Jobs in the United States

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Added 4 mins ago
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Robotics Field Integration Specialist
Aerotek
Oakland, CA
- $52 to $60 USD / hour
…deployment while taking on a highly hands-on role in prototype development, testing, and field operations. The position offers high visibility and the opportunity to influence product…
Added 5 mins ago
Software Development Engineer
JST Manufacturing
Meridian, ID
The Software Development Engineer will contribute to the research team by developing new and improving existing designs, for Mechanical, Chemical, and Software Engineering, through the…
Added 13 mins ago
SQA Tester (Remote)
GovCIO
Providence, RI
Experience in the software development lifecycle
Added 13 mins ago
Software Engineering, Team Manager
Pearson
Providence, RI
Description - Lead engineering teams that support critical assessment services, with three opportunities across Vue Testing Services, OnVue Exam Developer and Test Delivery in United…
Added 13 mins ago
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AI Program Manager
CAI
Providence, RI
- $80 to $90 USD / hour
Familiarity with Agile methodologies and software development lifecycle practices
Added 17 mins ago
Principal Engineer
BAE Systems
Norfolk, VA
…the broad application of marine / mechanical / manufacturing engineering principles to the development of solutions for the customers’ challenging repair and modernization…
Added 17 mins ago
SYSTEMS ENGINEER / ARCHITECT
Victor, NY
The Systems Engineer / Architect will work closely with software engineering, hardware engineering, product owners, program management, development partners, and other product stakeholders…
Added 22 mins ago
SQA Tester (Remote)
GovCIO
Bismarck, ND
Experience in the software development lifecycle
Added 22 mins ago
Software Engineering, Team Manager
Pearson
Bismarck, ND
Description - Lead engineering teams that support critical assessment services, with three opportunities across Vue Testing Services, OnVue Exam Developer and Test Delivery in United…
Added 22 mins ago
A
Land Surveyor - Hyperscale Data Center
Actalent
Bismarck, ND
- $40 USD / hour
Support underground utility, electrical distribution, duct bank, stormwater, and site development activities.
Added 22 mins ago
C
AI Program Manager
CAI
Bismarck, ND
- $80 to $90 USD / hour
Familiarity with Agile methodologies and software development lifecycle practices
Added 28 mins ago
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Sales Development Representative, Observability
Snowflake
Menlo Park, CA
- $50,400 to $66,150 USD / year
We are looking for a Sales Development Representative to join us at the ground floor of this expansion. At Observe, the SDR program isn't just a department - it’s our leadership pipeline.…
Added 32 mins ago
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Systems Integration Engineer
Jobot
Gaithersburg, MD
- $150,000 to $175,000 USD / year
Our engineering team is seeking an experienced Systems Integration Engineer to help integrate, configure, maintain, and troubleshoot commercial software and hardware across Red Hat…
Added 32 mins ago
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QA/Test Engineer
Jobot
Gaithersburg, MD
- $150,000 to $175,000 USD / year
We are supporting a mission-critical FAA aviation program focused on the Alaska Automation Capability (AAC), part of the Leidos Flight Service Program. This initiative involves developing…
Added 37 mins ago
Assistant Rail Structures Engineer
Olsson
Omaha, NE
As an Assistant Engineer on the Rail Structures team at Olsson, you will support a variety of routine engineering tasks that enhance your technical knowledge and familiarity with industry…
Added 39 mins ago
Senior Solution Architect - Platform Reliability & SRE
Zurich Insurance Company Ltd.
New York, NY
…combine solution architecture with modern Site Reliability Engineering, setting the architecture and reliability standards the whole program builds…
Added 53 mins ago
C
AI Program Manager
CAI
Augusta, ME
- $80 to $90 USD / hour
Familiarity with Agile methodologies and software development lifecycle practices
Added 54 mins ago
DevOps Engineer I (Ability to Obtain Secret clearance Required)
Akima, LLC
Herndon, VA
…to provide recommendations and assistance regarding systems engineering and development. This role also supports various projects as required. To join our team of outstanding professionals,…
Added 54 mins ago
Senior Director Business Development and Capture - Training Solutions
Akima, LLC
Huntsville, AL
The Senior Director of Business Development and Capture for Training Solutions leads the identification, qualification, shaping, capture, and transition of new business across Akima’s…
Added 54 mins ago
Director, Business Development and Capture Management - DoD IT
Akima, LLC
Herndon, VA
…Architecture, Enterprise IT, Cloud Migration, Cybersecurity, Software Development, Data Server Consolidation, IT Modernization and AI/ML…
Added 54 mins ago
Mac Engineer II
Akima, LLC
Ashburn, VA
…hands-on role bridges day-to-day end-user support and platform engineering execution: resolving Tier II–IV macOS and endpoint-management issues, supporting onsite users through walk-up and…
Added 55 mins ago
Senior Vice President, Artificial Intelligence and Research (Visa AI Studio)
Visa Technology and Operations LLC
Foster City, CA
Visa AI Studio is the strategic engine behind Visa's AI transformation. Bringing together AI research, platform development, applied AI solutions, and next-generation technologies, Visa AI…
Added 57 mins ago
Manager, Forward Deployed UX Designer
Air
Remote, United States
…delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and…
Added 1 hour ago
Internship - Electrical Engineer
ASML US, LP. (US30)
Wilton, CT
As an Electronic Development Intern, you will be working with teams developing portions of the lithography system and/or associated tooling related to the electronics. Additionally, you…
Added 1 hour ago
Advanced Nuclear Lead Project Manager
GE Vernova Hitachi Nuclear Energy Americas LLC
United States
Support the development and deployment of project infrastructure and project tools

