FSQA Manager

Klosterman Baking Company is a trusted wholesale bakery with more than 130 years of baking heritage and a strong presence across the Midwest. Headquartered in Hebron, KY, with five commercial bakeries across Ohio, Northern Kentucky, and Indiana, Klosterman produces a wide range of products including bread, buns, rolls, artisan bread, flatbread, and donuts. Through fresh route delivery across the region and nationwide frozen distribution, the company proudly serves retail, foodservice, and distribution partners while continuing its legacy of quality, reliability, and growth. Position Summary The Food Safety & Quality Assurance (FSQA) Manager is responsible for leading the Food Safety, Quality, and Sanitation programs for the bakery while serving as the site's SQF Practitioner. This role ensures compliance with all regulatory, customer, SQF, and company requirements while promoting a strong food safety culture and delivering safe, high-quality products. The FSQA Manager oversees the Quality and Sanitation Departments and collaborates with cross-functional teams to achieve operational, food safety, and business objectives. Essential Responsibilities

• Lead and manage the Quality and Sanitation Departments, ensuring teams are properly staffed, trained, and aligned with food safety and quality goals.
• Serve as the site's SQF Practitioner and maintain the SQF Food Safety Management System and Food Safety Manual.
• Ensure compliance with all federal, state, local, SQF, AIB, customer, and company food safety and quality requirements.
• Partner with Operations, Maintenance, Sanitation, Warehouse, and Corporate teams to support food safety, quality, and continuous improvement initiatives.
• Support new product development and commercialization activities to ensure regulatory compliance and product quality.
• Lead and facilitate Food Safety Team meetings, Quality Council meetings, Management Reviews, HACCP reviews, and Food Safety Plan assessments.
• Manage non-conforming materials and finished product hold programs, including disposition decisions.
• Oversee facility sanitation programs and provide guidance to sanitation leadership.
• Lead regulatory inspections, customer audits, SQF certification audits, and internal audits.
• Investigate customer complaints and implement corrective and preventive actions.
• Maintain testing records, food safety documentation, trend analyses, and compliance records.
• Manage third-party service providers, including pest control, chemical suppliers, laboratory services, calibration providers, and related contractors.
• Promote and model a strong food safety and quality culture throughout the organization.
• Perform additional duties as assigned to maintain compliance and operational excellence.

Qualifications

• Bachelor's degree in Food Science, Microbiology, Quality Assurance, or related field preferred.
• Experience in food safety, quality assurance, or quality management within a food manufacturing environment.
• Strong knowledge of SQF, HACCP, GMPs, FDA regulations, food safety systems, and quality management programs.
• Experience leading audits, inspections, and regulatory compliance initiatives.
• Strong leadership, communication, organizational, and problem-solving skills.

Required Certifications

• HACCP Certification
• SQF Practitioner Certification
• Preventive Controls Qualified Individual (PCQI) Certification
• Internal Auditor Certification
• Food Defense Plan Certification (or ability to obtain within a specified timeframe)

Core Competencies

• Food Safety & Quality Systems
• Regulatory Compliance
• Audit Management
• Leadership & Team Development
• Risk Assessment & Problem Solving
• Continuous Improvement
• Communication & Collaboration
• Project & Program Management

Physical Requirements

• Ability to walk production floors and conduct facility inspections regularly.
• Ability to work in a manufacturing environment with varying temperatures and conditions.

Safety & Food Safety

• Ensure compliance with all GMP, HACCP, SQF, Food Defense, FDA, OSHA, customer, and company requirements.
• Lead food safety culture initiatives and ensure effective implementation throughout the facility.
• Immediately address and communicate food safety, quality, regulatory, and sanitation concerns.
• Support the production of safe, high-quality products that meet all customer and regulatory expectations.

Work Environment

• Fast-paced food manufacturing environment with frequent interaction across Operations, Maintenance, Sanitation, Warehouse, Corporate, Regulatory, and Customer teams.
• Participation in audits, inspections, investigations, and cross-functional leadership meetings.

Company Benefits:

• Medical and Vision Insurance
• Dental Insurance
• 401k
• Life Insurance and Long Term Disability (Company Paid!)
• Upbeat and positive work environment
• Advancement Opportunity
• Growing Company
• Training opportunities