 min ago
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Fitness Trainer
Planet Fitness - Excel Fitness
Crowley, TX
- $13 USD / hour
Reports to: General Manager (GM) / Assistant Manager (AM)
Added 1 min ago
VH
Regional Director
VenVisor Health
AR
- $110,000 to $120,000 USD / year
Facilitate communication regarding policy and process updates, questions related to HTR and Care Management reports
Added 1 min ago
Technical Project Manager III | Legal, Privacy & Compliance
Linda Werner & Associates
United States
The ideal candidate is a highly organized, proactive project manager who thrives in a fast paced environment, excels at navigating complex organizations, and can independently drive…
Added 1 min ago
SN
Program Coordinator
Sierra Nevada Journeys
PORTOLA, CA
- $24 to $26 USD / hour
…The Program Coordinator will work closely with the Programs Manager and the Director of Programs to coordinate and develop educational programs for our Outdoor Overnight Learning, Community…

Kong

Director Partner Programs & Operations Manager

Remote, United States

$150,000 to $220,000 USD / year

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Job details

Pay: $150,000 to $220,000 USD / year
Posting language: English
Posted: Nov 3, 2026

Original job description

Are you ready to unlock intelligence?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

Partners are one of Kong's biggest levers for AI Gateway pipeline and bookings, and our partner business is growing fast. Kong is hiring a Director, Partner Operations to build the operating model that helps it scale.

You'll be the operating partner to the Ecosystem VP and Partner Sales leaders, sitting in Revenue Operations. You own how partner business flows through Kong - registration, deal structure, attribution, crediting, and payout - and you bring an AI-first mindset to how it runs.

KEY RESPONSIBILITIES:

Business partner to Ecosystem leadership Serve as the strategic and operational partner to the Ecosystem VP and Partner Sales leaders across theaters. Run an AI-assisted operating cadence - forecast and pipeline reviews, QBRs, and executive reporting - where the prep is automated and meetings go to decisions. Facilitate cross-functional alignment on people, then process, then systems, so changes are agreed before they are configured.

Partner GTM strategy & planning Lead annual and quarterly planning for the partner organization, including targets, capacity, and coverage. Help build a business that maximizes the impact of partner investments and resources.

Rules of engagement, deal registration & attribution Own the rules that govern how partner deals are registered, protected, sourced, and credited, including sourced vs. influenced credit, lookback windows, and the line between partner credit and partner marketing credit. Encode them into systems and agents so they apply automatically.

Partner lead & deal workflows: Define and own how partner-touched leads and deals move between ADR, PSD, and AE, including routing, SLAs, and prioritization. Cover partner event leads, prospective partners, existing partners, and deal registrations, and give PSDs one view of the leads that need their action.

Partner deal execution Partner with Deal Desk, Finance, and Legal to make partner deals easy to structure, discount, and book across resale, referral, and cloud marketplace routes

Partner compensation & crediting Partner with Incentive Compensation on channel-neutral crediting and referral fees, so sellers choose the best route to market.

Manage cloud marketplace operations: Own Kong’s cloud marketplace operations across AWS, Microsoft Azure, and Google Cloud, including listings, private offers, channel partner private offers (CPPOs), and co-sell registration. Lead the launch of marketplaces in new regions, and manage marketplace dynamics with Deal Desk, Finance, and the cloud alliances team, including fees, customer commit drawdown, and partner involvement on marketplace deals.

Performance insights & data quality Define and report the partner KPIs that matter, give every partner leader a run-the-business view, and keep partner data accurate.

Partner marketing measurement & MDF Work closely with Partner Marketing and Marketing Ops to define how partner marketing is measured. Tie MDF and event spend to registered deals by capturing funding source on deal registrations, and report sourced and influenced pipeline separately. Operational playbooks & enablement Build and maintain the partner operations handbook and repeatable workflows, from partner onboarding to software access, including prospective partner intake and ADR and PSD training on routing rules, so every seller knows the process on day one.

Systems & data architecture Own partner data design and routing rules. That includes partner account structure, alignment of deal registration approval with lead routing, and alerts when opportunities open on partner accounts. Evaluate whether the PRM remains the right long-term fit.

AI & automation roadmap Own the Partner Operations AI roadmap: find the highest-leverage workflows, build or buy the agents and automations, and measure the hours returned to the field. Own business requirements for partner tooling across Salesforce, PRM, and CPQ.

Lean, high-output team Build a small team of AI-native operators, and work across Sales, Marketing, Finance, Legal, and Customer Success to drive change as the ecosystem scales.

Required Experience:

10+ years in Partner or Channel Operations, Revenue Operations, or Sales Strategy & Operations at a B2B SaaS or infrastructure software company, including 3+ years leading partner operations - with direct ownership of deal registration, rules of engagement, and partner attribution.
3+ years experience operating a multi-type, multi-region partner ecosystem - GSIs, regional SIs, resellers, distributors, ISVs, and hyperscalers.
Hands-on partner deal execution end to end - resale, referral, and cloud marketplace transactions, partner discounting, and order form requirements - in partnership with Deal Desk and Finance.
3+ years experience leading partner planning - targets, quota, capacity, and coverage and designing channel-neutral crediting with Incentive Compensation.
Proven track record as a trusted advisor to VP-level Partner or Sales leaders, with the presence to hold a governance line and the judgment to know when to evolve it.
Deep Salesforce fluency (opportunity design, sourcing fields, reporting) plus PRM and BI tools, and hands-on use of AI tools to automate ops workflows.

Preferred experience:

Hyperscaler co-sell and marketplace mechanics: AWS ACE and ISV Accelerate, Marketplace private offers, Microsoft co-sell, and Google Cloud Partner Advantage.
Experience supporting a shift to usage-based or consumption pricing and reflecting it in partner deal structures and crediting.
Experience leading a team from building processes to running them at scale.
API, cloud infrastructure, or AI platform experience.

About Kong:

Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic - on any model, any cloud. For more information, visit www.konghq.com http://www.konghq.com.

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