Account Manager - Inside Sales

The Account Manager is an internal sales role that serves as the primary point of contact for all matters specific to assigned accounts. The Account Manager is responsible for developing strong relationships with customers, connecting with key business executives and stakeholders, and identifying new business opportunities among existing customers.

Job Responsibilities

Process timely and accurate orders in accordance with customer needs

Build and maintain strong, long-term client relationships

Develop trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors

Negotiate contracts and close agreements to maximize profits

Develop new business with existing customers and/or identify areas of improvement to meet sales quotas

Collaborate with sales team to identify and grow opportunities within territory

Coordinate with management to assure optimum lead-time and inventory levels

Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

Advise management of challenging customer requests and escalate issues as needed

Other related duties as assigned

Preferred Education and/or Experience

1+ years of relevant work experience

Bachelor's degree or degree with equivalent relevant work experience, preferred

Excellent listening, negotiation, and presentation skills

Customer service oriented

Ability to prioritize tasks and manage multiple customer accounts

Problem-solving and analytical skills to interpret sales performance and market trends

Results driven individual with high-performance standards of themselves and others