Jobs in the United States

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Power Systems Automation Engineer
Schweitzer Engineering Laboratories, Inc.
IL · CO
- $82,000 to $193,900 USD / year
…that push other pieces of the grid to go faster. As a Power Systems Automation Engineer in Sales & Customer Service you’ll provide solutions and services that help our customers protect and…
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Junior Computer User Support Specialist
Martek Global Services Inc.
Wright-Patterson Air Force Base, OH
…Computing (HPC) Moderation Program and Army Corps of Engineers, Engineer Research and Development Center (ERDC) DoW Supercomputing Resource Center (DSRC) with the required education and…
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Management Engineer - Behavioral Health
Duke Careers
Durham, NC
Oversee the development and management of productivity budgeting and reporting systems
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Staff Engineer (Builder)
Famly
Remote, United States
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Manufacturing Engineer
Fresenius Kabi USA, LLC
Wilson, NC
The Manufacturing Engineer is responsible to provide technical leadership in machine design, process and operational efficiency for high speed aseptic filling and packaging technologies.…
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Senior Platform Engineer
Doma Technology LLC
Remote, United States
We're seeking an exceptional Senior Platform Engineer to serve as a technical lead in designing and building the next generation of our platform infrastructure, with a focus on maintaining…
Added 1 min ago
Lead, Systems Engineer
L3Harris Technologies
Palm Bay, FL
Lead the architecture and technical direction of mission-critical systems from concept through integration and validation. You will turn evolving mission needs into traceable requirements,…
Added 1 min ago
Specialist, Integration and Test Engineering - System and Network Administration
L3Harris Technologies
Malabar, FL · Palm Bay, FL
Job Title: Specialist, Integration and Test Engineer - System and Network Administration
Added 1 min ago
Senior Process Engineer
CORVAGLIA CLOSURES USA INC
Newnan, GA
Setting up and optimization of production systems to achieve quality, quantity and deadline objectives through the optimal use of materials and operating resources.
Added 1 min ago
Structural Engineer - Waterfront Focus - Junior Level
Moffatt & Nichol
The Woodlands, TX
…leaders in this field. We are actively looking for a civil engineer with structural engineering coursework to join our Houston, TX office. As the successful new hire, you will work with our…
Added 1 min ago
Principal Systems Administrator (Linux & Windows)
Five Stones Research Corporation
Fort Huachuca, AZ
…Manager (MECM / SCCM), managing infrastructure health, site systems, distribution points, and client agent health across all connected…
Added 1 min ago
Intermediate Systems Administrator (Linux & Windows)
Five Stones Research Corporation
Fort Huachuca, AZ
…Manager (MECM / SCCM), managing infrastructure health, site systems, distribution points, and client agent health across all connected…
Added 1 min ago
Sr. Infrastructure Engineer - Teradata
Health Care Service Corp.
Remote, United States
Detect, identify, and resolve systems and query level issues.
Added 2 mins ago
Flight Network Engineer (Commercial Network) III
Axiom Space
United States
…mission-driven team is seeking a bold and dynamic Flight Network Engineer (Commercial Network) (Lv 3) who is fueled by high accountability, execution horsepower, and driven to understand…
Added 2 mins ago
FPGA Design Engineer
Axiom Space
United States
…mission-driven team is seeking a bold and dynamic FPGA Design Engineer, Senior who is fueled by high accountability, execution horsepower, and driven to understand our world,…
Added 2 mins ago
Electrical Design Engineer (Sortie), Senior
Axiom Space
United States
…mission-driven team is seeking a bold and dynamic Electrical Design Engineer (Sortie), Senior who is fueled by high accountability, execution horsepower, and driven to understand our world,…
Added 2 mins ago
C&DH Development Engineer, Senior
Axiom Space
United States
…mission-driven team is seeking a bold and dynamic C&DH Development Engineer, Senior who is fueled by high accountability, execution horsepower, and driven to understand our world,…
Added 2 mins ago
Systems Administrator
The RMR Group
Orlando, FL
*This role is located in our Orlando, FL office, and requires four days per week on‑site.*
Added 3 mins ago
Quality Engineer - Federal Ammunition
Anoka, MN
Federal Ammunition is seeking a Quality Engineer to join the team! In this role you will be responsible for providing pro-active hands-on Quality Engineering expertise and Quality…
Added 3 mins ago
Senior Data Engineer
Skanska USA
Charlotte, NC
Skanska is searching for a Senior Data Engineer . This is a great opportunity to start a career with a company that builds things that matter and values its team. We are proud to share our…
Added 3 mins ago
Quality Engineer
Rolls-Royce
United States
Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and…
Added 3 mins ago
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Audio Visual Technician – Audio Engineer
LPL Financial Corp
United States
- $31.35 to $52.24 USD / hour
LPL Financial is seeking an Audio Visual Technician – Audio Engineer with a strong background in audio engineering and live production to support corporate meetings, executive…
Added 3 mins ago
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Quality Engineer
Mycronic
Tewksbury, MA
- $105,000 to $120,000 USD / year
We are looking for an experienced and results-oriented Quality Engineer to join Mycronic's Global Technologies division working within our Die Bonding business line. It is an exciting time…
Added 4 mins ago
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Repair Technician II
Intoxalock
Urbandale, IA
- $20.49 to $22 USD / hour
…within Operations. They collaborate closely with the Sustaining Engineer, Repair Tech Trainer, and the Engineering Department to resolve…
Added 4 mins ago
Advanced Quality Engineer
Re:Build Manufacturing
Kalamazoo, MI
…unique set of capabilities lend themselves to highly complex systems and products, and we offer customers a range of services including product and systems design, automation, fabrication,…

