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Job Overview
The Senior Mining Application Engineer provides mining application expertise to Product Management, Engineering, Service, regional teams, distributors, and customers. This role supports field studies, validation testing, equipment sales, machine optimization, and continuous improvement through production and cost analysis, machine data analytics, Total Cost of Ownership models, and customer-facing technical support. The position also provides feedback on the Surface Mining product line based on machine performance, field observations, and Voice of the Customer insights.
Key Job Responsibilities
-Support product managers with application and mining engineering expertise, including production and cost analysis, technical questions, and market studies.
-Assist regional teams, distributors, and factory teams with equipment proposals, sales presentations, machine configuration, fleet sizing, Total Cost of Ownership models, targeted marketing materials, and technical questions related to machine application.
-Plan and conduct customer-site application studies, production and cost studies, site audits, and validation testing; present findings and recommendations to customers and internal stakeholders.
-Analyze and benchmark machine and fleet data using the Smart Solutions Big Data platform and other sources to support validation testing, application studies, optimization, and continuous improvement projects.
-Partner with the Analytics team to improve system functionality and develop future requirements.
-Collaborate with Engineering to plan, support, or execute validation testing of new machines, configurations, and technology, and provide customer and field input during design reviews.
-Support continuous improvement activities and major customer studies, including developing and documenting new analysis techniques such as drone video with data overlays.
-Capture and communicate Voice of the Customer feedback, machine performance, and field issues to inform product design and the direction of the Surface Mining product line.
-Maintain and enhance production and cost estimation tools and databases containing machine productivity, reliability, and cost information.
-Provide input to Marketing Communications and review animations and videos for accuracy related to mining operations.
-Deliver mining application training, including Mining 101.
-Represent the company at industry conferences and job fairs; write and present papers related to machine application and optimization; support intern recruitment and initial screening and interviews for Application Engineer candidates.
-Mentor and coach other application engineers, support their career development, and encourage collaboration across product teams.
Qualifications/Requirements
-Mining engineering background with 4–8 years of experience in surface mining applications.
-Knowledge of electric drive trucks, drills, wheel loaders, shovels, and the overall operation of haulage systems.
-Experience with capital equipment justifications, Total Cost of Ownership models, and annual mining operating budgets.
-Strong presentation and problem-solving skills, with the ability to guide non-expert functions in developing products for specific mining applications.
-Ability to access, compile, and analyze machine data and translate findings into actionable information.
-Ability to design, plan, and execute machine tests and application studies.
-Understanding of the mechanical, electrical, hydraulic, and structural engineering principles behind equipment designs.
-Ability to create and use complex Excel spreadsheets or equivalent tools to calculate and summarize machine productivity and costs for various machine configurations and applications.
-Ability to manage multiple priorities and deadlines, work independently, and maintain effective relationships with customers, managers, and peers.
-Ability to independently conduct or lead customer visits, field studies, site audits, and technical presentations.
-Ability to travel globally up to 50%, including occasional weekend travel, extended travel time, and work at non-standard hours.
-Ability to work at customer surface mine operations and safely access heavy mining machinery, including vertical ladders and elevated areas requiring fall-restraint equipment.
-Ability to occasionally lift up to 50 pounds when carrying test equipment or installing monitoring equipment.
-Ability to work at remote mine sites, including high elevations, extreme temperatures, dust, high noise levels, low-light areas, and other typical mine-site conditions, using required personal protective equipment.
-Ability to meet customer site-access requirements, which may include medical examinations.
-Physical work location at the Komatsu South Harbor facility.
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
- Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
- 401k and/or employee savings programs
- Employee time off (vacation and designated holidays)
- Employee and family assistance programs
- Disability benefits
- Life insurance
- Employee learning and development programs
Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.