Kohler Co.

Associate Customer Service Representative, B2C

KOHLER, WI, United States

$20 USD / hour

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Job details

Pay: $20 USD / hour
Education: High school diploma
Working hours: 34-36 hours/week
Posting language: English
Posted: Nov 2, 2026

Original job description

Associate Customer Service Representative, B2C

Work Mode: Remote

Location: Remote - Kohler, WI (must live within 150 miles of 53044 - Sheboygan, WI) Opportunity As an Associate Customer Service Representative (ACSR), you will have the opportunity to assist customers with Kohler and Sterling plumbing product support including installation and troubleshooting, pre-sale questions, and order placement. Your goal as an ACSR is to provide world-class customer delight during telephone interactions while troubleshooting, investigating, and resolving customer inquiries about Kohler and Sterling products. You will be empowered, and expected to provide empathetic, courteous, and quality customer care in an accurate and timely manner, while maintaining a positive, problem-solving approach, which will be measured by customer feedback surveys and customer experience evaluations. Specific Responsibilities Functional Skills

Primary duty is to answer inbound customer inquiries via phone calls by performing diagnosis of products and taking the appropriate action.
Perform advanced troubleshooting and advise specification guidelines with plumbers, designers and retail, wholesale, and showroom personnel.
Walk customer and trade professionals through step-by-step installation and/or repair of Kohler and Sterling products.
Technical proficiency: ability to navigate and manage multiple computer windows and software systems: Customer relationship management, order management and us.kohler.com website.
Effectively use Customer Care Center (3C) technology (i.e., Salesforce CRM, kohler.com, SAP, Microsoft Teams, Outlook Email, SharePoint, Verint Schedules, and Workbrain) and all other tools/resources available, including technical literature and price books.
Gain knowledge of all Kohler and Sterling products and the associated warranties associated.
Read and understand technical publications, diagrams, and specification documents.
Excellent interpersonal and communication skills.
Track orders, provide availability, and other shipping information.
Up sell Kohler and Sterling products and accessories as appropriate.
Assist with implementing procedures to maximize up-time and phone coverage.
Track trends in product variations and report to engineering and quality as appropriate.
Participate in department initiatives as needed.
Participates in various Customer Service Support functions as needed including order block reports, credit card reports and shipping resolution.
Meet or exceed balanced scorecard metrics & maintain acceptable attendance record.

Skills/Requirements

High school diploma or GED required, 2–4-year degree preferred. 1+ years of customer service experience desired. Previous computer experience is necessary to be successful in this position. Experience in a call center environment preferred. Completion of internal Brand Ambassador Program required.

Work from home requirements: Equipment provided!

The associate is responsible for paying their own internet expenses and must have a hard-wired internet service via cable, fiber, or DSL with a minimum 10mbps service.Wired ethernet connection that meets upload and download speed requirements as noted above. Cannot be Wi-Fi, dial up, satellite or cellular internet.
Have a separate confidential and distraction free workspace with no background noises.
Freedom from other responsibilities – you must be focused on delivering a world class service experience.
Required to work during their assigned shift time Monday-Friday between the hours of 8:00 a.m. and 5:00 p.m. Break and lunch times will be scheduled.
Part-time hours are 34-36 hours/week after training, more will be required during peak season.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you’ll have access to your applicable benefit programs from your first day on the job, with no waiting period. The hourly rate for this position is $20.

Why Choose Kohler?

We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.

About Us

It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.

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Skills

Customer service
Assist customers
Plumbing
Troubleshooting
Problem solving
Customer experience
Salesforce
SAP
Microsoft Teams
Microsoft Outlook
Microsoft SharePoint
Communication skills

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