Kioxia

Sr Customer Support Engineer - 2293

Round Rock, TX, United States

Additional Information Req#2293; #LI-CB1; The expected salary for this position is $115,470.00 - $192,440.00

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Job details

Pay: Additional Information Req#2293; #LI-CB1; The expected salary for this position is $115,470.00 - $192,440.00
Experience: The candidate must be familiar with enterprise SSD technologies and have at least 5 years of experience in the technical industry
Posting language: English
Posted: Nov 12, 2026

Original job description

Company Description KIOXIA America, Inc. is the U.S.-based subsidiary of KIOXIA Corporation, a leading worldwide supplier of flash memory and solid state drives (SSDs). From the invention of flash memory to today’s breakthrough BiCS FLASH™ 3D flash memory technology, KIOXIA continues to pioneer innovative memory, SSD and software solutions that enrich people's lives and expand society's horizons. The company's innovative BiCS FLASH™ 3D flash memory technology is shaping the future of storage in high-density applications, including advanced smartphones, PCs, SSDs, automotive, and data centers.

Job Description

KIOXIA America, Inc. is currently looking for a Customer Support Engineer to support one of our OEM Global Accounts in Round Rock, TX. This engineer will work with the US and Japan based teams in the qualification of KIOXIA Enterprise SSD products and support related sustaining activities. Our ideal candidate should have extensive technical expertise in multi-cultural, inter disciplinary environments where teamwork, communication and customer interaction skills are mandatory. Project management and interpersonal skills are key to successfully complete qualification activities of KIOXIA Storage Products.

Responsibilities

Engage/interact with our OEM customer’s engineers from multiple disciplines and serve as the first point of contact through all stages of product qualification and sustaining support activities
Build and maintain active Action Items lists during the qualification process to enable synchronous communications with our Marketing, Sales, Engineering and Product Planning Teams
Assist in authoring technical documents and delivering them to our OEM customers and internal engineering teams
Work with our customers and Japanese-based teams to develop joint qualification plans, determine required equipment and develop schedules to meet our customer's requirements
Assign tasks and priorities to test team members, track progress, and resolve issues/questions encountered during test plan execution
Generate reports and provide timely updates to both our customers and internal support teams
In some situations, able to jump in and help support SSD bench level testing activities in our Product Test and Qualification Engineering lab
Maintain and manage test setups and execute test plans for our Tier 1 customer servers and storage platforms.
Engage with internal resources to meet requirements and develop schedules that meet the customer's expectations.
Perform first-level failure analysis on SSD drives that fail during qualification and drives returned for urgent field issues.
Diagnose, debug and document testing issues to facilitate solutions and closure of issues with the customer and design teams.
Track Failure Analysis activity to closure, including generating reports and providing timely updates to both internal and external support teams
Support after-hour meetings with international teams on a regular basis
Perform other duties related to the support of our other OEM customers

Qualifications

The candidate must be familiar with enterprise SSD technologies and have at least 5 years of experience in the technical industry
Working knowledge of SAS/SATA/NVMe Interfaces and a well-rounded understanding of server/storage architecture, operating systems and RAID file systems
Proficiency in working with Enterprise Server and Storage platforms
Located in Austin, TX area, to provide real-time on-site customer support to facilitate low latency turnaround for all active issues
The candidate must have excellent communication skills for internal and external communications necessary to support a large OEM Customer
Strong project management as well as organizational and interpersonal skills are essential
B.S. Degree (or equivalent) in Engineering or equivalent combination of professional experience.

Preferred Qualifications

Experience in using SAS/SATA/NVMe Analyzers to debug interface related issues is a plus

Additional Information Req#2293; #LI-CB1; The expected salary for this position is $115,470.00 - $192,440.00

At KIOXIA, we value the following:

Investment in you
Offering opportunities for career growth and personal development training
Open-minded management
Empowering employees by listening and responding to ideas, issues, and approaches
Flexible work-life balance
Offering a generous PTO allotment, holiday shutdown, and flexible work options
Variety of cultures, perspectives, backgrounds and experiences of all our team members
Through our opportunity, belonging and respect initiatives, our focus is to strengthen our company culture to create an environment of belonging for all
Benefits for our team members
Excellent medical and non-medical benefits, 401(k) matching, pet insurance

KIOXIA America, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Jobs in the United States